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Redemption Support Complaints & Reviews

C
Chopra tushar
Nov 18, 2016
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: [email protected]

Hii sir/mam, i had purchased a laptop after that i want to got my laptop warranty increased for that i had submitted documents .Invoice bill of Ajay chopra, but Tushar chopra has written in online registration.so, claim is on hold.i want to get name changed.Instead of tushar chopra plse mention Ajay chopra.Becoz the name is written in invoice bill is Ajay chopra .so that, i could get my laptop warranty increased.plse changed the name in online registration as soon as possible and any quries mail me [protected]@gmail.com.
[protected]
Tushar Chopra
+1 photos
Nov 18, 2016
Updated by Chopra tushar
Plse update the name as soon as possible my mail id
[protected]@gmail.com
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    P
    pgvk
    from Chennai, Tamil Nadu
    Nov 6, 2016
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    Resolved

    Address: Chennai, Tamil Nadu
    Website: [email protected]

    I am a regular customer of HP products and I purchased a HP Desk Jet Ink Advantage 3536 All-in-one Printer from HP World Partner ID No -2-SIWB-5447, Shop No.1 GEE GEE Complex, o. 2/3 Narasingapuram St., Mount Road, Chennai-600002, Email : eshoppee.[protected]@gmail.com on 16 Sep 16 on invoice No. 28864. The shop keeper registered my product through his computer aagend told me to send the bill and barcode to redemption cell, Delhi. I also did as he told. But until I have not recd any gift offer. I asked the shop keeper, Why did not I got the gift cartage, now he is asking me why didn' t you register your product?. Now he is blaming me to escape from his mistake.
    Aug 7, 2021
    Complaint marked as Resolved 
    Hi, I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any), Redemption code and serial number of the product to hpsupport.[protected]@hp.com so that we can reach out to assist you directly? Thanks.
     
    I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.
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      A
      Anant Kumsar
      from Delhi, Delhi
      Jul 12, 2014
      Resolved
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      Address: Bokaro, Jharkhand

      Dear Sir,

      HP BACK TO COLLEGE OFFER in connection of our registration and valid product details:-
      1. REDEMPTION CODE-7984041
      2. NOTEBOOK SERIAL NUMBER- CND4122C1W
      3. NOTEBOOK MODEL NUMBER-HP PAVILION 11-n016TU x360 PC ALL
      while clicking through your web site www.redemptionsupport.com and putting redemption code in claim status
      found occur error not supported my above redemption code .
      suggest me specified support solution in connection with claim submission process
      your kind help makes me claim well in time.

      Yours truly,
      Customer,

      Dr. Anant Kumar,
      Bokaro, Jharkhand-827006
      #[protected] (personal)
      [protected]@yahoo.in
      Aug 14, 2020
      Complaint marked as Resolved 
      I HAVE PURCHASED ONE HP LAPTOP ON 16/04/2014.THERE WAS ONE OFFER OF TWO YEARS ADDITIONAL WARRENTY AND FREE GIFT HPS3000 SPEAKERS, HP WIRELESS MOUSE AND HP HEAD SET AGAINST THE ADDITIONAL PAYMENT OF RS, 2498/-.THE PAYMENT HAS BEEN RECEIVED BY YOU ON 17/06/2014.
      DESCRIPTION OF LAPTOP PURCHASED:-MODEL-PAVILION 15-N201AX, PRODUCT SERIAL NO:5CD3481YXD, PRODUCT SERIAL NO.F6C55PA
      REDEMRTION CODE-7886192
      BUT I ONLY RECIEVED HP CARE PACK SERVICES CERTIFICATE THROUGH MY E-MAIL AND I HAVE NOT RECEIVED OFFER ITEMS TILL DATE, EVEN AFTER A LAPSE OF MORE THAN SIX MONTHS OF MY ORDER.WHICH CAN NOT BE EXPECTED FROM HP

      I REQUEST YOU TO PLEASE SEND ME THE GIFT ITEMS IMMEDIATELY

      NAME OF PURCHASER:-ASHRAF FARHAT ALI, S/O LATE MOHAMMAD MAQBOOL AHMAD
      ADDRESS:-C/O WIMAX, SHOP NO.3, SARIFA COMPLEX, CHRISTIAN BASTEE, G.S BASTEE, NEAR-NEWSLIVE, GUWAHATI, ASSAM, INDIA, -781005
      Dear Sir
      My brother purchase laptop on 03/05/2017 from Delhi and i got in on 14/5/2017 because i live in champawat so i cannot get the offer.I request you to extend the offer date so i can get it.
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        M
        Mohammed Khaja Khan
        from New Delhi, Delhi
        Feb 7, 2014
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        Address: Hyderabad, Andhra Pradesh

        I Purchased a HP Laptop bearing Serial No: 5CD3477PGO and Date of Purchase: 13 Jan 2014 With reference to registration under HP’s new year offer and submission of claim documents for Additional 2 years Warranty. I have been informed by e-mail dated 27 Jan that your redemption claim no 7279705. So I sent DD and other documents to HP Redemption Cell, Solutions Integrated Marketing Services Pvt Ltd C/O Jeena & Company Pvt Ltd., E-5/B1 Mohan Co -operative Extn. Industrial Area, Mathura Road, Badarpur, New Delhi – 110044. but till now on claim status page it is showing remark Dear customer, we have received online registraion pls send complete claim documents as stated in terms & conditions to Redemption Cell within due date.
        Dear Sir,
        my
        Product Serial No-5CD3480YX3
        Redemption Code-7756217
        EmailId-rana.[protected]@gmail.com
        my claim is for 2yr warrenty holidays offer, in which warrenty link has been mail to me that is show in solution gift redumption syster site.
        But i have not get any warrenty link.please check it and send me again.
        Hello,
        I have registered iin hp the great winter offerror
        N I get redemption no bt when I am going on search button on redemption ssite.it results search not found
        good

        claim status for additional 2 years warranty - Comment #2151043 - Image #0
        claim status for additional 2 years warranty - Comment #2151043 - Image #1
        goodir
        i purchase HP ENVY 15-k203TX Notebook PC and i paid 1499 indian rupees and after 60days i am not get my gift. plz help me
        model-HP ENVY 15-k203TX Notebook PC
        s/n: 5CD5204CBG
        Redemption Code 90000391

        claim status for additional 2 years warranty - Comment #2211658 - Image #0
        My ref I'd is 9506054 but showing no record found

        claim status for additional 2 years warranty - Comment #2239251 - Image #0
        My reference I'd is 9506054­ but its showing no record found
        I Purchased a HP Laptop bearing Serial No: 5CD4224QCY and Date of Purchase: 14 Auc 2014 With reference to registration under HP’s new year offer and submission of claim documents for Additional 2 years Warranty. I have been informed by e-mail dated 18 Jan that your redemption claim no 1850320. So I sent CHACK and other documents to HP Redemption Cell, Solutions Integrated Marketing Services Pvt Ltd C/O Jeena & Company Pvt Ltd., E-5/B1 Mohan Co -operative Extn. Industrial Area, Mathura Road, Badarpur, New Delhi – 110044. but till now on claim status page it is showing remark Dear customer, we have received online registraion pls send complete claim documents as stated in terms & conditions to Redemption Cell within due date.
        i purchase HP ENVY 15-CORE i3 with Windows 10 Notebook PC and i paid 1499 indian rupees on 19.8.2016, but so for i am not get my gift HP Black Bluetooth spreaker. plz help me
        model-HP ENVY 15-AC Series Core i3 with windows 10 Notebook PC
        Serial No. CND6283FSG
        Redemption Code 90240932
        HP India Customer Care's response, Nov 18, 2016
        Hi, I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any), Redemption code and serial number of the product to [email protected] so that we can reach out to assist you directly? Thanks.
         
        I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.
        Dear sir

        I purchase HP PAVILION Intel CORE i5 7th Gen windows 10 laptop & I do not submit the document clearly & I purchased[protected].so plz send me next offer & waranty in which time.
        Serial NO=5CD63061YM
        Redemption code =90288998
        PH NO=[protected]
        EMAIL ID=[protected]@gmail.com
        Dear Sir
        My brother purchase laptop on 03/05/2017 from Delhi and i got in on 14/5/2017 because i live in champawat so i cannot get the offer.I request you to extend the offer date so i can get it.
        Dear Sir
        My brother purchase laptop on 03/05/2017 from Delhi and i got in on 14/5/2017 because i live in champawat so i cannot get the offer.I request you to extend the offer date so i can get it.
        Dear Sir,
        I bought a laptop [15-bs576TX] . So i got offer for a warranty of about Rs 999/-
        we updated application form with our details so when selecting on laptop model there were no information of model details . the second time when we update our information its shows that we already has been updated so we didn`t get any information on our email but did not select the model . so i kindly request u to solve my problem

        my number : [protected]

        claim status for additional 2 years warranty - Comment #2816670 - Image #0
        claim status for additional 2 years warranty - Comment #2816670 - Image #1
        claim status for additional 2 years warranty - Comment #2816670 - Image #2
        Sir I purchase A Laptop HP-15 BS579tx Serial NO- CND7300JQ7 Sir I Filled Form For 999 Offer But ITs About 72 Hrs. Yet I Did Not Get The Payment Link Plz Do Something

        claim status for additional 2 years warranty - Comment #2828418 - Image #0
        Dear Sir,
        my
        Product Serial No-CND72963SZ, Purchasing date is 31/08/2017
        Reference Code[protected]
        [protected]@gmail.com
        My 2yr Extended warranty Onam offer is applied on 01/09/2017, but my payment method is not recoganize in the site, they where not call for me, plz how to payment @ Rs 499 for extended warranty. plz clarrfie my request.

        yours faithfully,
        koshy sen

        claim status for additional 2 years warranty - Comment #2841671 - Image #0
        claim status for additional 2 years warranty - Comment #2841671 - Image #1
        The HP Redemption Payment Gateway has some Critical Problems not accepting the Payments. I have tried 10 times.. Need to resolve it ASAP..
        The HP Redemption Payment Gateway has some Critical Problems not accepting the Payments. I have tried 10 times.. Need to resolve it ASAP..

        I have submitted the complain, but no action has been taken so far.

        The 10 Day time will be reached soon, need to resolve it on urgent basis.
        Dear Sir,
        my
        Product no-2EY76PA
        Serial No-7370Z39
        Redemption Code[protected]
        [protected]@gmail.com
        my claim is for 2yr warrenty holidays offer, in which warrenty link has been mail to me that is show in solution gift redumption syster site.
        But i have not get any warrenty link.please check it and send me again.

        claim status for additional 2 years warranty - Comment #2935417 - Image #0
        MY PRODUCT PART CODE - 5AY34PA
        DATE OF PURCHASE - 31/08/2018
        PRODUCT SERIAL NUMBER - CND8292NX8
        Email - [protected]@gmail.com

        Need to extend warranty for 2 years
        Amount 499

        claim status for additional 2 years warranty - Comment #3233390 - Image #0
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          H
          haney haney
          Dec 6, 2013
          Resolved
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          Resolved

          Address: Uttara Kannada, Karnataka

          I Purchased a HP Laptop bearing Serial No: 5CD3326S8Z and Date of Purchase: 7-September-2013 With reference to registration under HP’s Festive Offer and submission of claim documents for Additional 2 years Warranty Carepaq Certificate. I have been informed by e-mail dated 28 Oct that your redemption claim for Carepaq Certificate has been approved in HP’s system by HP Redemption Cell. On 18 Nov i got following e-mail... "PLEASE DO NOT REPLY TO THIS MESSAGE AS IT IS SYSTEM GENERATED AND REPLIES WILL NOT BE SEEN. Dear Customer, Thank you for your purchase of HP Care Pack Services. Your order has been registered and your certificate is ready to view or print. Please click on the URL below for printing your certificate: https://h30125.www3.hp.com/csn/salesmktg/elfpack/elf_certificate_details.asp?act... If you experience a problem with the above hyperlink, please copy the complete 'URL text' below and paste in your Internet browser address box. Start copying here-->https://h30125.www3.hp.com/csn/salesmktg/elfpack/elf_certificate_detai... nd copying here. NOW I AM FACING FOLLOWING PROBLEM: IN SAID URL I TRIED MANY ATTEMPTS ON TAKE OUT THE PRINT / SHOW CERTIFICATE BUT N VAIN. HENCE IT IS REQUESTED THAT THE SAID CERTIFICATE TO BE MADE AVAILABLE TO ME
          Aug 14, 2020
          Complaint marked as Resolved 
          Dear Sir
          My brother purchase laptop on 03/05/2017 from Delhi and i got in on 14/5/2017 because i live in champawat so i cannot get the offer.I request you to extend the offer date so i can get it.
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            A
            ABHI RANJAN CHANDRA PANJIYAR
            from Mumbai, Maharashtra
            Dec 18, 2009
            Resolved
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            Resolved

            To,
            The C.E.O,
            Innovative Incentives & Events Pvt. Ltd.,
            Chandigarh

            Dear Sir,
            Redemption Code: MAGFRXXZN7
            Offer Name: HP NOTEBOOK STUDENT OFFER
            Gift on Offer: MOTOROCKER MOBILE PHONE
            File no: 209851

            YOU ARE UNABLE TO SEND MY GIFT AT MY GIVEN ADDRESS & YOU WANT A ALTERNATIVE ADDRESS FOR SENDING MY GIFT.
            I CAN NOT UPDATE THE ADDRESS BECAUSE ADDRESS WILL BE LOCKED.

            SO, I EMAIL OWN ALTERNATIVE ADDRESS WHICH IS,

            NAME-ABHI RANJAN CHANDRA PANJIYAR
            C/0-RAJENDRA PRASAD SINHA
            (METER INSPECTOR)
            AT-KAJIPUR
            ROAD NO-1
            BACK-QUATER NO-17
            POST-BANKIPORE
            PATNA-800004
            PIN-800004
            MOB NO- [protected],[protected],[protected]

            In this respect I floated my query on redemption support website but unable to get proper response.You are requested to please respond as soon as possible that when I am going to get my MOTOROCKER MOBILE PHONE. please update me with current state of affairs related to my offer.
            -ABHI RANJAN CHANDRA PANJIYAR
            MOB NO- [protected],[protected],[protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            hi
            i'am hear to inform about the gift redemption
            i got the payment done for the gift, and also got a message that i will be geting the gift in another 3 day, but it is all most 5 days i have not yet got it.
            piz rectify it as soon as possible
            Hello,
            I am here to inform about the gift redemption that we have registered and done the payment of HP reinvent joy offer we didn't receive the conformation mail regarding it and it has been almost 15 days . So, plz rectify and inform us as soon as possible.

            Contact no:[protected]
            Ayyamperumal
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