Samsung / Fridge Complaints & Reviews

I purchased the above Samsung Fridge on 16th Feb. 2019 from a Samsung dealer in Adyar, Chennai for Rs. 37, 200. For the last few weeks, there is water dripping from the Freezer inside to the Fridge. After many phone calls and chatting in whatsapp with an AI (not human), a technician landed up on 23rd Oct. 2023. He mentioned that the Freezer cannot work and the fridge will need to be replaced. He also mentioned that some amount will be given...

Samsung — Regarding booking
A
[protected]@gmail.com
from Burhanpur, Madhya Pradesh
Apr 1, 2022
Mark as Resolved

I had placed an order on 22 March for a refrigerator with Samsung India website directly. Order delivery date was 27th March however still haven't received it. I have raised many complaint on call and chat for the delivery delay still haven't received the product. When I check...

I bought a Samsung refrigerator on May 25th and its not working any longer. Called customer care everyday and they said someone will reach me, but nobody has given me any information. the tech visits happened initially 3 times he came and said he needs to replace some or the other parts. However, nothing has been replaced yet. nobody tells me anything and I feel helpless and cheated. how can I get such a bad new refrigerator, its just 2 months...

Hello Sir / Madam,
I have a Samsung refrigerator model number RA20YVMS1/XTL. I have registered a complaint on 3 April to repair my refrigerator on WhatsApp number of Samsung company with complaint no.[protected].Company's service engineers came and change the parts but the fridge was not repaired. On 6th April a new complaint was filed by me again on the company's WhatsApp number with complaint no.[protected]. Again the company's service...

have bought a Samsung Refrigerator model RT33FAJFALX/TL/2013 (321 ltr ) frost free in apr 28 2013.

After 1 days the freez has stopped working and when I lodged the complaint the technician came and he cleared the its not working i think the freez not working. delername - harshita electronics

The complaint was registered on 29 apr 2013 and after continuous reminders daily 20 times, technician came on 2 may. and...

Dear Sir,

Few years back I purchased two machines of Samsung brand (a renowned international name) i.e. one refrigerator, Model No: SR45EMA and one 1.5 ton AC. Unfortunately both the items were not giving the satisfactory performance. Within a period of two years due to the bad service of refrigerator and faults beyond repair same was replaced by the company. Regarding AC same has been scraped by me because of the bad service...

This is regarding the complaint registered for non functioning of the fridge with complaint no [protected]
dated 14/06/11 since then the complaint has not been attended when contacted the costumer care there are giving no responce and saying that the there are informing the local service center for attending the complaint. I am getting the same replay when ever i call them as i have spoke to Mr RAJARAM, RUDRAKSH, Miss PADMA & the...

Dear Sir

This is bring in your kind attention that I have Samsung fridge which is not working. I have lodged the complaint the details are as following:

1. Type of commodity : Fridge
2. Brand :Samsung
3. Complaint Number : BP NO: [protected]
4. Duration of complaint ; approximate one month

Request you get me justice:

• Get my fridge repaired- my end...