RelianceMoney — Limitcard and other problems worst service of reliance money [Resolved]
RRama krishna pabbisetti
I have opened the Dmat account by paying RS.750/-. At that time the Borivali west branch in mumbai, they told that there is a package called reliance power IPO package, under this Rs.5 lakhs trading amount per year and Rs.500/- to be paid towards this and this also will be wavied once i am applying reliance power IPO online. Instead of this even though I have applied for the IPO , they have deducted Rs.2500/- towards limit card charges. I have sent so many mails and made so many calls to customer care also. But i am not getting any resolution or any reply for this complaint No: 649325. I am very much surprised that this is the worst customer care and cluster branch staff, they does not know anything. Reliance money has kept some people who does not know anything about trading or shares or procedures. A senior associate Preeti from Thane spoke with me 1 or 2 times after heavy pressure from my side, every time she will tell it will be resolved within 2 to 3 days. But the same was not till now. I think they are not able to give proper service to the customer, they themselves dont know wt is happening with the accounts. Mr.Gignesh from Borivali branch is a very much irresponsible person and is giving the reply that he does not have any responsibility to serve the customer. I want to complain about this irresponsible guy to the reliance power management. At the time of opening account they promised that tips will come to my mobile and it is free for first quarter. After that I have to pay Rs.80 per quarter. But now when I am seeing in their web site it is around 400/- per quarter. Portfolio will not work. Anytime Site will be slow . Customer care number will be busy always and even though somebody is lifting they are not able to give reply for any query. Everytime they will say some up-gradation is going on. I am fed up with the service of reliance money. I want to close the account and please arrange for refund of money paid while opening and the money deducted towards limit card charges. I am fed up with this services of reliance money. Send your executive to close my acoount.
Thanks & Regards
Complaint marked as Resolved Aug 13, 2020
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