SBM TVS
1.7
Submit a Complaint
6
COMPLAINTS

SBM TVS Complaints & Reviews

D
Deepamohanbabu
from Chennai, Tamil Nadu
May 18, 2023
Report
Copy

Poor service

I have been a SBM TVS perambur
customer for the past 15 years still continue to be because of
your previous service. But for the past one and a half years I'm extremely dissatisfied with your AMC service. No proper response, poor feedback, false promises. Very delayed service and lethargic attitude. I escalate this to your concern. Kindly do needful...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
saran Shankar
May 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Under Insurance claim - TN01BM2584 (Vehicle status) - Delivery delay

Mail follow up refer below,

I would like to know what is happening with my bike as it is not yet delivered . First i need a breakup of my insurance claim but there is no response from the surveyor or the showroom. To brief on the issue i met with an accident on 17-Mar-2022 and I’ve raised a claim. The showroom said that it will take a month for the bike delivery. I asked the showroom for an alternative bike as i need it...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sakthi2103
from Chennai, Tamil Nadu
Feb 2, 2022
Report
Copy

Bike not delivered

I booked tvs apache rtr 160 4v special edition 2022 in sbm motors moolakadai on 26-jan-22 and paid full cash
still no response from sales manager or show room
they are not giving proper time for delivery delaying in delivery...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anthonym
from Chennai, Tamil Nadu
Jan 4, 2022
Report
Copy

Service Issue

Address:88A, Grand Northern Trunk Rd, Moolakadai, Kodungaiyur, Chennai, Tamil Nadu 600110

Hi,

This is a complaint regarding a new ntorque which was purchased a year ago. The battery has been having an issue and within my service period itself the battery has worn out and I had to purchase a new battery. Now again after my service. The battery is dead and the bike is at the service station for the last 8 days. On the first time when I had to pay for the battery, It took them 1 day to have the replacement given,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mechazhar
from Allahabad, Uttar Pradesh
Report
Copy

Delay in delivery after service

Address:Chennai, Tamil Nadu

We had given our TVS Scooty streek for general paid service to the nearby TVS bikes dealer SBM in peravallur, chennai-82.This time as we dont have anyone in our house to take it directly & give for service, we opted for pickup & drop service option from them.The scooter is in good condition & theres no any complaint so its just a general service with new oil adding & a waterwash.Its been almost a week past we had given for service & followingup...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Shalome Oliver
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper service rendered

Address:Chennai, Tamil Nadu

It's been 8 months since the took wheeler has been taken from this showroom but SBM TVS branch in Perambur has so far not rendered a proper service for the two wheeler. Even after the service, the the problem continues. They inform that they will call and intimate about the delivery or the status of the vehicle but never a call as such has come so far in these 8 months. The service men are so lethargic that they are not mindful of delivering...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

SBM TVS Recent Comments