Porter Complaints & Reviews

I have booked a parcel via porter on Feb 26th from Pune-Bangalore. The expected delivery date was Mar 1st. The parcel tracking shows that the parcel reached bangalore on Feb 29th, but they havent delivered it yet. When i cal the porter helpline they just say they will do something about it but nothing happens....

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I booked porter on 1st February for sending food and a pack of Whey protein worth Rs 5909. The porter called and said that he had lost the parcel on the way . I called support team and they assured me that they would take necessary action and refund my money but no action has been taken. I need to be compensated for the lost goods. On top of that they charged me Rs 230 for the incomplete service....

I have booked porter service for delivering from Ghaziabad to Gurgaon. Driver came back from the mid way complaining about the heavy traffic and asking for the delivery charges. Their customer service is useless, they don't support....

Raising a complaint against porter.
porter partner is the one who works for porter i.e. Driver
My father has joined as a partner at porter. His experience is very much bad. Porter takes care of customers only and not partners who works for them. When in need - customer care don't support partners at all. Trip fare is too much less which is not really affordable. Partners are doing their job at porter at very less pay. This is...

Today we have booked a porter at 2.45pm(CRN[protected]) from Hoskote to Doddagollarahatti bangalore. The driver has arrived the pickup point at 3.30pm and started the trip but left the pick up point at 5.15pm don't know what he was doing till that time and he didn't anything about the loading of the item as it was done on time when the vehicle was there. After leaving there at 5.30pm he reached the destination place at 10.15pm almost 5hrs...

I send a package from Gurgaon to Delhi on[protected] and since then have been trying to follow up on delivery, but not getting any response from e mail or phone. In fact, the call center says "There is no booking from your end in our system!" How absurd! Looks like a fraud company....

I had booked an packers and movers service on 13th from Ghaziabad to Kanpur, in this order I had booked 3 layer packing but they had packed only in foam sheet, during this order 2 of my parcels were misplaced out of 1 found near service lift at my old location and another one is still not found. Their service partner is saying that they can take responsibility for the material loaded in their truck....

The packers and movers from porter came and asked for an additional 3.5k on top of the booking amount shown in the app. Since I had to move that day, I paid it. After the stuff was moved, I saw that they broke my TV. The screen was damaged completely. It’s a big loss for me. I called porter to report about this but they said they can’t help with damaged goods. What’s the point of hiring “professionals” if they are not liable to...

Porter courier service lost my parcel & delivered wrong product to client, There are files & papers are in my parcel they lost it after too many days.
I set delivery from Dombilvi to Chembur in mumbai it self at 10th September 2023 & they delivered it at 24th September 2023 that also after too many calls & follow up & also wrong parcel.
Customer care also dosn't provide any detail of my lost parcel. today 30th sep 2023 and I...

I've placed an order to be delivered at Hyderabad and the agent took the parcel from me and later it showed like in transit for 10 days. There is no option to cancel the order and get it back. My order details are below please check and file a complaint against the porter. I have contacted them number of times and wrote many mails but I didn't get proper response.
AWB No. [protected]...

I booked a 3 wheeler truck for my luggage transport in Bangalore. The amount showed was 348 and so I recharged my wallet and booked it. Once the drop of luggage completed it showed I have to pay 266 extra and the reason was pick/drop location changed but it was not true. So I paid the amount later I contacted customer care he said 20 km was added that's why but the distance was not even 5km. Then he contacted driver of that 3 wheeler and...

Sir am suspended by executive with our any reason...

My vendor Mr. Dinesh Mera had booked porter on my behalf. CRN[protected], Mr. Yash Singh from porter (Mobile no. [protected] ) was assigned from porter, after delivery completion my vendor paid the amount on porter, but Mr. Yash stated payment was not received and requested to pay on his above-mentioned number. and if payment is done twice he promised to refund so i transferred the amount of Rs. 301/- to his above-mentioned mobile via gpay,...

I am booked all india parcel services with INR 354 final amount which I pre-paid. Now the company is not delivering my parcel mentioning that diameters of carton is not matching as per the required diameters and I need to pay INR 480 extra to receive the parcel. The company never informed me this extra payment amount earlier, how can they derive the amount later on and hold off my parcel....

Porter delivered my products to forever office, mumbai. Forever company is running in 160+ countries and it's original branch is in USA. Mumbai forever office employees sent those products to forever's original branch without opening it and bcoz the branch is in foreign so it took a month to reach my products. And I was about to receive ₹27000 of those products. But i just received ₹15000. And they told me that your products worth ₹12000...

I resently joined porter partner app in 22 April. But porter partner app not given me any order. And I call porter partner costumer care executive, executive name Riya dutta she used wrong language.and not solution my concern.
Please do any action this executive against....

Portar app delivery 10.4.2023 itm damage customer support id block my payment not give but 55 days not open my id portar my id block customer damage but that itm stell how damage portar asking office support team not responce my payment not receive my number [protected] portar delivery partners but not responce portar customers support office chennai portar office customer thiks give portar id not open...

We booked porter on 30 April 2023, we take driver + labour option n in porter app my total amount showing 800 only, we shifted banglore neeladri 4 th cross to 10 th cross only under 1 km. After unloading my luggage, porter company n driver they changed my location it was showing 33 km, instead of 1 km, they took 1200 more please help me...

I booked a movers and packers order from the Porter app, they asked for a booking amount of Rs. 100. I paid it, and my booking was done. I was assigned a porter, who was reluctant to come on time, and delayed the most. Inspite of that they did not pick up calls, and was held up at one spot. later they did not arrive at all, and we had to do another arrangement alternative to the app order. In frustration, we were compelled to pay extra for...

I am a porter partner i am very hard working this compny but compny is without any leagal reson punished all time me and any time coustmer wrong reson complaint me any without verified and porter compny punished me...

Company subcontracted local agency for packing and moving. They broke my expensive and precious crockery. Company took no responsibility, and left it to me to sort out with agency. Finally company made me villan as if I was raising a false complaint and closed it. The agent called me to request withdrawal of complaint. Requests to company to escalate the complaint went unheeded. Never again will I use them or speak positively about them...

KA-01-AC-9442

Nandeesh

Driver...

KA-01-AC-9442

Nandeesh - Driver

HE dropped the box and when refused to take the parcel he threatened us not to complain and screaming to Speak in Kannada n get lost....

I am a porter partner i am very hard working this compny but compny is without any leagal reson punished all time me and any time coustmer wrong reson complaint me any without verified and porter compny punished me...

I booked packers and mover on 31 march, at the time of booking, they said the team would arrive 10 minutes earlier than the time I provided. after 3 hours of waiting 3 hours and no one had arrived, I requested canceled my order after 4 hours of waiting, and they promised to refund the booking amount within 2 days but now its more than 1 week i haven't received my refund and they have not replied on my mail yet, they are not refunding my booking...

I'm getting Innumerable calls from porter. PLEASE REMOVE MY NUMBER FROM YOUR DATABASE.
My number: [protected]...

I booked a porter trip on 18/03/2023 to send a business consignment on 22:00 PM the trip started and the driver with all our material went to drop point destination and total fare amount was shown on app same paid, later on Portor team revised the fare after a day and called me and asking to pay extra amount where other than fare price which was already completed trip from porter app, porter asking recovery of extra money same handled by...

I booked a porter trip on 01/03/2023 to send a buisness consignment on 5:00 PM the trip started on 5:29 PM and instead of the destination the driver with all our material went somewhere else and blacklisted all the calls after picking up no SUPPORT from porter, porter denied recovery of any mishap happens and critical situations are handled by cistomer SUPPORTs instead of superior managers.
Porter claims of live tracking which is ###...

While placing delivery and sending the courier now customer care is calling me and telling me that instead of 3 days it will reach in 8 to 10 days. It was already updated and discussed prior but how can porter do this. I already updated that it is food item.

I need my food my items which I had shared - whole refund of 20 K....