Smart Parts Online Pvt. Ltd. Complaints & Reviews

Order No - [protected]-8901.

I had ordered and paid Rs.969/- for hood support rod and hood support rod clip on 13th feb 2024. Today is 04 March 2024 and I have not received the product yet.

S.No Item Quantity Price
1 ROD, HOOD SUPPORT
Brand: Toyota / Lexus
Part number: 53440-0D080
1 ₹ 719.00
2 CLIP, HOOD SUPPORT ROD
Brand: Toyota / Lexus
Part number: 53454-0D040
1 ₹ 58.00
Delivery Charge ₹ 192.00
Package Total ₹ 777.00

Total ₹ 969.00

The last communication I received from company on 24 feb 2024 is pasted below.

Dear Customer,

I would like to sincerely apologize for the delay of your order.

I have escalated this issue with our courier partner, they are working to get your order delivered as soon as possible. I will be in touch with you within the next 48 hours with an update on the status of your order.

If you have any further questions or concerns, please do not hesitate to contact us.

Chandrika | Executive - Technical Support(CRM)
boodmo.com - spare parts expert
Smart Parts Online Pvt. Ltd. | CIN: U74900HR2015FTC056516
AIHP Palms (Plot No. 242 & 243), Ground floor, Udyog Vihar Phase IV, Gurugram, Haryana-122015, India​

Boodmo.com is doing fraud in the market they are taking money for OEM product and providing aftermarket product to the customer and when you will try to return the product then they will ask you to share the GM certificate of the product and GM will not provide you any certificate because as per them they have not sold the material.
They have my 12K rs approx and now they are not providing resolution, neither they are providing replacement Noor sharing supplier details & not responding email and they have not customer care number where you can call them.
ITS BIG FRAUD BY BOODMO.COM