Saudi Airlines Complaints & Reviews
Didnt let me in for being 5 minutes late
I’ll be going for Umrah I’ve booked my next train and everything for going to Madina. I came 15 minutes before the flight leaving but the person in the gate said the flight is over they didn’t let me in. My name wasn’t even announced by the airways. I wanted to take to them but they ignored me completely. I want to make this complaint because they avoided me. I want my ticket refunded
Gate D13 flight SV569
Gate D13 flight SV569
Helpful
Found this helpful?
Write a comment
Post your Comment
Application to wave ADM
| Address: 99 Motijheel, C/A |
Dear Sir,
In response to your kind consideration I am Md Jahirul Islam, manager of KSP Travels. IATA no:[protected]. Ticket no 065-[protected] and ADM document no : [protected] 3. This pax was Covid-19 positive. For this I refund the ticket without cancellation charge. I attached Covid-19 positive certificate for your kind consideration.
Please wave this issued ADM and give this money by ACM.
Thanking you
Md Jahirul Islam
Manager
KSP Travels
Mob: [protected]
In response to your kind consideration I am Md Jahirul Islam, manager of KSP Travels. IATA no:[protected]. Ticket no 065-[protected] and ADM document no : [protected] 3. This pax was Covid-19 positive. For this I refund the ticket without cancellation charge. I attached Covid-19 positive certificate for your kind consideration.
Please wave this issued ADM and give this money by ACM.
Thanking you
Md Jahirul Islam
Manager
KSP Travels
Mob: [protected]
Helpful
Found this helpful?
Write a comment
Post your Comment
stolen from luggage
| Address: Village pipleth post jajal . district tehri garhwal , |
I had travelled on 10 th dec from delhi to southafrica johansburg. Due to some visa issue i had deported to delhi on date 11th dec. But i didn't receive my laguage.. Airlines said that it will take time... We will send your laguage on your residential address... After long time.. Now i have received my laguage today 28 dec.. But most of item in laguage i found stoled. Its maximum worth approx 10 thousand...
Helpful
Found this helpful?
Write a comment
Post your Comment
no response for complaint
Submitted a complaint on 3rd Aug 2019, so far no update or response on this. Keep sending reminder to Customer Relation. We have visited PARIS VIA JEDDAH, but flight delayed in Bangalore, luggage delayed(5 days) in PARIS. So total trip has one bad, big impact in our business. We have submitted complete records to [protected]@SAUDIA, but no response. Our compliant registration number is [protected].
Please look into. A GENUINE CASE.
Please look into. A GENUINE CASE.
Helpful
Found this helpful?
Write a comment
Post your Comment
articles stolen from my bag
| Address: 193504 |
I was traveling from Jeddah to Delhi on 13th of December 2018 namely Majid yousuf. With me I had two bags in which there were articles worth RS. 30000. Baggage was delayed and the baggage was sent to my address through FedEx courier by the Saudi airlines, but all the articles in the bag has been stolen. Before going to court of law handover my articles.
View replies
Helpful
Found this helpful?
1 Comment
Post your Comment
saudi airlines stole my iphone
| Website: www.saudiairlines.biz |
I was at the Jeddah airport waiting for a Saudi flight to Rome on Nov. 10. My iPhone6s+ was stolen as well as my red eye glasses which were inside a fabric pouch/container. After engaging Find My Phone using my computer (from Rome) I found that my phone was moved somewhere OUTSIDE of the Jeddah airport. The Twitter person (who is so rude) said I had TO COME BACK TO JEDDAH to lost and found to pick up my iPhone. Don't these people have any idea that not everybody has a visa to enter Saudi Arabia because they think we are terrorists? Wow, how rich is that... to be thinking I'm a bad person when THEY are the thieves! Shame on you, I hope Allah will let you rot in hell because of the way you treated me and other American foreigners who transit through Jeddah. Never again through SA. You could have offered to ship this back to me COD with tracking, but your lack of caring about personal property that you stole is appalling! You need to hire people who can be professionals and take care of things like this.
View replies
Such types of complaints are not related to air carrir.
You need to submit the complaint to the local police of the airport.
The police ha sto issue the decsion not later than in 10 days.
You need to submit the complaint to the local police of the airport.
The police ha sto issue the decsion not later than in 10 days.
I lossed my BUGGAGE with all important things and very valuable products. I want to claim that or I want to get compensation for that. Even after 20 days they are not responding and there corresponding officers are treating in which they are not responsible for that. So I kindly request you to take action on that.
Helpful
Found this helpful?
2 Comments
Post your Comment
luggage not received
| Address: Lucknow, Uttar Pradesh, 226022 |
I travel with Saudi airlines 28_6_18 and airlines not give my luggage till now 7_7_18 after 9 days airlines did not give me correct information about my luggagensbsh bsjsh hdhshs dhdhs nshs nshs nshs nshs hdhshs jshs hdhshs shsjsjsjshdhdhddhdjsnxjxnjs hsbshdhdjsjsbdhd hsbshdhdjsjsbdhd nsjssjs hdhshs shsjsjsjshdhdhddhdjsnxjxnjs jdjsshdhdj hsbshdhdjsjsbdhd
Helpful
Found this helpful?
Write a comment
Post your Comment
missing luggage
| Address: 132114 |
I traveled to jeddha on june.my return flight was on 25th of June. When I landed in Delhi I lost my luggege I complaint there on enquiry they told me that my luggage is still in jeddha and will contact u when it will come. Now the are not responding to my call. i[censored] hall me I will b very thankfull to you. My contact details are.
Abdul Karim
[protected]
India
Abdul Karim
[protected]
India
Helpful
Found this helpful?
Write a comment
Post your Comment
Lost luggage
| Address: 47 |
Dear sir
My self and my family traveled from jeddah to bengaluru by saudi airlines flight number sv 896 on 30/06/2017. Unfortunately we lost one piece of luggage which was consisting of our cloths and daily use items. Please look into this matter and consider this as an emergency. We have lodged a complaint in bengalore airport bearing no svan 303661 in the name of shahina begum
Please look into this matter.
Yours thankfully
Shahina begum
My self and my family traveled from jeddah to bengaluru by saudi airlines flight number sv 896 on 30/06/2017. Unfortunately we lost one piece of luggage which was consisting of our cloths and daily use items. Please look into this matter and consider this as an emergency. We have lodged a complaint in bengalore airport bearing no svan 303661 in the name of shahina begum
Please look into this matter.
Yours thankfully
Shahina begum
View replies
Staff treats all passengers as laborers travelling for free.
Saudi Airlines ticketing staff and Airport staff need to be trained how to give respect to fellow passengers
Worst airline with worst staff
Saudi Airlines ticketing staff and Airport staff need to be trained how to give respect to fellow passengers
Worst airline with worst staff
Helpful
Found this helpful?
1 Comment
Post your Comment
| Address: Hyderabad, Andhra Pradesh |
Thank you for contacting saudi arabian airlines,
Your request under process,
Customer relation baggage.
(Your case will be finalized within 18 days)
Claim number: hyd14245
Detail information of
Laggage
File:
Hydsv14245/08jul14/0431gms
Name:
Fathima/anees
Title:
Mrs/af
Flight:br...
Your request under process,
Customer relation baggage.
(Your case will be finalized within 18 days)
Claim number: hyd14245
Detail information of
Laggage
File:
Hydsv14245/08jul14/0431gms
Name:
Fathima/anees
Title:
Mrs/af
Flight:br...
Helpful
Found this helpful?
Resolved
Resolved
delay in sending the missing bag from Jeddah to Delhi
| Address: Moradabad, Uttar Pradesh |
I had traveled on the flight SV 760 from Jeddah to Delhi on 4 Jan,13. I had three bags out of which i received two at Delhi airport and one bag got lost due to negligence by the airlines staff.My luggage tag number is SV388709.
On 6 feb,13 i got a call from Mumbai airport (ph no[protected] to reconfirm that my bag has been identified at Jeddah airport and will be sent to Delhi within three days. but i have not been able to get it till date.
Details are given as follows-
Case file number- 16302
Name - Anwar Naim
Ticket- 065-[protected]
Company of the bag- Shihon
Color- Yellowish Cream
You are requested to take the matter seriously and send my bag to Delhi as soon as possible
Regards
Anwar Naim
+91 [protected]
+91 [protected]
+91 [protected]
On 6 feb,13 i got a call from Mumbai airport (ph no[protected] to reconfirm that my bag has been identified at Jeddah airport and will be sent to Delhi within three days. but i have not been able to get it till date.
Details are given as follows-
Case file number- 16302
Name - Anwar Naim
Ticket- 065-[protected]
Company of the bag- Shihon
Color- Yellowish Cream
You are requested to take the matter seriously and send my bag to Delhi as soon as possible
Regards
Anwar Naim
+91 [protected]
+91 [protected]
+91 [protected]
Aug 13, 2020
Complaint marked as Resolved Helpful
Found this helpful?
Write a comment
Post your Comment
Resolved
Resolved
inappropriate behavior
| Address: Andhra Pradesh |
The office of saudi airlines' situated at saifabad is making fuss out of small issues.customers had to wait for more than 2 hours for a single work of 5 mins.there are 4-5 counters together but only 2 of them are operating,making customers waiting in the queue for longer time.and the worst fact is that the remaining staff is sipping coffee,having snacks,enjoying
backstage instead of serving customers.
And the most importantly the receptionist(lady) reacts as if we are her servants or beggers.Her attitude is really not acceptable,we have to bow infront of their inappropriate activities because we donot have any alternate option and because of this THEY ARE TAKING US FOR GRANTED.
I request the authorities to please replace the staff as they are cheating the company and customers as well.
Thanks
Saif Majid
[protected]
16-2-44/9
Akberbagh
Malakpet 500036
Hyderabad.
backstage instead of serving customers.
And the most importantly the receptionist(lady) reacts as if we are her servants or beggers.Her attitude is really not acceptable,we have to bow infront of their inappropriate activities because we donot have any alternate option and because of this THEY ARE TAKING US FOR GRANTED.
I request the authorities to please replace the staff as they are cheating the company and customers as well.
Thanks
Saif Majid
[protected]
16-2-44/9
Akberbagh
Malakpet 500036
Hyderabad.
Aug 13, 2020
Complaint marked as Resolved View replies
saudi airlines — lost of my baggages
MY COVER NO. GJF[protected]MY PASSPORT NO. IS E4762581
SIR I AM WRITE ON THAT TIME WHEN I AM COMING THIS FLIGHT ON AHEMDABAD AIRPORT BUT AFTER ONE WEEK YOUR IMMIGARTION DEPT. NOT GIVE ANY PHONE / ANY COMMUNICTAION WITH ME
SIR MY 5 (FIVE) BAGGAGE TOTALS AND I AM REC IVIED ONLY 3 (THREE)BAGGAGE ON AHMADABAD AIRPORT SO PL. SEND MY ANOTHER 2 (TWO) BAGGAGE MY LOST
AND ALSO RETURN TO INDIA BY FLIGHT NO SV -5124 WHEN I PASS IMMIGRATION AREA OF MADINA AIRPORT I PUT MY MOBILE ( 1) NOKIA N 70 ON TRAY OF IMMIGRATION OFFICE BUT I AM BY MISTAKE NOT TAKE AND GO TO FLIGHT DIRECTLY SIT BUS WHEN I AM SHOW MY POCKET THEN I AM NOT FOUND MY MOBILE. FLIGHT IS TAKE OFF
SO I AM REQUEST FOUND YOUR IMMIGRATION DEPT. AND SEND MY MOBILE AND MY BAGGAGE ON AHMADABAD AIRPORT AND INFORMATION BY ME BY POST. AND I RECEIVE IT.
I AM HOPE THAT YOUR REPLAY
THANKING YOU
JAHANGIR A. PATHAN
off.add
jahangir a. pathan
c/o. sana infosystems, opp. nurani masjid, ved darwaja, hodi bunglow, surat - 395003 - gujarat - india
mobi +91 [protected]
Helpful
Found this helpful?
1 Comment
Post your Comment
Saudi Airlines Recent Comments
- stolen from luggage
I had travelled on 10 th dec from delhi to...
1 - saudi airlines stole my iphone
I was at the Jeddah airport waiting for a...2 - articles stolen from my bag
I was traveling from Jeddah to Delhi on 13th...1 - Lost luggage
Dear sir My self and my family traveled...1 - inappropriate behavior
The office of saudi airlines' situated at...1
- boarding pass with SA flight number -+ time
- SA bag tag
- SA e-ticket
- date and airport where you had not receved the registered luggage
- a receipt after delivery, which was issude by agent of SA air carrier
are not attached .
Time limit for damaged lugguge 7 or 21 days, folwing the flight, depending upon country.
The claims on the registered luggage, which was not receved in good condition,
have to be submitted not later than 1 or 2 years to the court in India or in KSA,
if the air carrier has not returned the luaggage in full condition in 21 days.
The limit of the air carrier responsibility depends upon the law, e-ticket, bag tag.
The expected expences for legal assitance can be:
- government fees [ from 4000 rupees or ~150 SAR ]
- legal fees for assistance of a lawyer or of legal professional [from 5000 rupees, if in India, 250 SAR in KSA]
The court shall award the proved losses and moral compensation by the final decsion.
I am not associated with the above air carrier / government.
Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@