Peerless Hospital Complaints & Reviews

We had an appointment for dr. T n lahiri majumder, for the date of 2nd oct 18. The hospital calls us and informs us that the doctor will be unavailable today. The cancellation have been informed at 9am in the morning for an appointment at 2pm, we had travelled all the way from purulia just to visit the doctor for my 81 yrs old father. The amount has already been charged in advance. We agreed to visit some other doctor at the same time. The amount that was charged for the previous appointment requires 20 to 25 days for refund. Whilst the charge of next doctor needs to be paid again. With all advanced technologies how can once charged amount cannot be transferred to the next doctors folio? It is a toucher to the patient and their family. We hope that necessary actions would be taken and the amount should be adjusted for dr. Partha pratim bose for today.
Patient - atindralalal sengupta
Mob no - [protected]/ [protected]

I have purchase one samsung micro oven model no(solo mw73ad) on 03.01.14 from reliance digital retail store.start button on micro oven are not properly functioning.i complane to your costumer care center (complane no [protected]) yesterday your engineer visit my house and tell your product damage by cockroach.so it is chargeable or rs 2000 for parts plus service charge for repair rs 300+vat.but he cont see me any prove for cockroach.i think he just tell lie.
But now i have question to you i am the loyal customer of your brand it is foolish for me? all of my home appliance are sum sung we can not expect such service from your company. i have read all of your warranty condition and i have not found any where there is no warranty for cockroach damage.(though i have not believe it that cockroach damage it)because your engineer cant given any prove for that .
the original purchase price of this product was rs 5400 and with in 6 month repair charge 2000+300+vat.how funny is.
please suggest me what to do.
rs 2300 is not meter but meter is on your company reputation.i think your reputation is more that rs 2300.
several time i contact with your customer care by phone, by live chat
but i am very sorry that no one give me the proper solution
they believe only your engineer voice but i think he tell lie they not believing me.in this regard i am telling you that it is one side justis.one side justis not accepteable.
i hope you solve my problem
waiting for your quick reply
regards
debasis khan

Myself is Manish Sharma residing in Kolkata mobile number [protected], all my necessary details are mentioned in the profile.My complaint for poor treatment which happened in Peerless Hospital in Kolkata and I was handed with a bill of Rs. 20000+ On 16th of October my dog bite's my maid Bijili Sardar in the evening, i immediately took her to the near by medical shop and she was vaccinated with rabipur injection and as well as tetanus. Next day she has a pain in her right leg and their was also a swelling where the dog had bite, we immediately took her to the Peerless hospital for treatment, she was attended by doctors present in emergency ward, wound area was cleaned and x-ray was done and in the report their was a very minor hairline fracture appeared. Some doc from OPD department also attended her and without doing any treatment on the wound he plastered her right leg and also gave some medicine, also asked us to visit after 7 days. From 2nd day onward, her pain had increased and she was down with fever and also vomited on regularly. We again took her to the Peerless hospital emergency ward on 24th Oct and told everything to the docs present. They themselves told agreed that plaster should not have been done. They immediately asked us to admit Bijili Sardar in the hospital and so that treatment can be done, after discussion and docs advice we admitted her they took Rs. 15000 in advance, where she was being treated with regular dressing on the wound and injection and medicine dosage was being given. When the doc visited her and saw the situation, he said “FOR THIS SHE HAS BEEN ADMITTED” this we came to know from my maid. The most importantly doc under whom she was Dr. Amitava Dasgupta, when ever we tried meeting him and tried to speak with him over the phone, neither he nor this team member responded. We had no clue as what is her present situation of the wound and how much time will it take to recover. Then on 27th Oct we took a decision to discharge her and take her to private hospital. We told the patient to tell doc that she will be discharged because there was no communication about the situation, when doc got the information about this he called me in my mobile explaining the issue. Then we realized that proper treatment is not happening in the hospital and every time we were kept under confusion and darkness. We got her discharged on 27th Oct and with a discharge summary we kept her under regular dressing under a private compounder and regular medicine continued. Later on 1st Nov when we took her to a private doc and explained the whole story, and asked her how she will recover, also another xray was done to see the condition of fracture and to my utter surprise in the report, there was no fracture. The doc then treated her and said she will be fine in a month time just by regular dressing and dosage of medicine. I can’t believe such a hospital like Peerless can do this a patient, just to make the bill amount bigger and elongate the treatment and wound. Please look into this matter and take some action.I want my money back, which i paid for something which can be termed as proper negligence and case of very poor treatment. That OPD doc, just did not do the right thing and also the hospital.