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Rivigo Complaints & Reviews

Third standard service. Delayed delivery from rivigo side, even Courier service received item on time from Amazon online.

Frustrated. Order item is to be received on 19th July 2023.Every day it is showing that it will be delivered today and by now 6 days over. Will not be there to receive item on 7th days.

Careless Approach....
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sreejithsreejith
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Battery stolen in transit - Royal Enfield

Address:Delhi, Bangalore, Nashik
Website:rivigo.com

1.Consignment with held for 11 dyas in Nashik Hub
2.Mean time battery was removed from the motor bike
3.Brand new battery stolen...
+2 photos
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sreejithsreejith
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Logistics Service

Address:Plot No. 90, Sector - 44, Gurugram, Haryana - 122003 0124-4354300. Office Phone No. 0124-4354300. WhatsApp No. +91-7428584513
Website:www.rivigo.com

Rivigo Logistics - A never to deal with company.

Enfield Classic with held at destination since 10 days.

Booked to transfer motor bike through proffessional couriers paying full amount and over to Rivigo.
Picked up on time, and with held at source for 3 days, reason: Payment pending.
started off after three days and reached destination Nashik on 21st March. The motor bike is not
delivered...
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naveen reddd
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I have not received my consignment

I have not received my consignment for washing machine ([protected]).
Booking date is 16th of March but still it's not reachable.the consignment is still Hyderabad.I have called so many times I apex packers and movers but we can not provide proper information as well.
Can you please let me know what can I do next. Please give me suggestions....
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C
Chandra Sekar p
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broken & battery missing

Address:Siligari west Bengal
Website:[email protected]

Hai sir. Pulsar 150c booking with u company rivigo. Booking No :[protected] .i have delivery at 30/11/20 Monday. (1)missing battery (2)doom broken. (3)side stand broken....
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P
Prashhu
from Chikmagalur, Karnataka
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Goods damaged while shifting

I transported my bike using Rivigo . Upon receiving, i saw a huge dent on fuel tank which has happened due to mishandling while transportation. Consignment number - [protected]....
+2 photos
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M
mmgroups
from Mumbai, Maharashtra
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payment not released after many verbal and written reminders

Address:fatehgunj, Vadodara, Gujarat, 390010

We are mm groups, providing transportation services. Rivigo is like brocker who is providing truck load for our trucks. We have received advance partial payment of 7 laods. Services already rendered to rivigo but still the partial payment is not received yet after many reminders. Just today we have cancelled one load as fright amount was very low, their co-ordinator/executive (Ms suman) is threatening us to not give remaining pending amount...
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