Oyo Life
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Oyo Life Complaints & Reviews

S
Shivang1902
from Powai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Security not refunded, forceful eviction

I was staying under oyo life at del1882, booking id 59831.
Oyo left the property on 31/03/202 without informing us and forcefully evicted us amidst the lockdown strictly violating delhi government orders. We were left to lot outside the building.
Even after 2 months my security of 14000 hasn’t been refunded. All the other residents got their security within a week. I’m the only one whose security is still pending.
br...
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kart3001
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oyo life security deposit

I was staying in oyo life blr1365 since oct'19. On 2nd of january'20 we have received an email stating that oyo is no longer interested to run the property and got shut down with 2 days notice.in the mail they have mentioned clearly as security deposit will be refunded within 7-10 working days.

Since then i have been writing continuous emails and constant phone calls to their customer support team regarding the same.
First...
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R
Rohit Dhar
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Fraud in Deposit Return

Website:Oyolife.in

I had booked an appartment in your property with the code PUN526 under the booking ID 66541 by the name o[censored]manshu Sharma. The booking period was from 1st January 2020 to 31st January 2020. I also sent a confirmation notice regarding my check-out date on January 2nd which is 30 days prior to the checkout date i.e 31st of January, the Screen Shot of which I have attached with this complaint. I left the property on 31st January and from 2 months...
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I have already move out
(On 1 March )from your oyo property DEL2184
But till you not give my security refund

Please refund my deposit amount amount 5500 rs as promised
Booking id 97329
Oyo property delhi
OYO LIFE DEL2184...
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A
Abhishekbirthare
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security deposit not credited after 2 months

Address:255 sanjay nagar nanakheda ujjain madhya pradesh

I booked oyo life and pay security deposit before checkin my deposit date was 12 march 2020 and amount is 7300 rupees and my check in date was 27th march
But due to covid 19 i cancelled the booking on 15 th march and requesting from oyo life for my refund but even after 2 months my refund still not credited in my account even after multiple calls dozens of mail. Every time the employees of oyo life have shown the belief that money...
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A
amit_786
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding security deposit

I am writing this mail regarding my securtiy deposit which they are not giving me back. I wrote multiple emails to oyo life support but everytime they just says that they are processing it. Its been more than 3 months now and i am tired following up again and again. It seems they dont want to refund my money. I request you to look into this matter and resolve earliest else i need to file a complaint against oyolife. They even changed my booking...
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Website:www.oyolife.in

I had booked a room in hyderabad and was supposed to checkin on 18th march. I had paid the rent and security deposit in advance.
But due to lockdown in mumbai from 14th march, i was not able to travel to hyderabad and had raised a cancellation request at life. [protected]@oyorooms.com.
It's been more than a month now there is no response to my emails, noboby picks the calls.
My booking id 111364 and ticket number against...
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Address:gurgaon
Website:www.oyolife.in

Oyo life grg1568, booking id 54859, property supervisor - shammi, area head - gurmeet kukreja, this issue has been going over for a month now. there is no internet on my floor for over a month and nobody is ready to work on it. everybody is playing a blame game and nobody is willing to solve the issue. pathetic customer service....
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S
santsantsant
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wifi is not working

Address:Gurgaon
Website:www.oyolife.in

Location - gurgaon, oyo life grg1568, booking id - 54859, 5th floor room no - 503. I have been asking the property supervisor and area manager for 1 month now about the wifi situation. They always come up with some or the other reason for it and never ever repair it. All the residents are facing the same issue for a long time. Such a pathetic service. They do not forget to collect the hefty fee on time, but even the water that comes here...
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S
santsantsant
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wifi not working

Address:Gurgaon
Website:www.oyolife.in

Location - gurgaon, oyo life grg1568, 5th floor room no - 503. I have been asking the property supervisor and area manager for 1 month now about the wifi situation. They always come up with some or the other reason for it and never ever repair it. All the residents are facing the same issue for a long time. Such a pathetic service. They do not forget to collect the hefty fee on time, but even the water that comes here is all muddy and unhygenic....
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Address:Grugaon
Website:www.oyolife.in

Location - Gurgaon, oyo life grg1568, 5th floor room no - 503. i have been asking the property supervisor and area manager for 1 month now about the WiFi situation. they always come up with some or the other reason for it and never ever repair it. all the residents are facing the same issue for a long time. such a pathetic service. they do not forget to collect the hefty fee on time. this is unacceptable....
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N
Nikunj Ag
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have not got my security deposit

Address:Bangalore, Karnataka

Hi,
This is nikunj agarwal. I was staying with oyo life blr1888 till jan 31st, 2020. I had to leave as it closed down. My id was 59510. It's been two months have not yet got my security deposit. I don't get any satisfactory response from their support team i have been calling them regularly. Please help. My rs 20199 is pending.
Regards,
Nikunj agarwal - [protected]@yahoo.co.in...
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A
Amitthormothe
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deposit amount not refunded

Address:OYO life, near OYO twin tower hotel, Laxmi Chowk, Hinjewadi, Pune., 411057

Dear sir / madam,

I would like to inform you that i have transfer security deposit amount rs. 6000/- for stay in oyo life 533 hinjewadi pune.

Booking id : 96951

I have communicated to property manager, oyo life escalation department to refund amount. Also i have sent mail to them.

I am calling over phone oyo escalation department to refund amount status since last 1 week but there...
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G
garg.mukul1009
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regarding refund of security money

I am mukul garg having booking id 60128 at oyo life.
On 23 jan i have received a mail from the oyo life that it moving out from the property. And till date i did't get my security money from them.
I have complaint about it about 10 times till now and every time they said, sir gove us 10-15 days from last 50 days.

I am so irritated by them

Please help me in refund of my security money....
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A
aashina vyas
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unethical behaviour

Address:Oyo Life GRG1240 Sector 38, Gurgaon, Haryana, 122003
Website:www.oyorooms.com/49546-oyo-living-oyo-life-grg1240-sector-38-gurgaon

First i paid for a room but because the room was not available at the time of my shifting they shifted me to some other room which was smaller than the room i paid the rent for. When i complained they shifted me to another room and after few days they forced me to shift to another room. So, basically i changed 3 rooms in one month.

Other than that, the kitchen is on the roof, and there is no light in the kitchen and is stinky...
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A
Abhilasha_Sri
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security refund issue

Address:Oyo life BLR1916, Electronic city phase 2, 560100

It's been more than a month vacating oyo life blr1916 but still there is no response about security refund issue. Even after calling on a daily basis, there is a monotonous response that they have forwarded the concern to higher authority. Their higher authority is shameless. They are not coming over call nor acknowledging the mails. They are not providing any proper information whether they will even refund the amount or not. It feels like...
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Dear sir, madam,
I would like to inform you that i have transfer amount security deposit amount rs 10, 200 for room booking blr1039 and i didnot check in on 30th january due to my health issues, i have communicated to property manager, oyo life escalation department to refund amount
I have recived an email from oyo life that cancellation of booking fees amount rs 999/- and i have conformed by an email that you can reduce rs...
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H
Harry romana
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fraud, incomplete amenities.

Address:Plot746 , Vasundhara 2b, Ghaziabad, Uttar Pradesh, 201012

I have checked in my oyolife room on 3 feb. The room which was given to me was so dirty that it was not cleaned from last 2-3 months. The room was without key and i was stuck for whole day because there was no key and couldn’t lock the room. After making so many calls to so many people finally they made the key for which i paid. Than boiler in bathroom was also not working and i had to bath with cold water. After making so many calls it...
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J
Jermy
from Khammam, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

management issues

Address:Oyo life, pravallika building, caterpillar road,narsingi, Hyderabad, Telangana, 500075

My checkout date is march 6th, but they have some issues that's why they removing property before 28th february. I paid one month advance and every month utensils, vas charges which they are not provide.
I have less time to find a new home in my budget because oyo management are forcing.
Oyo can't provide regular water supply, electrical supply, wifi and some utensils but oyo was charged these all things.
Oyo mailed to...
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Address:New Delhi, Delhi, 110077

We had been staying in Oyo Life's PG till January end, after which they shut down the property and asked everyone to vacate the property or relocate to one of their other PGs in the area.They sent a mail informing us about it and also mentioning that they will refund the security deposit within 7-10 days.

However, it's been almost a month now and there is no sign of any refund. We emailed the support team and nobody seems to...
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U
Utkarshupadhyay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting back security deposit after contacting again and again

Address:603203
Website:Oyo Life

I stayed in oyo life almost 2-3 months, then i had to move out due to some emergency and i raised move out request in app on 6th nov 2019 and left on the same day.
Lets say they have 1 month notice period and i had already paid rent for nov month.
According to notice period they can deduct money till 6th of dec, remaining should be refunded back.
Booking id : 47554 ([protected])...
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R
Rivu1234
from Mumbai, Maharashtra
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deposit money not refunded fully (oyo life)

Address:NRIPENDRA SARANI, Hooghly, West Bengal, 712136

My oyo life booking id is 88813
I have moved out of my oyo life on 1st feb, 2020.
After that 15 business days are over and i haven't received my total expected security deposit return.

It was told during move out that rs.999 will be deducted from security deposit dor not staying for minimum of 4months in oyo life though they advertisement says that there are no lock in period in oyo life.
Then also much...
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P
Prachi1401
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security refund

Constantly trying to get refund for my booking which i made for 7 days and after that i was asked to leave the property with in week i left it and promised to get return of security within 15 days but haven’t got anything till now getting ignored on emails getting fake promises of returning but haven’t got anything till now my booking id is 96424 with oyolifegrg1602...
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A
Agarwal shil
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

security deposit

My booking id is 48893. When i checked in oyolife i got the mail written that i need to serve 7 days of notice before move out basis on that i did the same. I checked in the property on 1 oct 2019 and served the notice on 23 nov 2019 and checked out on 1dec 2019. Now i am following up from last 2.5 months for my money but they are not refunding back saying that i need to serve 30 days of notice about which i was unaware as i received for...
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T
techquil
from Mumbai, Maharashtra
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in relation to booking cancellation

Address:Vadgoan Budruk, Pune., Pune, Maharashtra
Website:www.oyolife.in/pune/57328-oyo-life-pun655-vadgaon-budruk

I recently booked oyo life at pun655 locality based at vadgoan budruk pune.
I directly opted to book the property without seeking any prior scheduling since i was busy and the ease of taking a virtual property tour via images provided in oyo life app assured me about the probity of the room. However after making a successful booking and following up with the stay supervisor for the last second otp number i came to realise that the...
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R
roma_singh
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move out refund

Address:Oyo life BLR1407, Sarjapur Main Road, Junnasandra, Bangalore,Karnataka, 560035

Booking id:543243
I checked out from the property on 14/12/2019 and it's 9/02/2020 and i still haven't received my refund. I have called the customer support some 30 times and i always hear the same response that it's under process and it's going to them some more time but they never specify the exact time and now it's has been almost 2 months and still didn't get my refund. The app policy clearly says that i'll receive my refund within...
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_priyanshi_
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security refund not processed

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303

Hello, my name is priyanshi.
I stayed in oyolife nod628 noida.
My booking id is: 24815
I moved out on 30th of november 2019.
I was requested to wait only for 15 days for processing my security refund of 6999 inr. Even after 18th of december when i got no refund, i called them and since then i have been calling oyolife customer services every third day and all they have to say to me is to wait for next 24-48 hours...
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Address:OYO Silverkey, 493 A, Water Tank Rd, Vayu Sakthi Nagar, Gayatri Nagar, Allapur, Borabanda, Hyderabad, Telangana, Hyderabad, Telangana, 500018

I stayed in oyo life property in madhapur hyderabad from oct 10 2019 till nov 9, 2019. Booking id is 54271. My name is prasad iyengar
I am supposed to be getting a refund of 10000 rupees.
I am not able to reach their customer service nor have they refunded my money
Pathetic service. Pathetic customer care. This is a fraud company

My mobile # is +[protected]I am in us now) and my whatsapp no is +91...
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S
sandy200989
from Hyderabad, Telangana
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regarding refund of my security deposit

Address:560054

My name is sandeep and i have stayed in one of the pg of oyo life in bangalore and my booking id is 69135. Initially i joined in the pg with a view that property is being managed by oyo. (At the time of booking oyo actually manipulated), but it is being handled by local owner. Who is very rude. Due to which i have vacated within a month. It happened about a month ago. I have sent mails asking for my refund but there is no reply from oyo side....
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C
Chiranshu Arora
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of security not received

Address:Hyderabad, Telangana, 509217

Hi, i am chiranshu arora. I stayed at oyo life 1145 hyd from 6 nov to 16th dec, 2019. Its been over a month since i moved out from oyo life and i haven't received my security amount as a refund back yet which is about rs. 6500/-. The policy clearly says that within 15 days of moving out and formalities done away with, the customer will get the refund and nothing of that sort has been done. Rather i have called them 12 times to be exact and...
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