Pepsu Road Transport Corporation
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COMPLAINTS

Pepsu Road Transport Corporation Complaints & Reviews

Y
Yash Vij
Sep 27, 2023
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Misbehave of Driver

Address:Sirsa

Dear Sir/Madam,

I would like to bring to your attention an incident involving the driver of the Pepsu bus, which operates daily from Sirsa to Chandigarh at 4:20 a.m. The bus in question is identified by its registration number: PB02DR9995.

On the day in question, both my family and fellow passengers boarded the bus at 4:10 a.m. due to the door being slightly opened. At that time, no conductor was present, and...
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M
Manpreet541
from Hoshiarpur, Punjab
May 8, 2022
May 8, 2022
This thread was updated on May 8, 2022
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Regarding misbehave of bus conductor

Respected Sir/Mam,
My name is Manpreet Kaur and i working so regularly i have to take bus to reach at my destinations. But today in the PRTC bus way from Ludhiana to Hoshiarpur, bus conductor misbehave with me and used abusive language in front of all bus passangers. I need to inform you that I am doing job in LPU Phagwara as an official staff and i seriously can't bear this insult by the bus conductor in your staff. I beg you to...
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R
Rajjat Singla
from Bathinda, Punjab
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fraud/cheating/corruption

Address:Sangrur, Punjab, 148031

Hi sir,
This is to inform you about the fraud done by your employees on you.
I was travelling from sunam to lehragaga (148031) yesterday evening around 4:45 pm and due to the heavy rush in the bus conductor was not efficient enough to cut tickets. When the conductor came near me, i willingly asked for the ticket. The ticket fare was 35 rupees. I paid the amount and instead of 35 rupees ticket he game me only 10 rupees ticket....
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J
Jitesh Garg
from Dhariwal, Punjab
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driver rude and misbehave with passengers

Address:Mansa, Punjab

On 14 nov.2018, monday at morning time in winter season, all passenger wants to close the window gate, because wind air is coming and driver said that the you can not close the window gate with very rude behaviour. All passengers said please close the window gate and again said with rude behave and same wording. I this case our violate the rights. If our problem is not solve as soon as, then we will move to court to sue a file against pepsu.br...
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S
Sarthak Sati
from Thanesar, Haryana
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behaviour of the drivers and overcrowded bus

Address:147001

I was traveling from patiala to delhi in bus no. Pb11cf9174. The bus was very over crowded as the passengers couldn't even set both the feet on the floor and the driver was still eager to fill in more people, after having a word with him he threatened me i front of everyone present. I would like to report this matter further and also planning to file an complaint against him for threatening and also not following the safety guidelines against...
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A
AHMEDGARH
from Doraha, Punjab
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prtc bus complaint

Address:Sangrur, Punjab, 148021

श्रीमान जी विनती है कि मैं date 09 october 2018 को time 11:36 minutes पर लुधियाना से पेप्सू रोडवेज की kapurthala depo की 3613 बस में सवार हुआ मैंने कंडक्टर से अहमदगढ़ जाने की टिकट मांगी तो उसमें मुझे अहमदगढ़...
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A
ashokpathania
from Noida, Uttar Pradesh
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misbehavior by bus conductor

Address:Rupnagar, Punjab, 140001

I am daily traveling from ropar to nalagarh. Today bus conductor abusing the passengers. When we ask about that he only say if
"you have problem with us you can change your bus, we are not for you".
What is meaning of this statement.
Please take necessary action,
Detail of bus & ticket as
Bus no pb65ad1204
Ticket no 159200 07/12/17 07:20;52
Ropar to nalagarh

059210 osl 373...
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A
Ashwani Kumar Garg
from Faridkot, Punjab
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Overcharging fare

Address:Ludhiana, Punjab, 141013

I was traveling through ticket no. 103488 09/6/17, 010:08:52 from nabha to malerkotla. Fare as per ticket 53/- charged 55/-.
I am travelling through ticket no. 125971 dt. 09/6/1710:52:59 from malerkotla to ludhiana. Total fare as per ticket 83/- but charged 85/- is there any tradition to charge 2/- extra per ticket. Please clarify.
Ashwani. [protected]@gmail.com...
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Address:Patiala, Punjab

My ticket no.038620 dt. 6/10/2015 ponta sahib to Patiala . we travel with two daughter age 11 year & 8 year. but your employee charged full tickets regarding my daughter which age is 11 years & misbehaving during travel. Please acation again him....
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H
honest009
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behavior of Conductor

Address:Chandigarh, Chandigarh

Dear Sir/ Madam Sometimes I travel in PRTC bus which leaves around 8:40 from Sector 43 bus stand for Kasauli(orange colored). I want to bring into your notice that the behavior of this bus's conductor is not appropriate. He talks in a way which is very rude. Yesterday i was sitting in the same bus and i found him talking very rudely to a passenger. The passenger was talking politely and calmly but the conductor was actually "intimidating"...
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A
Advocate, Ludhiana
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non issuing of employee passes

Address:Patiala, Punjab

The Pepsu Road Transport Corporation, Patiala was earlier issuing employee passes by taking 30 single fares and on the pattern of said Corporation, Punjab Roadways also started issuing employee passes on the same pattern. Now the Pepsu Road Transport Corporation, Patiala stopped issuing bus passes to favour private transporters who are political. Due to which on one side PRTC is going into losses and on the other side the daily passengers...
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J
jagjeetsingh
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Entertaining the passengers of BANUR

Address:SAS Nagar, Punjab

i am jagjeet singh from BANUR, Distt. Mohali. the public transport medium from banur to chandigarh is the buses of PRTC. but the major problem is that they are not interested to pick the passengers of BANUR from chandigarh Bus Stand. they simply said that the bus will not stop in banur. i want to ask is there any fly over to cross banur or is there any bypass to cross banur. if some body sit in the bus then the conductors abuse that person...
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