Saudi Arabian Airlines Complaints & Reviews

After 2hours of boarding, we got told that the aeroplane developed some technical issues and were told to go back to airport.
We had to collect our luggage and got tickets for the next available flight which was 48 hours later.
We were provided with a single room for 3 adults.
The whole experience left us stressed and exhausted. The hotel experience contributed alot more stress and anxiety.
We lost 2 days salary...

We were supposed to fly out from Islamabad to Jeddah and then to Manchester on 4th November 2023.
After 2 hours of boarding, we were told that the aeroplane had developed some technical issues and were told to collect our baggage and go to hotel.
We were issued with another ticket which was after 2 days.
The whole experience left us stressed and exhausted, the hotel provided contributed further stress and anxiety by providing...

4 family tickets on Jun, 2020 with the below information have been cancelled by the Saudi airlines due to covid19 measures and KSA travel restrictions.

I submitted a refund request in Sep2020 through the online refund process and the 4tickets got rejected, went t the sales office and they submitted another request but still not refunded.

call center sometime inform me to update the IBAN and second time told me...

I had travelled from germany to kochi over medina and then jeddah. My luggage didn't arrive in jeddah as the people told me in kochi on th 14th april 2019. I am here for the wedding of my cousin and all my stuff for the wedding is in my luggage. So please if you see any lost black luggage, please contact saudi arabian airlines. My flight number was sv784 from jeddah to kochi. And from germany to jeddah over medina sv 168. The tag on my baggage...

Sir, i lost my bag at allama iqbal international airport lahore. When i return from jeddah to lahore at 23.03.2019. My client number is jk1518831. The description of my bag is that milk bar almaraia (Rs.1480), 20 shampoo botles (Rs.7400), mobile samsung j7 (Rs.25900), mobile samsung j6 (Rs.29000), 06 box of chicken stock (Rs.6660), baby cloths (Rs.11100), tine packs (Rs.1132), tang box (Rs.1110), bag (Rs.3000), total cost / amount of bag...

Hi i travel on 3rd of jan 2019 from jeddah to dubai through sv 594 along with my wife and two 8months old infants. It was really bad experience at jeddah airport. When i see checkin is open i came in the queue for check in counter which are i believe counter # 15 to 27 and queue was very long but i along with my family wait in the queue and when we reach next to check in counter supervisor there start yelling for cairo flights and they stop...

I am complaining from Eisa Eldosry Saudi Arabia supervisor in King Fahd international airport today .as a results of delay flight 339 more than 10 hours he was aggressive towards me and his behavior was very bad when I asked about my rights in such case.i refused to give my passport to one of his subordinate cause he carried more than 100 passport and I afraid to loose mine.
Please take corrective action agains this supervisor cause...

We had a flight from riyadh to manila on the 7th september 2018. After the take off our entertainment screens did not work. After restarting it 3 times, the staff came to us and said sorry they cannot do anything and they cannot move us as the flight was full. Fine, a 9 hour flight with a 4y old with no entertainment and not even an apology. When it came to the meal before we reach manila, choice between fish or chicken were on the menu....

Dear sir/ madam,

My ticket dammam to new delhi on 12th april 2018 get cancelled by the airlines and issued a ticket for next day. They told me that we will provide you a taxi fare from dammam to jubail and return by showing the invoice at next morning. But when i reached airport next morning 13april 2018 they told me we done have petty cast to give you the money and the station master told me to submit a online complaint on...

Tis is to complain regarding the bad behavior of the saudi airlines staff with as
We make the registration of our tickets 065 [protected] and 065 [protected] then when we went to the boarding it took time due to the long queue by consequence we reached just before 21:00, but we found that the gate already closed
We didn’t receive an official call from the airlines to ask where we were or if we can reach or not. Even we reached...

We were on SV 860 riyadh-manila flight 1st the aircon is not functioning properly and when we reach manila we are surprised tagta re baggages did not come out from the conveyor, a ground staff of Saudia Airlines approach us and told us that our baggage were not loaded in theplain, 1st he told us that we can claim it tomorrw since ther eis a 1:00 pm plane second we found out that it will be hiven to us the day after tommorow then finally they...

Hi

I flew from Jeddah to Amman on the 28th of June 2017 at 20:05 on Saudia Airlines. When I reached Amman my one piece of luggage was missing. We had checked in 14 pieces of luggage but only picked up at 13 items at the airport as 1 bag was missing. They refused to open a claim at Amman airport. They said if I opened a claim in Amman, I would have to pick up my luggage from Amman airport which did not make sense. From Amman...

Lost bagages in saudi airlines and my some amount has been approved but still i didn't get my payment.
I had courier all documents to official finance office mumbai.
After loosing my flights due to arline's staff mistakes and even in the next flight i purchased again but i did not get my baggages and airlines provide it after few weeks but lost many things.

Then saudi airlines promise me to. Provide some amount...

My father started his travel from Delhi, India ( DEL) to Jeddah airport on 04/22/2017 by Saudi Arabia airlines. He reached at Jeddah airport at 04/23/2015 by 1:00am . He was waiting for his luggage but he did not find his luggage .No airport authority looks positive for help . He did not take any additional cloths in the carry on .He is worried about his stuff. His phone number is +[protected]. Please help him ....

I bought air line ticket from CheapOair on April 09-2014 booking number 21002125/Dep-Cairo airport on[protected] to Washington Dulles DC USA when i went to Cairo airport the Saudi agent refused to board and denied to give me any reason.and i had my valid passport and green card.then i missed my flight after that i have to buy another ticket so i can go back to USA in the same day.after i arrived try to get my refund they refused also...

Dear all.
I would be very happy, if you please update me about my lost baggage, since till date no positive reply after following up almost every day with your Mumbai office.
For your ready reference my claim # is Mumbai MUMSV 20925.
I would again just brief you shortly about my journey from Baghdad to Mumbai via Jeddah which will help you to locate my bag (Red & Black Colour).
On 08 December...

My booking no. ZRKMS4

I Have currently gone through a major accident in which i broke my leg completely.
I cannot walk for another 4 months due to which i cannot take the flight.
I was speaking to their offices in mumbai and they were very rude to me.
Mr. deepak especially. He is very unconsiderable. He even yelled at me and hung up on me.
He says my ticket if i try to reshedulde it for June it...

I had travelled from Chennai to Jeddah on Saudi Airlines flight SV 0769 on 09.11.2009. After landing at Jeddah Airport i could not find my bag. I went to the saudi airlines office lodged a complaint and my complaint File number is JED SV48499. They had given three numbers for enquiry but nobody picks up the call and nobody reponds. I went to the airport to enquire about the luggage they said it has been sent to the Saudi Airliness Headoffice....

Dear Sir,

Below are my series of mail to saudi arabian customer relations but did not get any reply yet. They didnt even acknowledged my mail. attached is my ticket. please help me in getting my luggage.

Have a nice day,
Saurabh,
[protected]






SAURABH DIGHE <dighe.[protected]@googlemail.com> Thu, Jul 16, 2009 at 8:12 AM
To: [protected]@saudiairlines.com.sa...

While Travelling from Jeddah to Lucknow, India, in BUSINESS Class flight number SV 878 on 17th June 2009, my baggage was lost. The baggage has not been traced despite repeated followups and complaints. This shows the pathetic customer care and attitude of the carrier. It was a Delsey baggage....