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Smart Postpaid Complaints & Reviews

M
ma. solitaire p. evora
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unit not available

I applied for postpaid plan 1200. unit E63. Checked for the status of the application with the smart wireless center where I applied. It's a good thing the application was approved though I was informed that the unit i chose for the plan is not yet available. It's already been 4 weeks. It it the normal process?...
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P
piyal taru bhattacharya
from Nagar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to get response

pl refer to my complaint docket no.[protected] dt.28.01.2009. Though i have already discontinued using the line i've been disturbed by the cust-care people over phone. i have already sent a letter on 28.01.2009 to which no response in black and white came to me. I sent a Reminder which returned to me with a mark "left 12.02.2009". i want to settle up the issue and finish up the case at the earliest.
pl look into the...
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