Ray Ban Complaints & Reviews

Hi, i have purchased the sunglass approximately 19-20 months ago in one Ray Ban store in Guwahati, Assam, India. since last few weeks i have observed that the polar/UV film on the glass is peeling off from top of the glass just below the film.
i am surprised to see such issues with Ray Ban glass, i am a regular buyer of Ray Ban glass and not seen such issues in past.
Can you take the issue up and replace the glass as soon as...

Hi i would like to get to your notice, , i had purchased rayban fram specs in october 2020, , the design worn out 6 months back... now when i went to store its saying the warranty is over, , but it is showing 2 years warranty online....

I ordered a ray ban sunglasses, it was showing that it was of 2 rupees but after ordering it was showing that 946 is the shipping charges and 2 rupees are of the product so now I want to cancel my order please don't deliver the product at my house. I want to cancel the order....

The sunglasses have been sent wrongly that i Ordered of Rayban company. The ordered product is not sent and the product recieved is also duplicate so i need a replacement for the required product.
Ref no- [protected]
Item des- Ray ban aviator
Sku- RB3025_2
VALUE- 898
Shipment no[protected]...

I am using this Ray Ban sunglass 4182 for the last two years now. Suddenly I see the upper cover of the front side of the glass/fibre peeling off. (Picture attached) I spent almost 7500 rupees for this polarized sunglass. Please suggest what should I do?...

I have Purchase Two sets of Ray Ban in the Month of March at Pallavi Opticals Guntu, I found in one set right Glassed cool cover is going slowly, I bring this to Shop notice on 6th OCT, they said they have to send to Bangalore, After several times I went to shop and verified weather It came back or not, They are replying different answer every time, today also I went to to shop, they said It came back to here and we send it to Bangalore...

I have purchased the above mentioned sunglasses on 2nd Nov 2013. Was bit busy so did not notice the glass properly just weared thrice and agreed to purchase from Opto World Opticians, Devaraja Urs Road, Mysore. On 6th Nov while travelling to Ooty tried wearing for the 1st time and noticed the scratches on the glasses and called immediately to the store and spoke to Faraz who asked to bring back the glasses but the person was rude on the call....

I have been delivered RB2140 901 Wayfarer Black Rayban Glasses against my order for RB 2132 901 Wayfarer . My order no. is 5407077. The bill also has the model number as RB2132 901 Wayfarer Black frame with green lens Sunglasses but the product in the package was RB2140 901 Wayfarer Black Rayban Glasses.

Kindly, do the needful to deliver me the product of my liking as soon as possible .
The required photographs is also...

Dear Sir,
This is in reference to replace a 3 Piece Ray Ban frame got broken from one side. I have purchased this frame in the month of July 2012. The model Number of that frame is RB6197A 2503 52/17 140 from M/s Optico, 36F, Ashok Nagar, Unit II, Bhubaneswar 09. With in 3 month this frame got broken. I am a regular customer of this shop since last 10 years. I am fund o[censored]sing ray ban products. So I request you to kindly replace this...

I HAVE PURCHASED THE RAY BAN SUNGLASS LAST YEAR, WITH IN A YEAR THE COATING OF THE SUNGLASS COME OUT, I HAVE SUBMITED THE SUNGLASS FOR SERVICING ON 06-APRIL-2011, TO LIFESTYLE INTERNATIONAL STORE, 462, SENAPATI BAPAT MARG, PHOENIX MILLS COMPOUND, LOWER PAREL, MUMBAI -400013,FROM WHERE I HAD PURCHASED THE SAME.

Till date, i.e. on 25/05/11, I have not received a proper response as to whereabouts of my Sunglasses. I have called...

Ray Ban has the most terrible services in India. I have decided never to buy ray ban any more.
I have tried visiting Lawrance Mayo, GKB Opticals, Shoppers Stop and many other authorised dealers but they either deny doing the repairs or say that the repair or Replacement will take minimum 3-6 Months.
There are cases where they are unable to get the item back from company for 9 Months!!! This shows how poor their team is.br...

Sir,

I introduce myself as your old customer probably since a decade. i have been using your glasses since long. Presently, I have been in possesion of your company's product Ray Ban Glasses series RB 3320. I had purchased around one & a half year back. However to my dismay, i have located since last six months that the coating on th glasses is eroding, making it difficulty for the proper vision. Rashes is found...

i had purchased a ray ban sun glasses from m/s new jandil opticians, apsra road gandhi nagar jammu vide bill no1131 dated[protected] amounting to Rs. 4700.00 .after a weeks time some white spots appeared on the lenses and i complaint to the shop keeper for the same . he asked me to leave the sun glasses with him and he will get the sun glasses replaced from the company. then after i started calling him frequently for the same but his reply...

i went bought three pair of sunglasses and all weld on hinges of sunglasses separated witch couse the glasses to fall and brake the lens now they need to be replace and hinges as well...

dear all,

i bought rayban sunglass no 3146, from amritsar, its glass gettes chipped automatically, i gave the glass to dealer, he got it replaced once, it again happend autmatically,

moreover the quality of gold plating is also very poor. it is also fainted from many areas, earlier one of its spoke also been replaced,

now i have again gave my glasses to dealer wo months back.

please...

I bought Ray Ban sunglasses from GKB opticals, MG Road Pune. After a few days, the right lens came out of the frame. It thankfully happened when I was not wearing the sunglasses. I took it back to the store, they fixed it and gave back to me. In the past 9 months, the same glass has come out 8 times. I keep complaining to the store and have asked them for a replacement.

They tell me that Ray Ban sales person is not coming to...