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Rakuten Insight Complaints & Reviews

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RinaRoyy
Apr 7, 2026
Apr 10, 2026
This thread was updated on Apr 10, 2026
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"Unfair Reward Cancellation & Account Freeze by Rakutan Insight - Urgent Resolution Need

Address: Rakuten Insight India Private Limited 317, 3rd Floor, Rectangle-1, D-4 Saket District Centre, New Delhi 110017, India
Website: rakuten.co.in

I am filing this complaint against Rakuten Insight regarding the unfair cancellation of a ₹100 PhonePe gift voucher. Despite completing numerous surveys and successfully reaching the redemption threshold, my reward—which was already in the "processing" stage—was cancelled without valid justification.
I have contacted their support team multiple times, only to receive a scripted response stating that my account is...
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Address: Rakuten Insight India Private Limited 317, 3rd Floor, Rectangle-1, D-4 Saket District Centre, New Delhi 110017, India
Website: rakuten.co.in

I am filing this complaint against Rakuten Insight regarding the unfair cancellation of a ₹200 PhonePe gift voucher. Despite completing numerous surveys and successfully reaching the redemption threshold, my reward—which was already in the "processing" stage—was cancelled without valid justification.
I have contacted their support team multiple times, only to receive a scripted response stating that my account is...
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