Rosmerta Technologies Limited
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COMPLAINTS

Rosmerta Technologies Limited Complaints & Reviews

Dear Rosmerta Safety Systems Pvt Ltd Team,

My name is Daniel Jaba Raja S, and I recently placed an order for a High Security Registration Plate (HSRP) for my Yamaha RX135 through your online portal. I am writing to bring a concern to your attention regarding a mix-up in the vehicle type during the installation process.

Regrettably, the assigned personnel arrived with HSRP plates intended for cars rather than...
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Saukap
Jul 7, 2021
Sep 27, 2022
This thread was updated on Sep 27, 2022
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HSRP Not Delivered (Prepaid Order) - Over 6 Months - Still Waiting

Website:bookmyhsrp.com

The order # BMDLD25F943E-9BCD-44 has been delayed for over 6 months.
Rosmerta Grievance IDs: DLBMH[protected] / DLBMH[protected]

This is an absolute harassment case and I've just been following up with Rosmerta and the dealer - but to no avail....
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Shivamkat
Jun 22, 2021
This thread was updated on Jun 22, 2021
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Hsrp vehicle registration plate not attached

Address:Corportate Office: Rosmerta Safety Systems Pvt. Ltd, 137, 3rd Floor, Phase-1, Udhyog Vihar, Gurugram-122016, Haryana
Website:rosmertahsrp.com

This is just to make you aware that I have booked my HSRP vehicle registration plate on 8th Jan 2021 and got the appointment date of 6th March, 2021. Still I haven't got my HSRP affixed even after 40 days of the appointment date. I have called more than 10 times to the customer support team of "ROSMERTA TECHNOLOGIES LIMITED" but they don't have any specific reason for this delay, they always said to wait for next week. I also wrote some mails...
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Website:www.hsrp.com

I have not received fuel stickers for my car DL10CT4921 since my appt on 24th Nov and I have paid for same also.

There is no action on same as adv also to cancel order so I can book for home order but they have not cancelled for 2 months. Pls adv wat.to do....
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Sid63
Jun 24, 2021
This thread was updated on Jun 24, 2021
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Non delivery of sticker at residence

I had booked the delivery of a sticker for my car no. DL12CL4185 vide booking order no. STBMDL46301A08-FEE3. The sticker was supposed to be delivered on 18th January. However, the sticker has not been delivered to me till date.

I had also filed a grievance on your website. The ticket no. is DLBMH0003093. I also contacted the company on phone and I ws assured that the sticker would be delivered soon. However, no action has...
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I have booked my color coded sticker on 29th Dec 2020 Home affixation and i have registered lot of complaints against not received yet.

I have over 3 months now and there have made Hundred of calls to their customer care number but they are not trying to get it resolved.

So i will register complaint against Company in consumer court.

And who will responsible if Traffic police make a challan against...
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Sangeeta Lambah
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Number plate not affixed

Address:137, Udyog Vihar, Phase - I Gurgaon Gurgaon District Haryana India - 122016
Website:www.rosmertatech.com

I had booked HSRP for my vehicle number DL11CA4540 on 20 1021.08 for home affixation on 24.02.2021. Till date I have sent atleast 10 emails and called them atleast 20 times, and on each occasion they have rescheduled, first to 28th Feb, then 3rd March, then 7th March and now 12th March 2021. The validity of the slip issued by them is only up to 11th March 2021. Various complaint numbers DLBMH00027753, DLBMH00073460, Ticket #656233, Ticket...
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lalitkishore
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Non delivery of hsrp at home

I agree. I had booked home delivery for my hsrp to be delivered on 28.2.2021. Never delivered and now no further information. Kept on writing grievances. They decided to block me from writing on the ticket window because they closed it without settling my grievance and I reopened it. The people in their cell are so rude that she kept on using the word "any how" as if nothing matters to them....
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lalitkishore
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Non delivery of hsrp

I had booked home delivery for my hsrp to be delivered on 28.2.2021. Never delivered and now no further information. Kept on writing grievances. They decided to block me from writing on the ticket window because they closed it without settling my grievance and I reopened it. Not received my hsrp till date...
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Narendra Prasad53
from Delhi, Delhi
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Fixing of hsrp number plate & sticker on bike no dl7sbd7729

Address:e-144, gali no-5, pandav nagar DELHI-110091

Dear Sir,
My order no is BMDL8CEB152D-41C2-4B dated 23/12/2020. The work was to be done on 1st March but neither I got any message nor my work was done. The matter is pending since December 2020 and no action is being taken by.

Should I understand that you only collect money from customers and do not render them services.

You are requested to look into the matter and do the needful and advise me of a...
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A
ankushsood
from New Delhi, Delhi
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HSRP Bike Number not delivered for 2 month

My HSRP Number plate not delivered yet. My order date 27.12.2020 and appointment date is 10.01.2021. But the number plate not delivered and reschedule the appointment 24.02.2021....
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Varsha Hans
from New Delhi, Delhi
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Number plate not installed

Website:bookmyhsrp.com

Waiting since more than 1 month, no one has visited my address for number plate despite advance payment.
Complain No - ticket id - DLBMH00050620, DLBMH00018496...
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Dear Sir,

I have requested color coded sticker on 28-jan-2021 for my car and i have got the confirmation the sticker will be delivered to 02-Feb-2021. I have called customer care many times all the time they says you will get the sticker tomorrow i have called many times even emailed them also but still i have not received my orders this is the complete a case of harassment. They took the money, they take more than 1 month's...
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Such a unproffessional jcompany. I raised a request for the color sticker on 23 Dec and I was given the appoitment of 4 jan 2021. Today is 19 Feb, my slip validity has expired twice but no resolution. Whenever I call the customer care their are only 2 things that they say I.e. first is sorry AMD 2nd is give us 2 or 3 days it will get resolved. I spoke to their senior on 2 Feb and I was being assured that it will be done by 5 Feb but as usual...
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S
Sunny86sharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not deliver and false commitment

Dear Sir,

I have requested color coded sticker on 19-Dec-2020 for my car and i have got the confirmation the sticker will be delivered to 02-Feb-2021. I have called customer care many times all the time they says you will get the sticker tomorrow i have called many times even emailed them also but still i have not received my orders this is the complete a case of harassment. They took the money, they take two month's time...
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Sumit Singal Shanks
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HSRP sticker not delivered

Website:Bookmyhsrpdelhi

Shame on you by showing tri color on your logo and doing disgrace with your customers and adding convenience charge fee on receipt on which bases you ask for that money after all the inconvenience you had done for a month and still didn't delivered my car sticker for which I had paid you.
For 3gm sticker delivery charges 100 in Delhi itself?????
For 40rs I can easily delivery 100-200gm package all over India

Even...
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Puneetr
from Noida, Uttar Pradesh
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Non responsive

I had booked an appointment on 15th December for 27th December for 9 to 1 PM slot.

However, on 26th December I got a message that the appointment (on its own, without check or confirming with us) has been shifted to 2 to 6 PM slot.

As I had already scheduled some meeting during that time so we voluntarily after paying rescheduling fees of Rs. 295, I reschedule the appointment on 26th December for 30th January...
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ram dayal verma
from Delhi, Delhi
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Hsrp sticker

I Had BOOK FOR HSRP Sticker on month of December 18 and
i had got appointment 29 December for home Delivery but still not done yet
22/01/2021 and i just go for Reschedule then i found no data in this side And my Receipt validity is over so please help me out i had paid my money then i want refund or if possible earlier delivery
my vehicle no. DL8CAQ5130
my mailing Addr - [protected]@gmail.com
company...
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Appointment to fix number plates was booked for 29th dec 9-11 am. Mr Ujjwal called up at 3:30pm and confirmed that sir ab apka vehicle yahan nahi hai to mein kuch nahi kar sakta. He didn’t even agree to visit as per new time same day and even next day. After that he never visited. Since then has been no action on my emails from last 15 days, their Kusht se mer service contact number is not reachable and Mr Ujjwal Choudhary 91-[protected]...
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Deepakdev221
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted but transaction not done

Website:Bookmyhsrp.com

I applied at bookmyhsrp.com for plate and sticker.i paid by upi.payment deducted from my account but transaction not done so I have to apply again and second time transaction is completed.but I have to pay twice.please look into it and reimburse my payment into my account....
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AbhinavGirish1994
from Powai, Maharashtra
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Complaint regarding HSRP

I booked the number plate with sticker on 15 December 2020. The installation was scheduled for 22 December. They cancelled the schedule on 22nd stating that the RC was wrongly uploaded and the amount will be refunded in 6-8 working days. It's 6th January 2021 and I still have not received the refund. I have tried calling their customer care number but they have the same response. I have mailed them atleast 10 times but have not received a...
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Website:www.bookmyhsrp.com

Hi Team,

I would like to complain againts "https://www.bookmyhsrp.com/index.aspx" because I had number plate home delivery scheduled at 30/12/2020 but till now i.e 04/01/2021 I have not received it and after calling so many time to customer care and registering around 4 complains also I am forced to write a mail to you in a hope that I will get a solution.
Everytime I had been given false promisesand assurance by the...
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Hi,

I had applied for an HSRP plate back in the month of December 2020 and the appointment for the fitment of the same was on January 2, 2021 at home premises.

There has been no notification/update from the vendor.
I have neither received the plate nor any notification as to when the same will be delivered either.

My order number - BMDL[protected]FC3-45.

Reg No - DL9CP7890.br...
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R D Jain
from Delhi, Delhi
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No slot available for delivery of HSRP stickers

Website:bookmyhsrp.com

I have been trying to book HSRP colur stickers on company website since last 10 days but it is showing no timeslot available even in next 6 months. Surprisingly, if you book HSRP number plate, the slots are available. Company needs to explain why they are ready to provide number plates and not ready to give only stickers...
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VK Aggarwal
from Bengaluru, Karnataka
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not delivered hsrp car sticker as per the appointment

Address:Gurugram
Website:Rosmerta

Please refer to my numerous complaints about the non Delivery of the Car Sticker at the appointment time and also number of calls made to the customer service.

My car Registration number is
DL 8C AS 1809

My booking ID is
STBMDL148F8628-1AB1 dated 17 November 20.

Appointment time was 28 November 20 from 0900 to 1300 hrs.

My car is i20 Hyundai Petrol version.
br...
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Nitin155
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Deducted 2 times and denying for refunding extra payment

Hi Team,

Kindly note, the payment of INR 1007.42 has been deducted twice from my bank account due to system failure of Rosmerta.

Kindly check the both payments slip for your reference.

When I called to their customer care for refunding my extra payment they have deducted; the person denied to refund it. This is completely unethical because their system is collecting the money twice and they...
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jarun1964
from Delhi, Delhi
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Defective sticker for HSRP

Website:rosmertahsrp.com

I ordered HSRP and sticker for my vehicle with registration number UP14DZ1189. The sticker sent to me was defective and the letters on it were not visible. Even after multiple follow ups with them, no action has been taken till now. Worst experience with them. Please take strict action against the responsible authorities....
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rohansh 2002
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demanding Money

Address:Delhi

The Company Rosmerta Hsrp Ventures P Ltd have taken the tender of HSRP Affixation in private and Commercial Vehicle of Delhi Jurisdiction. I have commercial vehicle which was going to Burari VIU Unit for passing but in Burari officer's says that first of all you will deposit HSRP fee and affixed on your vehicle after that your vehicle will be pass. I am going to window for depositing fee of HSRP but the concern person asked me to bring...
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