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Practo Complaints & Reviews

D
Dr. Rathi
from Pune, Maharashtra
Oct 23, 2018
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Address: Pune, Maharashtra, 411021

I had opted for 6 month practo cpt services in the month of march 2018, which has a option of refund of amount of the product doesn’t add value to your practice. Since the product hasn’t worked for me i was entitled for an amount to be refunded. Even after the 6 month tenure of practo cpt services has ended the refund hasn’t been initiated, it’s been more than 1.5 months. Customer support/technical team is not responsive at all, they are saying refund is initiated bt problem isn’t solved yet.
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    Preetu Raikar
    Sep 16, 2018
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    Address: Pune, Maharashtra, 411047

    I booked a appointment for gynaecologist. Dr lovina batra through practo she forced me to come early. Booked appointed for 8.40 pm as she asked i reached there by 7pm. When i reached near clinic she started abusing me on call. And asked me to get down somewhere else. I booked nearby appointment coz of acute stomach pain. And now m standing on road trying to contact practo but call centre is closed.
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      J
      jaya_1966
      from Ernakulam, Kerala
      Aug 8, 2018
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      Resolved

      Address: Bangalore, Karnataka
      Website: www.practo.com

      I had ordered medicines online more than a week ago at practo. The order was for around rs. 2200. One of the ordered items was cancelled by practo as they did not have stock. They also told me they would be initiating a refund for it. The medicines were supposed to reach me by 6th august 2018. And it is now 8th and the medicines have not yet reached me. The state of my health is such that i need medicines everyday and my financial position is also not so strong that i can be buying medicines outside. I have a shoestring budget. Practo tell me they do not have a phone number where i can contact them. I have contacted them through chat and they assure me that the medicines will reach me soon. But i am beginning to get extremely annoyed with this. I order medicines every month at practo. And they are treating me like this.
      Aug 9, 2018
      Complaint marked as Resolved 
      I got in touch with Practo by chat and after listening to me patiently twice they alerted their support team. It was actually the courier Hipship (Fedex) fault. They rang the wrong number and did not contact me to verify the address. Probably their courier boy was someone inexperienced and he just returned without making proper efforts to deliver the package. I phoned Fedex phoned and they told me the package will arrive before 8 PM today evening. I told them since it is a work address I will be available only till 5PM and the lady concerned made arrangements to send their delivery people to my office before 5PM. I just recieved the package. I don't have to miss my medicines tomorrow. I will continue to order medicines with Practo since it is not really their fault and not even the courier's fault as it was the delivery man who messed up things. No point in holding the companies responsible for one individual's mistake.
      Aug 08, 2018
      Updated by jaya_1966
      Practo just got in touch with me and the courier fellow phoned up. It seems their courier person phoned the wrong number and could not get in touch with me. Someone else called me and told me the medicines will be delivered by tomorrow. Courier boys in Kerala are notorious. This courier is Fedex. Mostly the courier boys find some excuse to return the package without making proper efforts to deliver it in Kerala. Recently one of my packages from Blogchatter got completely lost that way. Anyway it does not look like Practo's fault. It is Fedex' fault for employing irresponsible people.
      Aug 09, 2018
      Updated by jaya_1966
      After yelling at umpteen people I finally got my medicines today. It was actually not Practo's fault. The Hipship (Fedex) courier boys are notorious for their dereliction of duty. Even today the courier fellows when they reached my office did not even have the courtesy to request me to colme down and collect it as they seem to have some problem in getting past the security. I would have expected a polite request. But no, I got a call and a peremptory summons and a voice commanded 'Come down and collect your courier. Phase iV'. This is the India we live in. In any case I am marking this complaint as resolved as at least I have got my medicines and my sugar levels will not rise any further.
      Practo provides with almost fresher doctors in name of top doctors while you book an online appointment via chat. The doctors seldom replies and this service is eating money from the consumers in name of health case and online consultation
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        Isharullah siddiki
        Jun 3, 2018
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        Address: New Delhi, Delhi, 110075
        Website: www.practo.com

        I booked an appointment for dr. Nanda opthalmologyist in delhi dwarka sec. 8 for 11am on 03-06-18. Confirmed appointment id-5300101. I reach at clinic attendant of the doctor told dr. Didn't sit in clinic on sunday, then i can't understand why the practo team booked an confirm appointment.
        Is they have any authority to spoiled my time why they do this type of bulsic act,
        Why they give the assurity?
        +1 photos
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          sapven
          from Tumkur, Karnataka
          May 22, 2018
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          Address: 560077
          Website: www.practo.com

          I had booked an appointment with a skin specialist through practo for the evening slot. I kept getting reminders from practo about the appointment through sms and emails. It was raining heavily and i was on my way when i called the cliniconly to be told that they said they have no such appointment fixed and they have had many such complaints earlier too with patients claiming to have booked through practo. This practo even has a policy that if the doctor refuses to meet the patient practo will refund rs.1000/-. When i tried to log into that site it refused to open. This whole thing is a big scam.
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            M
            Megha Shinde
            from Mumbai, Maharashtra
            Sep 4, 2017
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            Address: Thane, Maharashtra, 400615
            Website: www.practo.com

            I m a doctor, who is not associated in any way with practo. Practo guys had approached me for paid subscription for appointments from practo, which i had flatly refused. But now these practo guys are calling from different numbers and booking appointments, just to show that there are online enquiries from practo, which are obviously fake. Some stringent action must be taken against such fools for harassing people & for pathetic services.
            Sep 04, 2017
            Updated by Megha Shinde
            Complaint against practo
            Practo is just duping people . Their executive will pester you to take their subscription. They promise about good patients flow n all crap . I m one the victim of their fraudulent activity .one guy from practo convinced me to take their subscription, after denying him 2-3 times, finally I gave in n took practo subscription at 17 k . But even after 2 months I dint get a single inquiry from patient, then I asked them why it is so, to that the same executive told me ki mam it's clinic management app n not for getting patients.This is how they trick you . Then I asked them to refund my subscription, to that they again promise ki you will get good flow of patients, just update your patient's data n all n also promised to refund if no improvement . But even after that situation was same . Now that are not calling me n refusing to refund . This fraudulent activity should be stopped somewhere .
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              sakshi4
              from Burla, Odisha
              Jun 16, 2017
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              Address: New Delhi, Delhi, 110049
              Website: www.practo.com

              Hi,
              I submitted a review for a doctor on practo. Practo refused to publish it saying it violates their policy guidelines. However, practo did not clarify what part of my review violates their guidelines. They simply refused! I'm pretty sure that i haven't used any offensive language in my review.
              If practo believes that my review is offensive in any manner, then they should write back to me specifying the part of my review which they do not approve of! They should give me a chance to then modify it and submit it. I can keep modifying it on my own, but practo will keep refusing it because they have refused to clarify what part of my review about a doctor is offensive to them.
              Jan 01, 2018
              Aftab Umar's response
              I took my mother for pain in the tooth to this doctor on Dec 22nd. Patient ID - 011979.
              Complaint # 1 : Unusually long wait time of 37 mins. Usually there are 2 doctors in the morning but only one was there.
              I had similar issue. Practo ratings are totally fraud
              The fees was charged for an experienced and reputed doctor. but a bad "doctor" M Jaganath Venkat was in charge whose mouth was smelling foul of bad breath !
              !! A DENTIST WHOSE MOUTH STINKS !!!
              Complaint#3 : the prescription is written on a letterhead that had some other doctors name . Ethical medical practices ??
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                L
                Laya Patil
                from Bengaluru, Karnataka
                Jan 24, 2017
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                Address: Mumbai City, Maharashtra, 400708

                I was 5 months pregnant and my husband was not in the town when i found dr smriti kale on practo and visited her due to high blood pressure, the medicines prescribed by her led to miscarriage and finally i lost my baby, she is one of the careless and most useless doctor i have ever come across in my life, no knowledge of what she is doing, this lady is neither qualified to start her own practice nor has any knowledge of the treatment she is giving, there is one more couple in my society who got cheated by her in the name of infertility treatment and later they got to know she is not licensed to administer those drugs, why is practo promoting such cheap unethical doctors? Is practo also worried about this ladys political connections? She has placed security gaurds outside her hospital to chase the patients who were cheated by her, how cheap can the behavior of doctor be in india, i request a complete investigation of this issue and get her license terminated so that she does not repeat this with anyone else, also please look at what kind of doctors practo is promoting, the government should look at shutting it down if they are advertising such cheap doctors just to promote their business.
                There are 5 to 6 gynecologists in every street of Mumbai who are not qualified to perform a surgery or prescribe infertility drugs, its high time the government takes some serious action on these cheap doctors like Smruti Kale Reg.No. 2001/09/3240, sad to know she has kept security guards outside the clinic to chase the patients whom she has already cheated, people do anything in India with the support of local politicians, medical council should terminate her license forever so that its a lesson for others.
                Bhai, ye kahi ki doctorni hai, deko tho sahi, tv serial me nautanki karnewali dekthi hai, political support hai tho India me koi bhi doctor ban jeyega, koi bhi hospital khol ke baitega, MBBS DGO certificate karidho aur jantha ko C Section aur infertility ke naam pe looto.
                Anyone can become a doctor in Bombay with money and political support, these kind of hospitals should be shut down and the doctors license be cancelled with immediate effect, people like Dr Smriti Kale should be banned from the society forever, this definitely questions the regulations and permissions given to the doctors to start their own hospitals, needs a deeper investigation by the government and Medical council of India, I dont understand how can Dr Smriti Kale with a normal MBBS, DGO qualification can go ahead and prescribe infertility drugs and do surrogacy business, has the government become so blind to overlook these core ethical issues due to the fear of local politicians?

                Promoting unethical doctors for money - fraud dr smruti kale reg. no. 2001/09/3240 - Comment #2645227 - Image #0
                While the best doctors in India are being hired by the top corporate hospitals those with no decent experience and knowledge but well off with black money are starting their own small nursing homes with 15 to 20 beds, I have noticed a mushroom growth of these small hospitals and nursing homes across the major cities in India started by those low quality doctors, this lady by name Dr Smriti Kale with just an MBBS, DGO and no other additional qualification or expertise knowledge of infertility was fired by MGM for fetal detection and some unethical infertility practices which were not revealed, she started her own hospital and is earning in crores, she is promising things like painless delivery which everyone knows is fake but no one questions, I am sure in US or in any European country a doctor promising a painless delivery will be immediately sued in the court because everyone knows that’s something impossible, Sachi Hospital, Rosewood Chs plot 485 & 486 near mody hospital, oppsite to chaudhary medicals Sector 2, Airoli, Navi Mumbai, Maharashtra 400708, MATERNITY AND ORTHOPAEDIC HOSPITAL, well known professional sites like Practo are promoting these small time doctors for their own commission, there is no control of government on these less experienced doctors providing low quality services and they are taking the advantage of this to the maximum benefit.

                Promoting unethical doctors for money - fraud dr smruti kale reg. no. 2001/09/3240 - Comment #3196716 - Image #0
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