Oyo Life Complaints & Reviews

I checked out from oyo life mum 1305, powai on 8th dec. 2019. Till now the security deposit has not been refunded. Moreover neither the property manager nor the support team is responding to my messages/emails regarding the status of security deposit refund. I feel cheated by oyo life and the worst customer support i have ever experienced.

Booking id:52407...

I started my stay at OYO Life since 4th December 2019. Booking ID: 73406
They took a month's rent in advance and another month's rent as a security deposit.
On January 2nd, 2020, they mailed me that the property I was staying at was shut down and that I can move out by January 7th, 2020, and that my security deposit will be refunded within 7 to 10 working days from January 7th, 2020.

Today is January 21st, 2020,...

I started my stay at OYO Life since 4th December 2019.
They took a month's rent in advance and another month's rent as a security deposit.
On January 2nd, 2020, they mailed me that the property I was staying at was shut down and that I can move out by January 7th, 2020, and that my security deposit will be refunded within 7 to 10 working days from January 7th, 2020.

Today is January 21st, 2020, and I called the...

My name is Arpan Thapa. I stayed in oyo life Kolkata, West Bengal .My booking id is : 72561.I checked in there in 1 dec 2019 and checked out on 1jan 2020 due to personal reasons.They took rs 6399 as security deposit. And that should be refunded after i check out but i got only Rs 1796.03 of my security deposit. And when i called the Oyo care they told me they don't have any records . I want my money back or at least an explanation why it...

This is sanket ganorkar, booking id 86276. Under the name policy, oyo life is deducting 500₹ from safety deposite as kyc charges. As everywhere kyc is free, this deduction of money, i find arbitrary and loot. Please look into this matter.

And also they are deducting 999₹ as exit fee. When reason is asked, this time too they append it with policy.

As a consumer i should be informed the reason of such money...

Dear Sir/maam

My son had stayed in oyolife govindpuri Delhi in Nov 2019 and checked out on 2nd dec.They had collected a security deposit of Rs.7000 which is to be refunded when the room.is vacated.
They sent a message that they accepted the vacating and will process our refund.
I have been following up.since dec 13th for this refund..On 18th dec or so the customer service officer Sandeep from Oyolife assures...

Check out on 4th dec 2019 now its already 2020 jan. Tried calling them mANY TIMEs all their response was it's under process please wait for 2-3 days... don't believe that you'll get your deposit in 15 days. So many promises non they fulfilled. Supervisor is full of attitude and don't know ###. CAU increase every month, i was paying 13k in just 3 months its was supposed to be 12k. Horrible experience.
My booking id...

I was living in oyo pun576(booking id:25607) which has been taken out of Oyo life by the owner and deposit have to be refunded back to tenants. They asked us to shift to a new location or in case if we want to exit, oyo will refund the full security deposit in 7-8 days as it can be seen in the mails provided below. We choose to exit the place and now it is more than 20 days and no money has been refunded back till now and when we are trying...

I am sorry to say that oyolife is not a professional organization. So far they have not refunded my security deposit inspite of numerous calls, mails. Seems they are not all bothered about customers who believed them and deposited security amount. I have joined blr 1246, falt 201 on july 1st 2019. The agreement between oyolife and property owner got terminated. While i approached oyolife to get a clarity for past 3 months, there was no response...

This is arijit choudhury with booking id's 56073, 56076.

This is a request of refund of the payment of rs. 54682.83/- (Made in three installments) that i had made on 17-october for an accommodation for me and my wife (Mrs. Pallabi dey) through oyo life for room no 201 at property mum1422 in mumbai. The accommodation was supposed to start on 19th october.

To our surprise when we arrived at the property on 19-october-2019...

This is Keyur Satra with booking I'd -57896.
I have booked OYO LIFE DEL2058 on 24th November, 2019, starting my moving in date from 1st of December 2019 and this complaint is for oyo life regarding to cancel my booking as they don't have any service or a will, to reply the customer back and to give their security deposit refund back.

With a lot of dissapointment I'm writing this because I mailed them around 6 times and...

Dear team,

I have a complain against oyo life in the initial agreement my rent is fixed as 5540 for an year and after staying in the property i can see that i am being charged different different amount every month first month i received additional bill of 390 second month i received bill of 490 rs and after two days i see that 490 changes to 750 rs when called to customer care team they respond that you have to pay the charges...

I was supposed to check in on 28 sep but the property which i had booked was not yet ready to provide the service so i took a room near by my working place. So i mailed them on 1st oct my booking id 48795 and the amount to be refunded is ₹3299. I spoked to customer care but they are least interested in processing the complaint it's almost one month i'm speaking to them, they tell it will be refunded in 7 to 8 working days then again the...

I had stayed in oho life from june to sep 2019 and deposited security amount 5999 from some one else’s account whom i had taken help from to deposit my account and do not know him much. I checked out after serving one month notice on 30th sep 2019. From past last one month i had been calling and mailing them to transfer the security amount to my account which is mentioned in the mail. But to no avail they transferred the amount to original...

I left the property of oyolife sector 17 a on august 31, 2019. As per the company's policy, i should have the full security amount refunded by 7- 14 days but it has been more than a month and an additional week but no money has been refunded yet.

I have sent multiple emails and called customer care more than 15 times but they make fake promises to refund my money in 1-2 days but no actions are taken post that. I don't even...

I have booked an oyo life property BLR 1629 on 02/01/2019. Upon successful completion of the booking the money has been deducted from my account as well as shown success but the failed to process further. Upon enquiry with the customer support they told me that my booking is still in draft and no proof. I mailed them all the screen shot and they asked me to book again. Is this a joke?...

I have entered the oyo life property on 13th of may and vacate the property on 28th of june. By the policy i have filled their checkout form one month prior to checkout date. The policy says within 15 days they will credit the amount.

Its been 19 days and no body in my contact with the oyo is responsive on my request to return me the security amount....

I checked in to the property on 5th may and was just told that you will get the refund back in 15 days after the checkout. Sir, i am not even leaving for a month here. I will be vacating the property on 30th of may. Sir i checked in on the 5th may so how could i have sent a notice on the 1st or 2nd may. Further i was totally unaware about this policy. Sir, if i would have mailed for eviction on 5th may then also i would not have entitled...