Shyplite
1
Submit a Complaint
28
COMPLAINTS

Shyplite Complaints & Reviews

S
sunnytheceo
Aug 11, 2023
Report
Copy

Address: Simba Logistics Private Limited 601, Emaar Capital Tower 1 MG Road, Gurugram Haryana - 122002
Website: www.shyplite.com

Shyplite is courier aggregator we have shipped many shipments using their services.
One of our shipment was lost and they have marked as package lost and raised a credit note for Rs 2, 615.
This was happened on may 2022. They have said they will credit this with in a month.
But latter they have merged with shiprocket.
Since then every time we email they used to reply our team is working and you will get credited by the end of the month.
they are not refunding money in our bank account.
Its been more than year and now they are not even responding to our emails.
Why should we loose our money when they eared with merging.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Y
    yogeshgemini1
    from jaipur, Rajasthan
    Apr 7, 2023
    Report
    Copy

    Address: Simba Logistics Private Limited 601, Emaar Capital Tower 1 MG Road, Gurugram Haryana - 122002 PAN: AADCJ0682P
    Website: shyplite.com

    Hi team shyplite is courier aggregator we have shipped 1000s of parcel from them
    we have some lost parcel credit which they credited
    but theyir business is shut down
    they are not refunding money in our bank account -₹5, 666.03
    we have been mailing them from movember and every time they just say it will be credited in month end 6 months has been passed still their attitude is same
    they gave final date as last of this financial year that month also passed and they are still not refunding we are feeling scammed
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      carbine enterprises
      Mar 4, 2023
      Report
      Copy

      Address: Haryana
      Website: Shyplite.com

      Since june 2022 we have sent about more than 50+mails but my wallet balance is not refunded to my bank account till march 2023

      please take action against this...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        vidya111
        Jan 24, 2023
        Report
        Copy

        Shyplite -courier service, based in Haryana.

        shyplite failed to settle our cod amount of 37333 Rs. The suddenly closed operations from JULY 2022 END.

        They kept promising over mail and calls that the COD amount due will be settled soon, but nothing happened.

        I am attaching their mails.

        Kindly help us get our money back.

        Thanks
        +1 photos
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pawanfateh
          Dec 12, 2022
          Report
          Copy

          Address: Delhi
          Website: slv.shyplite.in/login?_gl=1%2a1erevns%2a_ga%2aMjEwMDYzODkzOS4xNjY0NjE3MDcy%2a_ga_ZBLMMJJELD%2aMTY2NzgyMTA1MS4yLjAuMTY2NzgyMTA1MS42MC4wLjA.

          Shyplite is not giving back my money from 6 months, they are forwarding the same mails from 6 months that they will pay this week or this months, making fake promises but still they are not paying back my hard earned money, please help me to get it back
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            from Dehradun, Uttarakhand
            Oct 1, 2022
            Resolved
            Report
            Copy
            Resolved

            Address: Delhi
            Website: shyplite com

            Struggling since June 2022 still not refunded 256/- wallet balance. Every month makes false commitments & statements that every month end BUT THAT NEVER END.
            My Co. Pavitram Nature Care. Dehradun-248001. E- mail: [protected]@live.in
            Registred Contact no: +91 [protected]
            Oct 3, 2022
            Complaint marked as Resolved 
            Not refunded as yet.
            Not refunded as yet
            [email protected]'s [Complaint's author] reply, Oct 31, 2022
            Struggling since June 2022 still not refunded 256/- wallet balance. Every month makes false commitments & statements that every month end BUT THAT NEVER END.
            My Co. Pavitram Nature Care. Dehradun-248001. E- mail: [protected]@live.in
            Registred Contact no: +91 [protected]
            Fruad co. Useless services
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              Thandi chai
              from New Delhi, Delhi
              Sep 3, 2022
              Report
              Copy

              Website: shyplite

              Shuplite has not giving my my cod payment of more than 1 lakh.It has bren more than 2 months.
              Everytime i mail them tbey say they will give but they never give my money.
              Since shiprocket has bought it.its their responsibilty to clear our dues.
              Struggling since June 2022 still not refunded 256/- wallet balance. Every month makes false commitments & statements that every month end BUT THAT NEVER END.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Srividya Thiagarajan
                Aug 18, 2022
                Report
                Copy

                Shyplite has not paid our pending cod balance amounting to 37333 Rs.
                The company has closed down, but they keep assuring they will remit the amount the next week, but its been three months since then.

                Is there any collective forum for the same issue, kindly let me know.

                shyplite.com is their website
                Not refunded as yet COD 300/- since June 2022
                Struggling since June 2022 still not refunded 256/- wallet balance. Every month makes false commitments & statements that every month end BUT THAT NEVER END.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  nupur ravi
                  Jul 13, 2022
                  Report
                  Copy

                  Its been months since my packets got delivered and till date they have not crediited the amount to me, they ask to wait for the next cycle and i am really upset with their services
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    nupur ravi
                    Jul 13, 2022
                    Report
                    Copy

                    Hi, its been over a month since my orders got delivered and to date, my money has not been credited to my account, every time I write an email, they ask me to wait for the next cycle
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Prerit bhatnagar
                      Jun 28, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Emaar capital tower 1, nera gurudronacharya metro station
                      Website: Shyplite.com

                      Suddenly that company resign 30-40 people in a day on 20 may and suddenly on 8 June, he resign me from designation of manager instead of my appraisal, i m already qualified for a appraisal from this April 2022, he that company delaled and instead of my appraisal he give me my resignation without giving me any reason and i also attact the screenshot which i recieved when I ask the reason from company.
                      +1 photos
                      Jun 28, 2022
                      Complaint marked as Resolved 
                      Resolved by myself
                      Farude co.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        L
                        Ltn_1224
                        from Shillong, Meghalaya
                        Jun 8, 2022
                        Report
                        Copy

                        Website: shyplite.com

                        Overcharging - charging more weight more than actual weight of product shipped. This has happened to 10 of my orders, after raising dispute they refuse by telling that carrier has denied. They have made the weight double or triple of all my shipped products. I have sent several mails asking them to cross check as I'm not satisfied but still they keep saying the carrier denied. How can a product double or triple the sent weight? I have all pictures of the items I sent, yet they billed it more than what was sent.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          DruArt S
                          May 25, 2022
                          Report
                          Copy

                          Never make parcel on delivery worst services manages don't know to coordinate with customers they have lot of customers they dont need more
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            deymithun5
                            from Kolkata, West Bengal
                            May 9, 2022
                            Report
                            Copy

                            Address: Address: 601, 6th Floor, Tower 1, Emaar MGF Capital Towers Mehrauli-Gurgaon Road, Sikande Gurugram, Delhi, Haryana 122022.
                            Website: shyplite.com

                            My 4 shipments were booking it showed an error but in the morning again it shows an error but money was debited from the account. and they are not taking my call and giving an amount. pls, do something. my country and allow the companies to do this kind of thing with anyone. parcels were booked but canceled and the company has billed these shipments and deducted them from my account balance.
                            now not giving any appropriate reply...pls do something because many people were suffering from this company.
                            your faithfully,
                            Mithun dey my id [protected]@gmail.com
                            phone no-[protected].
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              The Brand Look Book
                              Apr 12, 2022
                              Report
                              Copy

                              Hey lost multiple consignments and never refunded our money. Assigned Relationship Managers are useless and ruthless - ( Mr Kishore ) AWB : [protected] ( Money never refunded, though Bluedart refunded to Shyplite), AWB :[protected] Never resolved - Product worth 18k )
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                PinkiDevi1900
                                from Bharatpur, Rajasthan
                                Feb 23, 2022
                                Report
                                Copy

                                The three parcels was booked but cancelled and company has billed these shipments and deducted from my account balance..
                                now not giving any appropriate reply...
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rajklyt
                                  from Kolayat, Rajasthan
                                  Feb 8, 2022
                                  Report
                                  Copy

                                  Address: गुरुग्राम हरियाणा
                                  Website: Shyplite.com

                                  आपके मैसेज बंद नहीं हो रहे है अभी तक और अब मेरी सहनशक्ति से बाहर हो चुका है मामला...अब आपकी इस कंपनी को request नही warning दे रहा हूं मेरे पास अब ये मैसेज नहीं आने चाहिए...वरना फिर मुझे सीधा केस करना होगा फ्रॉड और परेशान करने का...
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    adi899
                                    Jan 20, 2022
                                    Report
                                    Copy

                                    Shyplite not payout my cod remittance
                                    1 months se upper ho gya hame work karte 2lkh+ amount abhi tak nhi aaya
                                    Apne bola ki wednesday ko payment aata h buy 1 months+ ho gya . pls help
                                    Same issue, shyplite has not paid back the cod amount and wallet balance, though they keep assuring to pay the weekend or month end, it is not happening.
                                    Where should we file the case.
                                    Thanks
                                    Helpful
                                    2 other people found this review helpful
                                    2 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rajklyt
                                      from Kolayat, Rajasthan
                                      Jan 19, 2022
                                      Report
                                      Copy

                                      Its been 2 months shyplite messeges me about an order of $549 which is not my order. Messege come daily and its harassingand disturbing me...stop it as soon as possible
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        mohit1024
                                        Jan 10, 2022
                                        Report
                                        Copy

                                        Address: 601, 6th Floor, Tower 1, Emaar MGF Capital Towers Mehrauli-Gurgaon Road, Sikande Gurugram, Delhi, Haryana 122022
                                        Website: shyplite.com

                                        The company shyplite had picked up my packets from pataudi,
                                        I had paid them in advance but the packets went missing from there, asked them multiple times to bring my packets back but they did not send them back to me even, worst company they are taking people money .A fraud company please take a legal action towards the company .
                                        Thanks
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit
                                          B
                                          Beenuj
                                          Dec 20, 2021
                                          Report
                                          Copy

                                          Address: shyplie
                                          Website: shyplite.com

                                          I have booked a parcel through shylite on 9th dec and till date they dont have nay status of missing parcel
                                          Helpful
                                          Found this helpful?
                                          Write a comment
                                          Report
                                          Copy

                                          Post your Comment

                                            I want to submit Complaint Positive Review Neutral Comment
                                            code
                                            By clicking Submit you agree to our Terms of Use
                                            Submit
                                            S
                                            ShivamJ24715529
                                            Sep 28, 2021
                                            Report
                                            Copy

                                            Name of the company-SHYPLITE, AW No. - [protected] &[protected] & [protected]. Date Of Pickup - 17/09/2021 Amount paid: Rs.13800, Destination: Mumbai & Hyderabad, Howrah, Company email id- [protected]@shyplite.com, Problem Reported - The consumer said that he has courier 3 parcel to his customers, and the product was 1 Nutrishake and 1 Omega 3 on every parcel, but when it reached the destination it was found that it has a speaker in it, so in between the transit it got changed by the courier company, he complained to the company as well but he doesn't get any satisfactory response, so he wants to complain and wants the refund of the package or the delivery of the right product
                                            Helpful
                                            Found this helpful?
                                            Write a comment
                                            Report
                                            Copy

                                            Post your Comment

                                              I want to submit Complaint Positive Review Neutral Comment
                                              code
                                              By clicking Submit you agree to our Terms of Use
                                              Submit
                                              S
                                              Singhupasna
                                              Aug 30, 2021
                                              Report
                                              Copy

                                              Address: Delhi
                                              Website: shyplite.com

                                              This is regarding the courier sent to Agra from Ghaziabad through Bludart for which Rs1250/- was charged (receipt attached). The shipment reached in completely damaged condition. The wooden frame was brutally broken, glass shattered, envelope containing Rakhi for my brother missing.(We have evidence o[censored]nboxing and shattered frame and wooden frame) When complaint was raised I received call from Bludart that packaging was not done properly so refund will be initiated and I have to contact the courier person who sent the courier.
                                              When I trued to contact the lady named Monisha Badoni -[protected] who sits in the courier shop in Indirapuram Ghaziabad. She completely denied the refund and said that she will not pay.
                                              I want to ask the company Bludart is this the way you will treat your customer??? The loss of approx. 2600/- and sentiments being hurt when rakhi did not get delivered and was missing rom my consignment and birthday gift of my sister reached in a damaged condition…. All I am asking is my courier refund..nothing else. !!!
                                              Please don’t make me file a complaint in consumer court against your company for loss and mental harassment.
                                              Helpful
                                              Found this helpful?
                                              Write a comment
                                              Report
                                              Copy

                                              Post your Comment

                                                I want to submit Complaint Positive Review Neutral Comment
                                                code
                                                By clicking Submit you agree to our Terms of Use
                                                Submit
                                                B
                                                b_pur27
                                                from Mumbai, Maharashtra
                                                Aug 21, 2021
                                                Report
                                                Copy

                                                Courier has reached city still underdelivered in 21 days!!!

                                                Address: https://app.shyplite.com/
                                                Website: app.shyplite.com

                                                In 28 days shipment not delivered from Delhi to Mumbai
                                                it is in Mumbai since 21 days!!! still not delivered.
                                                these people take money from us but DO NOT TRACK packages nor they insure shipment is delivered. If this is happening in Mumbai you can imagine what they would do in small towns!
                                                Shipping Status
                                                In Transit
                                                Carrier
                                                Delhivery
                                                Tracking No.
                                                [protected]
                                                Estimated.
                                                N/Abr...
                                                Helpful
                                                1 other people found this review helpful
                                                1 found this helpful
                                                Write a comment
                                                Report
                                                Copy
                                                K
                                                Kiranvora25
                                                Jun 25, 2021
                                                Report
                                                Copy

                                                Website: Consumer complaints.in

                                                Hi my name is kiran vora.my tracking ID is[protected] and it's been two days you haven't give the shipment to delhivery I need the shipment urgently please give the shipment as quick as possible.
                                                Thank you.
                                                +1 photos
                                                Helpful
                                                1 other people found this review helpful
                                                1 found this helpful
                                                Write a comment
                                                Report
                                                Copy

                                                Post your Comment

                                                  I want to submit Complaint Positive Review Neutral Comment
                                                  code
                                                  By clicking Submit you agree to our Terms of Use
                                                  Submit
                                                  B
                                                  Basu Ventures
                                                  Feb 19, 2021
                                                  Report
                                                  Copy

                                                  Website: dhukiye.com

                                                  We had shipped 3 identical shaped Cartoon Box (Egg Cartoons in cm. 36x36x36) weighing 23 Kg + 25 Kg + 20 Kg = Total 68 Kgs on 6th Jan'21 vide AWB No[protected] of FedEx. To our utter surprise, we noticed that they have erroneously billed us against an absolutely abnormal weight of 233.5 Kgs. This is totally unacceptable and ridiculous as the weight charged to us is even more than triple the actual weight of shipment. Above all their initial response against our query for Dispute mentioning "MPS Shipment cannot be Escalated for Weight Dispute" and marking Status as Rejected is even more funny. In case of MPS maybe it is difficult to reconcile Box wise weights, but there should not be any issue resolving the Disputes related to the Total Weight.

                                                  Please note that even in FedEx Website under Detailed AWB wise Tracking, it is very clearly mentioning that the TOTAL SHIPMENT WEIGHT is 72 Kgs against our Tracking No[protected]. The screen shot was provided to Shyplite for ready reference. Just imagine, FedEX is confirming Total Shipment Weight as only 72 Kgs whereas Shyplite are billing their Customers for 233.5 Kgs.

                                                  FedEx Tracking clarifies that Carriers have just charged 72 Kgs only against our AWB and Shyplite are billing us against 233.5 Kgs for the same. It is sheer cheating and fraud on their part. They just provide a standard and irrelevant reply without bothering ro rectify their billing. When FedEx is displaying only 72 Kgs in their portal how can Shyplite charge us for 233.5 Kgs. When proofs has been provided then why anyone will not entertain the dispute only because it was MSP order. I think it is Shyplite company's policy to make easy money by fraud and cheat method.
                                                  Helpful
                                                  1 other people found this review helpful
                                                  1 found this helpful
                                                  Write a comment
                                                  Report
                                                  Copy

                                                  Post your Comment

                                                    I want to submit Complaint Positive Review Neutral Comment
                                                    code
                                                    By clicking Submit you agree to our Terms of Use
                                                    Submit
                                                    M
                                                    Macc India
                                                    Jun 10, 2020
                                                    Report
                                                    Copy

                                                    Cheating by charging more weight than actual weight of product shipped. It happens in almost all invoice, when raising dispute they deny telling that carrier has denined.
                                                    Helpful
                                                    Found this helpful?
                                                    Write a comment
                                                    Report
                                                    Copy

                                                    Post your Comment

                                                      I want to submit Complaint Positive Review Neutral Comment
                                                      code
                                                      By clicking Submit you agree to our Terms of Use
                                                      Submit
                                                      R
                                                      rayees880
                                                      from Hyderabad, Telangana
                                                      Dec 12, 2019
                                                      Report
                                                      Copy

                                                      Website: shyplite.com

                                                      Please dont ship using Shyplite because they have added fake delivery charges in my bills as ODA Charge. (Outside Delivery Area). While booking shipment they showed be shipment price as Rs.48, and when they generated final bill for this shipment, they billed as Rs.2100.Please don't ship your orders by this website named as shyplite.Before shiprocket done frauds in weights with me and all other customers, so I started shipping by Shyplite.Now shyplite also started doing fraud by adding hidden shipping charges in bills.The total value of my order was Rs.180, for this value I am not a fool to book Rs.2100 shipment.They should inform us before shipping that you will be charged Rs 2100 as shipping charge, as your are shipping in ODA region.How we merchants will know about ODA regions, even they didn't indicated this region as ODA region while I was booking this shipment.Total fraud company.Shiprocket is the fraud son, and Shyplite is the fraud father shipping company of India.Cheating with consumers by adding fake delivery charges.Don't go in loss by using this courier companies.
                                                      +2 photos
                                                      Dec 12, 2019
                                                      Updated by rayees880
                                                      Also they charged wrong weights for 0.5kg as 2kg and 1kg in my billings.Better dont ship by this fraud shipping companies of India like Shiprocket, Shyplite and Zepo. All these are same only.They show you cheaper shipping rates first, but after seeing their final bill U will fall unconsicous due to shock of High shipping fake charges in bill
                                                      Dear Sir/Madam,

                                                      we are using your Pre Paid services of your company in which you show normal prices and take money from your clients before generating tracking numbers for parcel shipped. once parcels got dispatched you increase the price to more than the cost of product shipped on your platforms is it a fair way of doing business. we have already raised disputes for wrong shipping charges on[protected] for which your company Simba Logistics Pvt Ltd (shyplite) has not replied back to us.
                                                      please find the sheet attached for your reference.
                                                      Most of them are Essential category items Operation theater replacements bulbs, Infrared bulbs and purification tubes generally used in Govt Labs, clinics and Private labs were not more than 50 to 100 grams for which your company is charging 275/ rs as a shipping charges for such small lamps which was more than the product cost.

                                                      you have again raised a second invoice with same mistakes on[protected] and increased the Demand without resolving previous issues and continuously shootings Emails and phone calls to our colleagues for which a dispute has already been filed .

                                                      we request to please be fair in these tough times as we are already working with skeletal staf[censored]nder tough pressure of lock downs.

                                                      shyplite is charging fake delivery hidden charges - Comment #3680184 - Image #0
                                                      SiddharthPuria's reply, Feb 3, 2021
                                                      email below people for help

                                                      [email protected], [email protected], [email protected], [email protected], [email protected]:"Ashima Mathur" <[email protected]>, "Venkat Rao" <[email protected]>, "Hemant Gaur" <[email protected]>, "Vivek Mishra" <[email protected]>, "sugam" <[email protected]>, "parinay" <[email protected]
                                                      yes this is fraud company pakistani mulliya work with them who cheat all
                                                      its false allegation put by this Pakistani
                                                      email below people for help

                                                      venkat.[protected]@pb.com, venkat.[protected]@pb.com, marc.[protected]@pb.com, marc.[protected]@pb.com, [protected]@shyplite.comCc:"Ashima Mathur", "Venkat Rao", "Hemant Gaur", "Vivek Mishra", "sugam", "parinay"
                                                      Shyplite - Fraud in Billing - We had shipped 3 identical shaped Cartoon Box (Egg Cartoons in cm. 36x36x36) weighing 23 Kg + 25 Kg + 20 Kg = Total 68 Kgs on 6th Jan'21 vide AWB No[protected] of FedEx. To our utter surprise, we noticed that they have erroneously billed us against an absolutely abnormal weight of 233.5 Kgs. This is totally unacceptable and ridiculous as the weight charged to us is even more than triple the actual weight of shipment. Above all their initial response against our query for Dispute mentioning "MPS Shipment cannot be Escalated for Weight Dispute" and marking Status as Rejected is even more funny. In case of MPS maybe it is difficult to reconcile Box wise weights, but there should not be any issue resolving the Disputes related to the Total Weight.

                                                      Please note that even in FedEx Website under Detailed AWB wise Tracking, it is very clearly mentioning that the TOTAL SHIPMENT WEIGHT is 72 Kgs against our Tracking No[protected]. The screen shot was provided to Shyplite for ready reference. Just imagine, FedEX is confirming Total Shipment Weight as only 72 Kgs whereas Shyplite are billing their Customers for 233.5 Kgs.

                                                      FedEx Tracking clarifies that Carriers have just charged 72 Kgs only against our AWB and Shyplite are billing us against 233.5 Kgs for the same. It is sheer cheating and fraud on their part. They just provide a standard and irrelevant reply without bothering ro rectify their billing. When FedEx is displaying only 72 Kgs in their portal how can Shyplite charge us for 233.5 Kgs. When proofs has been provided then why anyone will not entertain the dispute only because it was MSP order. I think it is Shyplite company's policy to make easy money by fraud and cheat method.
                                                      Helpful
                                                      3 other people found this review helpful
                                                      3 found this helpful
                                                      5 Comments
                                                      Report
                                                      Copy

                                                      Post your Comment

                                                        I want to submit Complaint Positive Review Neutral Comment
                                                        code
                                                        By clicking Submit you agree to our Terms of Use
                                                        Submit

                                                        Shyplite Recent Comments