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Ovantica.com Complaints & Reviews

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soumalya03
from Himayatnagar, Maharashtra
Jul 9, 2024
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TOTAL SCAM:OVANTICA.COM | Be aware of this site

OVANTICA.COM claims of specializing in selling renewed or refurbished gadgets, including smartphones, laptops, tablets, and smartwatches. They also promise fast delivery, a replacement policy, and warranties, aiming to make luxury gadgets affordable​ and what not (ScamAdviser)​. Their claims are more than even a big brand can offer. While all of that is limited to only their “claims” and does not apply at all in real life. Funny isn’t...
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dawngpuia
Oct 2, 2023
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I cannot contact their customer care

Address: No 596, Ruby Building, 1st Floor,. Velachery Main Rd, Tambaram East,. Chennai-600073, TN.
Website: ovantica.com

I have ordered Google pixel 5 but i did not get any confirmation when i try to contact them they did not wit to pick up the phone call...
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Dipayan Rana
Oct 29, 2024
Oct 29, 2024
This thread was updated on Oct 29, 2024
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Website: ovantica.com

I recently purchased a renewed iPhone XS (256 GB) from Ovontica. Upon receiving the phone, I discovered multiple issues, including:

• The battery has significant performance issues and does not hold charge as expected.
• The display flickers constantly, making the phone difficult to use and indicating a possible screen defect.

Despite multiple attempts, I have been unable to reach Ovontica’s customer service helpline. The lack of support and the faulty condition of the phone have left me with an unsatisfactory product and no resolution options.

Request for Resolution:
Given the defective battery and flickering display, I am requesting a full refund. Due to the need for a reliable device, I have already purchased a replacement from another vendor.

Order Details:

• Order ID: 22040692
• Purchase Date: 09/08/2024
• Email Id: [protected]@gmail.com
• Ph Number: [protected]
Thank you for addressing this issue as soon as possible. I look forward to a prompt resolution.
Oct 29, 2024
Updated by Dipayan Rana
recently purchased a renewed iPhone XS (256 GB) from Ovontica. However, upon receiving the phone, I encountered multiple issues:

• The phone was sent in a Samsung mobile box rather than the original or a suitable iPhone box, which was very concerning at first.
• The battery has significant performance issues and does not hold charge as expected.
• The display has a constant flickering issue, making the phone difficult to use and indicating a potential screen defect.

I have tried repeatedly to contact Ovontica’s customer service helpline to resolve these problems, but I have been unable to reach anyone. The incorrect packaging, along with the phone’s faulty condition and lack of support, have left me with an unsatisfactory product and no resolution.

Request for Resolution:
I am requesting a full refund due to the defective condition of the device and the incorrect packaging. I have already purchased a replacement from another vendor as I urgently need a functional phone.
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    Shubh111
    May 5, 2023
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    Website: www.ovantica.com

    Hello, I've ordered a Sony Xperia XZ3 from Ovantica.com, after finding out that the phone does not supports Jio sim card so i asked them for a refund.
    They firstly did nothing to reverse pickup the product but after few days of calling again and again they arranged a pickup .
    Now when the product has reached them they are doing same thing not picking up calls and hence NOT REFUNDING MY MONEY BACK.
    the amount is Rs- 10, 400 .
    Please help me to refund my money back asap.
    my order id is - [protected]
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      Jitendrasaini18789
      from Sikar, Rajasthan
      Feb 17, 2023
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      Address: No 596, Ruby Building, 1st Floor, Velachery Main Rd, Chennai - 600073 TN, India
      Website: Ovantica.com

      I purchased a mobile "google pixel 3" from ovantica.com on 13 feb2023. I received this product on 15 feb2023. After testing the device I found some faults in it so I tried to contact customer care number on 16 feb2023. But there is no response from customer support. If we go to place new order section on phone then customer care easily pickup the phone but when I share my concern then they cut the phone always.
      I have already tried to contact them on whatsup and through mail but also there in no response.
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        jedybarma
        from Barpeta Road, Assam
        Jan 17, 2022
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        Website: www.bluedart.com www.ovantica.com

        It was on 12/01/2022 I had ordered a phone from Ovantica.com through bluedart courier, they assured me that it will be delivered within 2-3 business days, and it's day 5 today neither a message nor a call. Please kindly look into it and resolve this as soon as possible.
        Tracking no: [protected]
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