Shri Mata Vaishno Devi Shrine Board Complaints & Reviews

No basic amenities are provided by the shrine board.i travelled on 15 april 2022 with my family.no water in any of the toilets, no cleanliness at the toilets at all, very rudely behaviour of a person who is at the counter of electric van tickets at the bhawan.very bad experience with over all environment maintained by the management.

I had booked a ticket for 5 people worth RS 18000 for 4th March from the shrine board's official website. But due to some personal problems I had to cancel the booking for which I logged into the official website but could not see the option to cancel the tickets.i tried that for multiple days but that option was not there.then I dropped them a mail on 14th Feb but couldn't get the response after 3 days also.hence i decided to call on customer care for cancellation. After many tries somebody picked up the call and informed about the portal issues it's not available. Later after few more day I tried to call them but couldn't reach. And now they are saying that it has to be cancelled from portal and 48 hours before the travel. Was it my fault?

Now they are not responding on mails and even on calls they are either giving the same reasons or disconnecting the calls. Please help.

PNR (PNR-MVDH3716865)

Helicopter booking cancelled due to bad weather but refund not received Yet

PNR Number : MVDH3667461
Sector : Katra-Sanihichhat-Katra(Global
Booking Date : 03-Nov-2021
Travel Date : 14-Dec-2021
Journey Time : 14:40
Passengers : 3 nos

Total amount paid INR 5, 400/-

Helicopter booking cancelled due to bad weather but refund not received till date.

PNR Number - MVDH3667461
Sector - Katra-Sanihichhat-Katra(Global Vectra)
Booking Date : 03-Nov-2021
Travel Date : 14-Dec-2021
Journey Time : 14:40
Passengers - 3 nos.

Total Amount paid : 5, 400

I had booked helicopter ticket for 4 persons,which was cancelled due to weather/technical reasons. Date of journey:18th august,2013 PNR:MVDH530824 Booking done by:ICICI credit card date of cancellation:18th august,2013 The amount has not been refunded yet and they are not replying to any of my mails.