SBI Freedom Rewardz Complaints & Reviews

Sir
1) just now i had spoken with Mr Prasad, in customer care cell.He is talking with a very low voice and could not hear properly.After informing the same to him, then he will talk loudly for few words and again with low voice. I think he is conserving the energy in talking with customers. Pl.correct him and do the needful.
2) My main problem is my mobile number was not updated in sbirewardz profile. I have changed at the branch around 3 months back and given kyc documents at branch around 2 months back.After 21days checked with rewardz customer service, they told not updated and asked me wait for few days.Again telephoned today and got the reply as wait few days.pl.help me in updating my mobile number in rewardz profile.
Regards v Visalakshi [protected]

I have ordered a blue tooth speaker through online by using SBI redeemed points 4484 value of Rs.1121 on 30.06.2019. But the merchant not send material to me.So I kindly consider my complaint and recredit my redeemed points to my account.

Dear Sir
I have given order on sbi Rewardz point portal Syska Wireless Bluetooth Earphone with Mic Model H15. They send us chinese earphone defective peace on 2nd July 2020. After three times calling they didn't have given satisfactory reply. I am afraid and disappointed to know they had cheated with me .
Please find attached product snapshot which I have received
I have purchased Syska wireless Bluetooth Ear phone on dated 25/6/20 and received on dated 2nd July .I have received local Chinese brand and defective peace Bluetooth microphone does not work . I am afraid and feel cheating . Sbi is most valuable and responsible bank please help needful.

Thanks
Anand Kumar
[protected]

I redeemed my rewards point for recharging my dish TV, points are deducted after giving the OTP which was send to my registered mobile number, but a flash message was seen in my device screen that your transaction is not confirmed. Where is going my points? If it was not confirmed then points should be returned to my account. So it's my cordial request please do needful as soon as possible, because 5 days over. It was not showed in transaction history also.
My details are as follows:
Name: Aroopjyoti Borah
Recharge Mobile Number/subscriber id: [protected]
Reference Number:Not getting.
Operator:Dish T. V.
State:Assam
Date:22/02/2020
Denomination:257
Points Used:1028

Hello anil parekh,
Thank you for choosing sbi rewardz. Your transaction reference number is cabj/fr/24522792.

Your order and other details are as follows.

Order id: 1435728
Product details
Product description: studds chrome
Quantity: 1
Shipping address: b304 taruvar opp times square 150'ring road, rajkot, gujarat, pin-360006
Payment info
Total amount: rs. 1145.00
Paid by points: rs. 0.00
Equivalent points: 0.00
Paid by card: rs. 1145.00
Customer contact info
Email address: [protected]@yahoo.co.in
Mobile: [protected]

I recharged my airtel number using sbi debit card through sbi rewardz app on 4october 2019 around 5pm... Money got deducted from my account but haven't received any recharge in my mobile.. I tried to contact the customer service number but neither they replied my mail nor could reach through call... Feels like being cheated... Do have a look in this matter...

Hi i am holding account no [protected] in state bank of india i am unable to register in my rewards account its stating my contact details are not updated i contacted my bank i was told its updated and upon my complaint to sbi cms i was indicated to mail you up so please see in my case and reply
I have sent this email but the email address given to me turned out to be incorrect
Upon sending email i was give a status
The response from the remote server was:
554 5.7.1 :

M. Venugopal-sbi a/c number-[protected]. Unable to register to sbi rewardz, as the phone number-[protected] is not updated to rmn of bank. So otp while registering is going to old number. On complaining it is suggested by rewardz team to submit kyc again to home branch. Very sorry state of affairs. Uptodating the details of customers is their responsibility. Pl do the needful.

I redeemed 2028 points on 17.12.2018 for purchase of a copper mug from my SBI REWARDZ POINT which I earned through my SBI account.But till date I have not received the same. My account has been debited with 2028 point. They are not responding over phone. I lodged a complaint to them on 18.01.2019 which till remain unattended. SBI REWARDZ.COM is silent regarding the matter.

My SBI Freedom Rewardz ID:[protected] Just I forgot my password and frequently I am giving requests to reset my PW by giving required details successfully on line, but I am not getting reset link message to my eMail in box and followings are my details Name: R Ramakrishna User ID:[protected] Cell No:[protected] Hence, I request you to make me possible to redeem my accumulated free points.

Date : 22-Apr[protected]Apr-2014)

Transition ID : POS PRCH
POS[protected] Loylty Rewardz_SBIePay SBIPG

Amount : Rs. 844.86

Dear Sir,
I have booked one item #RICC_4396 (praylady cookware set 3 ply 7pcs). I
have paid the required balance freedom points using my debit card.
Transition details from bank a/c statement is given above.
The price of the item Rs. 1799.73 (equivalent freedom points 7198.92),
my freedom points 3219.58, the rest balance freedom points 3379.34
(equivalent price 844.835) which i paid using my SBI debit card XXXX
XXXX XXXX 4422.Till date neither I have received my item nor got my money back. I have
enquired many times through their call centers as well as emails.

my id no is [protected]...i recharged my mobile through sbi redeem points. i did a recharge of 50 which account 200 points.earlier i had 421 points...so it should be 221 point nw..however it is showing 21 point only...i didn't recharge twice.....but in the redeem history it is shoing twice....i got one mail from the company that recharge is successful.


kindly look in to the matter.

hi,

sir my id# [protected] , on[protected] i have redeemed my sbi rewards points under merchandize items(wooden key chain),
my booking id is 33147,
i have not yet received the above item from sbifreedomrewarz so far,
on the other hand they are showing it delivered.

mir ahmed ali
[protected]@lycos.com