Parcel Service Complaints & Reviews

To Staff in charged,
One of my instagram friend from England is send a parcel to me and waiting for arrival to my country.
i juat want to know and confirm whether this ECO global diplomatic courier services provide this kind services or not.

for me it looks like a cheating or maybe fraud.
I receive a Malaysia phone number this morning to ask me made payment before doing delivery..
i really need...

Dear sir A gift item send by me on date 08.03.2014 (Ee[protected]ae) through ems from uae has reached in apso mumbai on 10.03.2014. A letter from the apso mumbai dated 12.03.2014 reached in ratlam. Mp on date 29.03.2014 claiming the documents required for the customs clearance. I do not know it tooks that much time to receive a post from mumbai to ratlam. If so its shame for our postal service, totally disaster. I have forward all the documents...