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S
Shribhayekar
from Mumbai, Maharashtra
Oct 15, 2013
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Address: Pune, Maharashtra

Today i had catch a bus from goodluck stop and i was at door step so i was not able to take ticket until stop of manapa came but ., at manapa ticket checker came and threatened me to pay fine i was tell him that i was on door step so i was even enable to put my hand to my pocket so i had delayed to take ticket but the ticket checker and conductor had threatened my and take a fine of 100 rupees ., they told if you will not give we will take you to police station and cause you harm, and also put no of cases on me ., even conductor was putting pressure on me this is not a good thing they were not even checking other passenger as they caught one person as per requirement i want the action should be taken for the passenger who are not carrying ticket but not in this way
Aug 14, 2020
Complaint marked as Resolved 
PMPML customer support has been notified about the posted complaint.
Plying infrequently and at will bus no. 24B from Lohegaon to katraj. on 24.2.2018 I waited for the bus from 4:30 to 5:30 pm bus there was no trace of the bus and they claim that bus plies at an interval of 20 minutes.
Hi sir,
Kindly note that there are only 10 buses and the frequency is 20 mint and atleast 2 buses are daily fail. The crowd is too much in the bus even people are not able to stand in the bus. I am daily traveling and facing this issue daily. Kindly request to you increase the frequency.
Conductors need to ensure that they allow ladies to first occupy ladies seats when free and if all seats are occupied then they should allow ladies to occupy the general segment,
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    Robin Oswal
    from Pune, Maharashtra
    Jul 25, 2011
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    Address: Pune, Maharashtra

    Will Callous Conductors who do bother to move around the crowded buses & so not issue tickets or furthermore Rude Ticket Collectors who so promptly & wrongly penalise commuters (who have not even deboarded the bus) are further protected.
    Will the PMPML staff atleast give an ear in response to below PMPML formal complaints & act againt such erring PMPML indivisuals, or will even the PMPML management staff join in the APATHY of their erring staff

    & just turn a deaf ear when hapless,hassled female commuters who complain when they are unable at times to manage to get a ticket, through the overcrowded bus.

    http://www.punemirror.in/article/2/2011071620110716060851717dc1aa3f8/PMPML-TC-gi...

    http://www.doctorindianews.com/?p=6551
    Read the coverage of this in the links provided. PMPML is a bane to Pune city. It is a public transport system run for the public on public money, yet provides service for namesake to the public. Every year it is bailed out of losses by public money. Yet what the public gets is third-class buses, which rattle to glory, poor route coverage, rash drivers, rude conductors and now to top it all senseless and insulting TCs. PMPML ought to explain how a lady passenger is expected to go from one end of the jam-packed bus to the other? The tickets should be checked at the deboarding point. Whats the point in checking it inside the bus. PMPML Authorities really need to take a look at the state of affairs.

    I am surprised that no action has been taken on the complaint. PMPML has complaint books everywhere. But I guess their redressal system is a hog-wash !

    PMPML should learn from BEST of Mumbai.
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