Saudi Airlines
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COMPLAINTS

Saudi Airlines Complaints & Reviews

I’ll be going for Umrah I’ve booked my next train and everything for going to Madina. I came 15 minutes before the flight leaving but the person in the gate said the flight is over they didn’t let me in. My name wasn’t even announced by the airways. I wanted to take to them but they ignored me completely. I want to make this complaint because they avoided me. I want my ticket refunded
Gate D13 flight SV569...
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K
Kalam381
Aug 24, 2023
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Application to wave ADM

Address:99 Motijheel, C/A

Dear Sir,
In response to your kind consideration I am Md Jahirul Islam, manager of KSP Travels. IATA no:[protected]. Ticket no 065-[protected] and ADM document no : [protected] 3. This pax was Covid-19 positive. For this I refund the ticket without cancellation charge. I attached Covid-19 positive certificate for your kind consideration.
Please wave this issued ADM and give this money by ACM.
Thanking you
Md Jahirul...
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S
Sanju Topwal
from Agra, Uttar Pradesh
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stolen from luggage

Address:Village pipleth post jajal . district tehri garhwal ,

I had travelled on 10 th dec from delhi to southafrica johansburg. Due to some visa issue i had deported to delhi on date 11th dec. But i didn't receive my laguage.. Airlines said that it will take time... We will send your laguage on your residential address... After long time.. Now i have received my laguage today 28 dec.. But most of item in laguage i found stoled. Its maximum worth approx 10 thousand......
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V
veluastraa
from Coimbatore, Tamil Nadu
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no response for complaint

Submitted a complaint on 3rd Aug 2019, so far no update or response on this. Keep sending reminder to Customer Relation. We have visited PARIS VIA JEDDAH, but flight delayed in Bangalore, luggage delayed(5 days) in PARIS. So total trip has one bad, big impact in our business. We have submitted complete records to [protected]@SAUDIA, but no response. Our compliant registration number is [protected].

Please look into. A GENUINE CASE....
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M
Majidwajid
from Srinagar, Jammu and Kashmir
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articles stolen from my bag

Address:193504

I was traveling from Jeddah to Delhi on 13th of December 2018 namely Majid yousuf. With me I had two bags in which there were articles worth RS. 30000. Baggage was delayed and the baggage was sent to my address through FedEx courier by the Saudi airlines, but all the articles in the bag has been stolen. Before going to court of law handover my articles....
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L
LA MAS HERMOSA ROSA
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saudi airlines stole my iphone

Website:www.saudiairlines.biz

I was at the Jeddah airport waiting for a Saudi flight to Rome on Nov. 10. My iPhone6s+ was stolen as well as my red eye glasses which were inside a fabric pouch/container. After engaging Find My Phone using my computer (from Rome) I found that my phone was moved somewhere OUTSIDE of the Jeddah airport. The Twitter person (who is so rude) said I had TO COME BACK TO JEDDAH to lost and found to pick up my iPhone. Don't these people have any...
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M
Mohd Arif Qurishi
from Allahabad, Uttar Pradesh
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luggage not received

Address:Lucknow, Uttar Pradesh, 226022

I travel with Saudi airlines 28_6_18 and airlines not give my luggage till now 7_7_18 after 9 days airlines did not give me correct information about my luggagensbsh bsjsh hdhshs dhdhs nshs nshs nshs nshs hdhshs jshs hdhshs shsjsjsjshdhdhddhdjsnxjxnjs hsbshdhdjsjsbdhd hsbshdhdjsjsbdhd nsjssjs hdhshs shsjsjsjshdhdhddhdjsnxjxnjs jdjsshdhdj hsbshdhdjsjsbdhd...
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S
sadil
from Basti, Uttar Pradesh
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missing luggage

Address:132114

I traveled to jeddha on june.my return flight was on 25th of June. When I landed in Delhi I lost my luggege I complaint there on enquiry they told me that my luggage is still in jeddha and will contact u when it will come. Now the are not responding to my call. i[censored] hall me I will b very thankfull to you. My contact details are.
Abdul Karim
[protected]
India...
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Y
Yusuf Burhan Baig Bëedìwálá
from Bengaluru, Karnataka
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Lost luggage

Address:47

Dear sir
My self and my family traveled from jeddah to bengaluru by saudi airlines flight number sv 896 on 30/06/2017. Unfortunately we lost one piece of luggage which was consisting of our cloths and daily use items. Please look into this matter and consider this as an emergency. We have lodged a complaint in bengalore airport bearing no svan 303661 in the name of shahina begum

Please look into this matter.
Yours...
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G
gulshanefareed
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost baggage

Address:Hyderabad, Andhra Pradesh

Thank you for contacting saudi arabian airlines,
Your request under process,
Customer relation baggage.
(Your case will be finalized within 18 days)

Claim number: hyd14245


Detail information of
Laggage


File:
Hydsv14245/08jul14/0431gms

Name:
Fathima/anees

Title:
Mrs/af

Flight:br...
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A
Anwar naim
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in sending the missing bag from Jeddah to Delhi

Address:Moradabad, Uttar Pradesh

I had traveled on the flight SV 760 from Jeddah to Delhi on 4 Jan,13. I had three bags out of which i received two at Delhi airport and one bag got lost due to negligence by the airlines staff.My luggage tag number is SV388709.
On 6 feb,13 i got a call from Mumbai airport (ph no[protected] to reconfirm that my bag has been identified at Jeddah airport and will be sent to Delhi within three days. but i have not been able to get it...
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O
osmanfasi
from Boisar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inappropriate behavior

Address:Andhra Pradesh

The office of saudi airlines' situated at saifabad is making fuss out of small issues.customers had to wait for more than 2 hours for a single work of 5 mins.there are 4-5 counters together but only 2 of them are operating,making customers waiting in the queue for longer time.and the worst fact is that the remaining staff is sipping coffee,having snacks,enjoying
backstage instead of serving customers.
And the most importantly...
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