Rkt Tours And Travels Complaints & Reviews

I booked 5 tickets from bangalore to trichy on 10th November for Diwali. Today 26th October, they cancelled all the tickets by mentioning service not operable. I checked few bus booking platform like redbus, paytm, amazon, the service is operable by 8:45am. They increased the price from 900 to 2500 and cancelled all our tickets.

Its really unethical and RKT try to cheat the passengers by canceling the ticket and increasing...

Date of Travel: 30 May 2023
From : Chennai
To: Karaikudi
Worst service. Staffs are NOT courteous..Bus is used as a parcel service rather than a passanger transport system...not on time. Also...

In karaikudi bus ...rkt staff not supported ... passenger... using wrong words... I going to purchase one water bottle...he is not accepting......

Today morning 10:30 bus but bus started at 10:20 itself from stop, morning as usual traffic we are coming from marathahalli.
This that guy number +91 [protected]
He was very bad and harsh in respond to 2 ladies
They return back without getting bus, both are scared to get into bus.
It’s not about money or time, there should be some basic humanity and respect expected from drivers and helpers, so are not god...

We were traveling in RKT bus on 28 October 2019. The A/C was not working properly. The bus was running late due to poor repair and maintenance. We inquired about the same and got rude response from the driver. We observed similar behavior with our co-passengers. We didn't get the service as promised by the company and we were treated in a disrespectful manner.

Bus No: KA51 AB 4414...

Rkt bus a/c sleeper
Source point : aranthangi
Destination : chennai
Complaint : the bus driver or conductor has not stopped properly in a point for passenger's refreshment for atleast half hour in between 8 hrs of travel. They didn't inform us as they were stopped at a point and when we asked it, they replied back as they could only allow 10 mins for passenger's refreshment that too without any intimation. They took the...

Worst experience with rkt travels.. Was traveling from bangalore to thanjavur. Pick up point not clear. You call their contact person he will never receive the call... Bus came very late... Driver does not know the pick point of bomanahalli.. He calls and asks us to guide for point by asking us to stand on road and show hands.. Bus driven slower than cows and buffaloes.. Keep stopping for washrooms every now and then and wait for 30 minutes......

I had to board my bus at 12.45 from bangalore to chennai in the noon. The bus had a heavy delay and we had to start from the madiwala bus only at 1.40. They mentioned that we’ ll reach by 8.30 max. But significantly we reached trichy chatram bus stand only at 9.30. These travels people doesn’t know the value of time at all. Because of this delay, i had to face several consequences. Speaking about the abi’s ve of the bus, it has got...

On 2nd december 2018, i had booked tickets from trichy to bangalore at 21.15 departure from central bus stand. Vehicle no ka 01 ad 1208.

The worst services observed during the journey from trichy to bangalore.

Started late by 30 minutes - delayed by 2 to 3 hours for non compliance of documents, bus halted by rto at mid night.

Last sleeper seat no uf 1 totally broken all glasses all over.
br...

This is worst travels i have ever seen. They have almost changed us to 3 buses from bangalore to kombakonam.

First from madiwala they took us to hosur in one bus it was the worst bus. They wasted almost one hour to search the bus and shift us to the other bus. The bus was so bad not worth for 890rs. Even in this bus later they said they're going to thirichy and we need to take another bus to kombakonam. If this is the case...

Adding to the my below complaint, they stopped the bus at villupuram for break and after that ac is not worked. We reached perungalathur and they shifted all koyambadu passengers in another non ac local bus where as we paid for full sleeper ac. Now 9 pm but still the bus has not reached but it suppose to reach by 7:30pm.
Had all worst experience in single trip. I strongly recommend not to use this cheap travels...

I booked ticket from trichy to chennai, boarding time 1:45 pm. The rkt executive wrongly sent 3 bng passager in chennai bus and 11 left the chennai passagers in boarding point itself (We are inside rkt travel office). After knowing that, we all sent in bng bus and got the chn bus near chatiram bus stand. My worries is, mistakes will happen sometimes but somebody has to take responsibility. Here, they blaming only that executive, discussing...

I never seen such a bad service in my whole life. Travelled on 20th August 2018 Bangalore to velankanni. In RKT travels bus number KA 52 C8598

1. They travelled around 50KM extra to deliver their commercial luggage.
(To mannargudi and then going to tiruvarur. It's two different directions)

2. Every town they unloaded luggage aroung half and hour. No exaggeration. They dropped me in velankanni 11AM instead...

I booked a/c bus ticket in rkt travels from thanjavur to bangalore through redbus on 25th dec 2017 and they charged more than the normal ticket. I also accepted that price, because it was festival season, but they provide ordinary push back bus service that is also upto hosur (Place which 50 km behind bangalore), then asked us to change the bus, because the bus which i travelled was not had the permit to enter into karnataka.
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Don't book these travels bus. No punctuality first of all. Then they changed my seat without informing me. When asked the driver, cleaner and office staff talked rudely. No issues were listened and solved. They ignored my call for hours and talked bad words. One driver pulled a fight with me and threatened me that he will kill me. People in the office talked bad words and talked very rude, no managers were seen. Such a worst company and i've...

I am lokeshwaran. I booked ticket from bangalore to trichy a/c sleeper for my sister today 09/10/2016 - 09.00 pm bus starting from bangalore and from madiwala boarding time 09.30 pm (She came and waited from 09.15 pm) but the bus didnt came until 10.45 pm also staff not responded prooerly. After knowing that i made a call no one attend the call and also no one receieve my phone too. Alternate bus came without non a/c and getting her to electronic...