Pickupflowers.com Complaints & Reviews

February 15, 2017 I canceled my order[protected]for a supposed to be flowers for my wife but it was not delivered to its destination (Philippines).
I ask for a refund and they said it will be processed for 7 days. February 28, 2017, I followed up my refund but a lot of alibis and explanations. Today is May 1, 2017 and yet my refund was not yet paid back to my account. Two months already past but pickupflowers.com did not take any actions...

I ordered a bouquet for my parents anniversary from this website;
1. They claimed to deliver it on same day i.e. 27th feb, but nothing was delivered. On inquiring, they asked me if they could do so the next day, which was not done again.
2. Being furious I asked for refund which was promised to be done after 6 days, forget 6 days, every time I mailed them for refund, they used to say the same thing "they are checking and...