Show menu
Close
FAQ FAQ Sign in Sign in
Close
RelianceMoney
Customer satisfaction rating: 84%
Submit a Complaint
13
COMPLAINTS
ADVERTISEMENT

RelianceMoney Complaints & Reviews

[Resolved]

 Rama krishna pabbisetti
Dear

I have opened the Dmat account by paying RS.750/-. At that time the Borivali west branch in mumbai, they told that there is a package called reliance power IPO package, under this Rs.5 lakhs trading amount per year and Rs.500/- to be paid towards this and this also will be wavied once i am applying reliance power IPO online. Instead of this even though I have applied for the IPO , they have deducted Rs.2500/- towards limit card charges. I have sent so many mails and made so many calls to customer care also. But i am not getting any resolution or any reply for this complaint No: 649325. I am very much surprised that this is the worst customer care and cluster branch staff, they does not know anything. Reliance money has kept some people who does not know anything about trading or shares or procedures. A senior associate Preeti from Thane spoke with me 1 or 2 times after heavy pressure from my side, every time she will tell it will be resolved within 2 to 3 days. But the same was not till now. I think they are not able to give proper service to the customer, they themselves dont know wt is happening with the accounts. Mr.Gignesh from Borivali branch is a very much irresponsible person and is giving the reply that he does not have any responsibility to serve the customer. I want to complain about this irresponsible guy to the reliance power management. At the time of opening account they promised that tips will come to my mobile and it is free for first quarter. After that I have to pay Rs.80 per quarter. But now when I am seeing in their web site it is around 400/- per quarter. Portfolio will not work. Anytime Site will be slow . Customer care number will be busy always and even though somebody is lifting they are not able to give reply for any query. Everytime they will say some up-gradation is going on. I am fed up with the service of reliance money. I want to close the account and please arrange for refund of money paid while opening and the money deducted towards limit card charges. I am fed up with this services of reliance money. Send your executive to close my acoount.

Thanks & Regards
P.V.Rama Krishna
ClientID:R00047424
Mobile:[protected]
Complaint marked as Resolved Aug 13, 2020
dear sir,
My account was activated on 9th jan.08 opted under scheme :PR-500-12 but on dated 11/03/08 I was surprised to see the messages that my limit card has been expired although transation done during this two months was hardly Rs.25000/-only.
however I again opted the same scheme(PR-500-12)for renew of limit card and the same wassubmitted online on dated 12/03/08 .Although Rs.500/- was debited from my ledger balance but I did not recieved any confermation or message regarding debiting Rs.500/-from my ledger balance and renewl of limit card.I also checked my limit card details views which is not updated till now and showing only some old data like: 38 days left, etc.In this regard I have sent so many mails and made so many calls to customer care also but I am not getting any resolution or reply and fed up with worst services of reliancemoney.I request you please do the needfull in this regard .
with regards,
Rajendra Rajawat
Client Id:R00049766

Mob:[protected]
Dear Sir.
I have opened demat acccount in the month Feb. 2008. On 4th march I purchased some stocks. my ledged balace was to be Rs.1060/-. But Rs.519/- is being shown in the ledger balace. I have sent mail complaining about the same. When called up the help desk and complained regarding this fault, they said that Rs. 500/- has been deducted for limit card although I still have validity of 300 days for Rs.491000/-. I checked my limit card details and nothing addition has been made in it. Moreover, how can they debit my account balance for limit card without my knowledge. After 15 days of my complaint, no action have been taken to credit back my money. Reliancemomey is very fraudalent and I am thiniking to close the account. Fearful of their worst service I have not made any trading in this account for the last 15 days.
with regards.
client ID:P00047269

MObile:[protected]
Dear Sir,
I opened an account with reliance money (client ID:P[protected] in June, 2007. At that time I paid Demat charges of 750 rupees and one time limit card fee of rupees 500 only. My limit card amount did not expire still I noticed on 15th April, 2008 that they have deducted 500 rupees for a new limit card on my account.

W hen called up the help desk and complained regarding this fault, they said that Rs. 500/- has been deducted for limit card although I still have validity of 30 days for Rs.10 Lacs/-. I am trying to withdraw as much money as possible as I am very fearful towards their attitude and their ways of taking away money from customer accounts without their knowledge. I have completely stopped using their service for their misconduct.

with regards.
Pranab Dhar Chaudhuri.
client ID:P00047269.
Home phone: 033.23596256.
i recharged limit card bi monthly 500/- rs
but reliance money charging 0.01 rs per trade as brokerage .
ADVERTISEMENT
Dear Sir,

I have purchased 2 shares of HDFC vide order no.[protected] @ 1408.50 at 11.31 am & another 2 shares of HDFC vide orer no.[protected] @ 1407.50 at 11.26.37 am. But i regret to say that you have not shown above 4 shares in my DMAT ACCOUNT OR ATST PROJECTION.

You are requested to kindly check the above transactions and show the above shares in my Dmat Account. This time the rate of this share is good and i want to sell out the above shares. Please rectify it at you earliest and inform me by return E-mail & oblige.

thanking you,
yours faithfully
[protected]@yahoo.co.in
Cell no.-[protected]
Dear Sir,

I have USER ID NO. - MAAR0059 with you. I have purchased 2 shares of HDFC vide order no.[protected] @ 1408.50 at 11.31 am & another 2 shares of HDFC vide orer no.[protected] @ 1407.50 at 11.26.37 am. But i regret to say that you have not shown above 4 shares in my DMAT ACCOUNT OR ATST PROJECTION.

You are requested to kindly check the above transactions and show the above shares in my Dmat Account. This time the rate of this share is good and i want to sell out the above shares. Please rectify it at you earliest and inform me by return E-mail & oblige.

thanking you,
yours faithfully
[protected]@yahoo.co.in
Cell no.-[protected]
By seeing all these complaints i'm not daring to trade through reliance money. i've just opened accpunt with RMoney without the knowledge of the quality of service they provide. As soon as i got the account kit, i was surprised to see a small instrument that displays some number.And without the number u wont be able to login. the interface is bad. To be exact, worse. I'm using ICICI direct. It is very good for trading, except that the brokerage charges are high. is there any possibility to get my money back(750+500) that they charged for opening the account.
Dear

I have opened the Dmat account by paying RS.750/- on 01-Jun-09. with the limit card for the Rs. 2500 for 6 months.
Still I am not able to sell any of the holdings. So many times I called customer care, but no use. Is there is any website we can make legal complaint againt Reliance Money.


Thanks & Regards
B. Saravana Kumar
Client ID: S00146475
Mobile:[protected]
ADVERTISEMENT

Reliance Money — Unauthorised withdrawal of money from my trading account and no reply from customer care

Hi,

I had not used my reliance money account for nearly one year and recharged it with Rs. 500 limit card on 26-Jun-09. I deposited 13, 000 two weeks back and started trading. From 24-Jul-09, i started seeing money dedcuted from my account saying limit card charges. They have deducted Rs. 12000 on three different dates with this comment. This was when the market was down and i seriously doubt that my money has been used for trading purposes internaly without my approval. I have tried contacting them and they have cut my phone calls and has not replied to my mail uptill now.

Regards,

Tintu

RelianceMoney — Double Brokerage Charged for one trade by the broker.

Respected Sir,
I had demate and trading account in Reliance Money.from 20July 2009 the said broker started charging double brokrage for a single trade.The reliance money is taking prerpaid brokrage as limit card Rs.1000 for two months and after that the said broker also charging 15/- per trade on every fresh transaction which counts as double brokrage.
As apart from Limit Card payment the reliance money is charging Rs15/- per trade which is not good and against the rules.
Kindly take necessary action.
Thanking You,
Yours faithfully,
Sachin Narwadiya

RelianceMoney — Regarding double brokerage charged by Reliance Money

Sir,
I had demat and trading account in Reliance Money having client id ... and from 20 July 2009 the said broker started charging double brokerage for a single trade. As apart from Limit Card payment the reliance money is charging Rs15/- per Excuted trade which is not good and against the rules.
Kindly take necessary action.
Thanking You,
Yours faithfully,
Prashant Narwadiya

Reliance Money — Trading without my knowledge

Sir, i am rajesh, having demat account with Reliance Money both equity and commodity trading platforms. Now a days i am trading only in commodities, for which they are charging 1% brokerage. On 25th of September 2009 my contract note is shown as i traded "Order No:[protected], Trade No:428365, Trade Time: 23:13:15, Scrip Name: FUTCOM NATURALGAS Sep 25 2009, SELL, Lot size: 1250, Traded for Rs.184.10". AND "Order No.:[protected], Trade No.:428922, Trade time: 23:15:00, Scrip Name: FUTCOM CRUDEOIL Oct 19 2009, BUY, Lot size: 100, Traded for Rs.3182.00". whereas i did not trade the both and also it was not showing in My History Trade book, but in their contract note it was showing that there was a trade. I am sure that, i squared-off all the open positions and went to bed. BUT, they have closed the CRUDE OIL by selling it on 26th September at Rs.3184 at 13:55pm., on 26th September my system showing only CRUDE OIL in my "Open Positions" in morning, before they sold it for Rs.3184 at 13:55pm. On Saturday my Ledger Balance was showing only Rs.7126/- (Previously it was Rs.21784/- as closing balance on 24th September 2009). I DID NOT TRADE ANYTHING ON SATURDAY, AND ON MONDAY MY BALANCE WAS WENT DOWN TO RS.7,126/- ONLY. (I lost around Rs.4600/- on my own trading on 25th itself, after deducting that loss, i should have the balance of around[protected]. They have Squared off the position of FUTCOM NATURAL GAS SEP 2009 of Lot size: 1250 which was traded on 24th for Rs.191.2/- and posted the loss to my Ledger account in BACKGROUND. The balance reduced to Rs.7126/- on Monday. I could not able to trade with that small balance of Rs.7,126/- for 2 days. I also spoken to VIPIN, one of the head of the executives and he conveyed "sorry" for the issue which was wrongly happened and said that it will be rectified and the balance will be added to my account. Any how, I have been cheated by the reliancemoney and i want the Justice to my plea. Thanks in Advance sir.
My Contact No. [protected]
ADVERTISEMENT
i am manish kumar bhagat accountholder of reliance money, firstly i don't know what are the charges include in share trading, some day before i purchased ruchi infrastcture 250 unit and next day i sell out, but after sell out message comes that your 100 units of shares was under actuation. reliancemoney charge very high. i want to know how to close this demate acoount.
Complaint comments  Add a comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    ADVERTISEMENT
    ADVERTISEMENT