Sbi Cards And Payment Services Limited
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Sbi Cards And Payment Services Limited Complaints & Reviews

R
RohitKamboj
from Fatehabad, Haryana
Sep 8, 2021
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Refund initiated by Flipkart but not received in SBI Credit card

I have ordered C 20 from Flipkart for Rs 6499 as on 19th Aug from SBI credit card ending with 3477. However the order was cancelled by Flipkart and issue the refund with reference no.[protected]. But the amount did not reflecting in my credit card till now. You are requested to please help me in Getty refund....
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T
Thirumaal
from Chennai, Tamil Nadu
Sep 1, 2021
Sep 1, 2021
This thread was updated on Sep 1, 2021
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Poor customer service @ Customer service head desk executive

Address:Unit 401 & 402,4th Floor,Aggarwal Millennium Tower E 1,2,3, Netaji Subhash Place, Wazirpur New Delhi DL 110034
Website:www.sbicard.com

How is SBI’s credit card customer service? Is it good? If you are an SBI credit card holder, can you give your views on if it is a good service provider?
I am really frustrated with the sbi Customer service at the escalation desk. One agent named kiruthika Gupta from customer service head desk is really worst. I had bad experience on escalation service call. They say they escalate the case to the higher level, but at the Escalation...
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Sailajananda Jana
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Statement Related Issues/Statement Calculation/Clarification

Address:SBI Cards & Payment Services Ltd. DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon -122002(Haryana) India.
Website:www.sbicard.com

I would like to bring your attention after not getting any response on the issue as stated below from sbi card since last two months.

I bought a bike on 30.01.2020 online through paytm and selected sbi credit card emi option by making payment of rs.38738.00 however the merchant unable to deliver the bike due to some unavoidable reason and they cancelled the order to refund full amount of rs.38738.00 to sbi card. The amount...
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