Peps India Complaints & Reviews

AGNEL SOUNDARARAJAN
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2:49 PM (0 minutes ago)
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this is a mail for warranty replacement of peps mattress, i am uploading an invoice for purchase of corosal pocket spring mattress, heavy noise has coming from pocket springs, first complained but not attended or inspected, it is a reality that an international brand is in failure.kindly arrange to replace the same or offer me an ordinary...

We buyed peps bed in2021 after one year, it was snagged, we raised a complaint and get the new one.But new one also defective product.we not able to sleep, it gives us backpain ... DON'T BUY THIS COMPANIES BED...PLSSSSSS...

I bought a peps mattress paying good amt of money, The mattress has been depressed in the middle and there is a 10 yrs warranty ok. I called for a repair or replacement and the person came as said you have to pay Rs.3 K to rectify, he took and sent to Coimbatore factory and returned again within 12 months same problem. I am not happy with the mattress and service...

I bought a peps mattress for 25 thousand it's been hardly 15 months...the mattress has been depressed in the middle and there is a 10 yrs warranty ok it..I called for a repair or replacement and the person came as said they cannot replace the same mattress I have to select some other...it is a worst customer support and services till now no response from there side....

I have bought peps mattress 78*60*6 spk pillo top in Dhanalakshmi furniture Sivaganga tamilnadu on 29/06/2021.In this connection the peps mattress torn one side.I have informed that purchased furniture showroom and peps customer care in 15days before of torn, but they both are no response to solve this problem, so please kindly solve the problem and do the needful....

We both mattress few months ago which complaint sagging problem we complete 2 time already please follow, [protected]...

Dear Sir/Madam,

We have a complaint about Peps Mattress Company. They have cheated us. Their Mattress is of poor quality every year we complaint they change our Mattress when we asked for refund. All Mattress are faulty. After complaint they take extra money from us and give a new Mattress but never refund our Money. Sir due to faulty Mattress we are facing back ache . We request you people to intervene in the matter and get...

Sir/Madam, I am was facing the issue with the my 3 mattresses. It's very hard to sleep or sit over the mattress because when I am going to sit or sleep over the mattress, the mattress is going down and creating a void there.
I am raised the complaint on[protected], after calling daily for resolution, around after 15 days got a call from your side for inspection of mattress. After the inspection of my mattress and bills etc...the agent...

I purchased a Peps matress spring interior Restonic Sanibel Normal On 24.3.2021. Now i am experiencing severe body pain. Can't use matress due to this discomfort and back pain. Pl. Replace it...

I have raised many times complaint to PEPS but it is closing issue without proper solution.
I feel worst service from PEPS.

Please do not buy any product from PEPS....

Worst company, How can you close my case without resolving? Do you have any sense how to treat customers? Without reading reviews I made a big mistake by buying from PEPS....

One of the waste company to buy Mattress. Never ever buy from PEPS. Worst customer service and products are fake. Because of PEPS mattress I am suffering from backpain.
NEVER EVER BUY FROM PEPS...

Hi,

I brought peps mattress in nov 2016 and now it went of shape and if you sleep on the mattress, you will get feeling as if you were sleeping on hamak. Peps india team is not responding properly even after providing 10 years of warranty and wants me to pay money for service. They are saying all spring mattress would be like this deal with it and there is not problem with the mattress. I am planning to file a case against...

Peps bed bought was altered to fit my cot size from peps company guys. After alteration by taking the cot size, bed is not fitting properly.

Raised a complaint with customer care and they say the alteration is within the required precision, but tells its not the mistake of peps.

Finally they said, that if we are ready to pay rs.2500, they will get it done properly. This actually shows the mistake on their hand.br...

This is supposed to be an international brand but when you actually bite in india and no international level customer service is taken care. International is good only out of india. They don’t really care about the complaints i think even my complain is going to just stay in this box and just get rotten like the mattress. For all the international companies there has to be an international email id or a toll-free number where we can contact...

I purchased a peps restonic mid of june, i started using it in july. We started getting problem in same day. After repeated complaints to the dealer, customer care center, marketing person, the company representative visited us in july and say to replace the mattress. We still got defective mattress.
Poor customer care center
Poor service, poor customer care center, irresponsible senior person mr anil mishra m-[protected], irresponsible...

I bought Peps Spring Coil mattress on November 2016. Trust me from the day i am using this mattress, it is really comfortable and take away my peasant sleep times and 2 days back I Observed that the mattress got damaged in 2-3 places. The bed's layer is teared so that it has started leaving their hold, making the inner texture visible in some places. Hence i wanted to contact the customer care to explain the scenario and get a solution,...

I bought peps mattress (8" Pocketed Ardene Eurotop). Its been two weeks now. My body is paining and getting heated after sleeping in this mattress. Not only for me, even for my wife it is the same. I emailed PEPS twice and no response from them. Can someone tell me what I should do?...

I have bought a peps spind guard mattress on 8th march 2012 from Kasturi nagar, bangalore. I bought this product as company claims it to be good for back. In the beginning me and my both both felt stiffness on using this mattress but we thought it would take some time to adjust to this mattress. We used it for one month but we had stiffness in back on daily basis.

So i raised a complaint on Peps India website on 9th april....

I purchased a Peps Restonic (luminous) end of February, I started using it in March end. We started getting problem in May. After repeated complaints to the dealer, the company representative visited us in July and suggested to turn the mattress. We still got problems and chased the company executive in August /September/ October.

Now, despite the fact that a government approved doctor states that the back problem started...