Snappicart Complaints & Reviews
Return/Refund issue. No response from Snappicart
I have ordered a product from Snappicart few days ago. And the size of the product turns out to be wrong. I have gone through the refund/return policy of Snappicart where it was mentioned that the product is eligible to return within 4 days of receiving the product. I immediately wrote a mail to Snappicart requesting for initiating return as it was the only means to return a product as per Snappicart policy. It's been many days now there's no response from snappicart.
The product details are as below :
Product name : Wireless Posture Corrector & Chest Lifter Breast Shaper Bra With Breast Support Band
Product price: 1999/-
Please help in getting me my money back and return the product. I'm attaching the proof of my purchase below.
The product details are as below :
Product name : Wireless Posture Corrector & Chest Lifter Breast Shaper Bra With Breast Support Band
Product price: 1999/-
Please help in getting me my money back and return the product. I'm attaching the proof of my purchase below.
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Received completely wrong item and unable to return n refund
| Address: Snappicart newdelhi |
| Website: snappicart.com |
I ordered an item from snappicart on 21 june 2020.. I got the order on 25 june 2022 and i received the wrong item. On 23 june 2022 i got a call from one ARPANA SRIVASTAVA ( +[protected] and she called me to confirm the address.. Soon aftrr when i received the wrong item i called her back and like after 5-6 calls she picked up and i told her abt the problem and she said she will look into it and she cut the call.. I tried to contact them through the number which were given in there website and those numbers were not in use.. I mailed them about the samr.. For like 10-15 times.. Still no response from there side. Pls.. Someone.. Kindly do the needfull.
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Resolved
Resolved
Neither my ordered product nor my money received
| Address: Delhi |
| Website: snappicart.com |
I have ordered a product on 29th august 2020 and did online payment. But till now i did not get any update from snappicart. Neither they are updating me nor refunding my money. I wrote email to snappicart but not getting reply from them. Now snappicart website is also not working.
The details of my product is
Zero-pressure support bra front zipper support breast best bra - s/m / beige × 1: rs. 1, 799.00
Date of order: 29th august 2020
Website: https://snappicart.com/
Please do the needful to get refund of my money (Rs.1799) from snappicart.
The details of my product is
Zero-pressure support bra front zipper support breast best bra - s/m / beige × 1: rs. 1, 799.00
Date of order: 29th august 2020
Website: https://snappicart.com/
Please do the needful to get refund of my money (Rs.1799) from snappicart.
Jul 20, 2021
Complaint marked as Resolved Now Snappicart has refunded my money back and I received it on 17 June 2021.
The email id and contact number of Snappicart is
[email protected]
+918864865989
Jun 18, 2021
Updated by Kamini Meshram With reference to my complaint "Neither my ordered product nor my money received".As Snappicart has written that my product review is fake. But it is not a fake review. As per the price of the product, the product quality was too poor.
This is not a fake review. As you can see on which date I ordered the product from Snappicart, when I wrote an email to them regarding"no update of my order", and when I wrote an online complaint to the "Indian consumer complaints forum".
After writing an online complaint to the"Indian consumer complaints forum", Snappicart first called me to take my complaint back and was asking me to provide all details of my debit card (including CVV number) as well as the OTP also. But I refused to give my details. Then later they initiated my order to send me.
Again after a few months (on 2nd January 2021), I got a call from Snappicart ([protected]) to get back my online complaint.
I got the ordered product on 28th September 2020in the evening, and after checking the product I was not satisfied with the product quality and felt the loss of my money Rs.1799. So, I wrote an email on the same day to Snappicart to return the product and requested them to schedule a return pick-up of the received product. But I did not get any reply from them. You can also see the below link where you can track and see that when I ordered the product and when Snappicartinitiated the ordered product to send it to me.
https://tarunsnappi19.shiprocket.co/tracking/[protected]
Then after such a long time (almost 10 months)again I got a call from Snappicart ([protected]) on 15th June 2021 to take back my complaint, and then finally they initiated the refund process.
Now I got my refund.
Thanks a lot to the "Indian consumer complaints forum" for your concern, acceptance, and resolving my complaint.
I request all the customers to be aware of such online shopping websites.
Jun 18, 2021
Updated by Kamini Meshram With reference to my complaint "Neither my ordered product nor my money received".The Snappicart people are telling me to remove my complaint. I don't know what to do.
But the online complaint should not be removed so that prospective customers will be aware, and safe from such kind of online shopping websites.
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Snappicart is fraud, All the product they are selling is fake and they are showing something different and giving something different. The quality is very low compare to the road side product quality.
Don't buy any product and return policy is also horrible.
Don't buy any product and return policy is also horrible.
Snappi's reply, Jun 16, 2021
First of all, We would like to say that we give proper attention to our each customer and always try to give best products but some of the customers put reviews without any reason even after giving the same products. We are known for our exclusive products that you wouldn't get anywhere and our 90% customers is completely satisfied with our products. We would like to inform you that It clearly mention on the site that some of the lingirie items exempt from being returned due to hygiene standards but customers still ask for refund and they put fake comments on such sites to defame the Company. We would like to inform our all existing customers and in future customers as well that all the comments on such site are completely fake. It's completely fake customer who has posted this kind of fake comments to defame our Company. We are investigating it and will take legal action against it. We urge our all existing customers & future customers as well to use their brain and not mind these kind of fake reviews or comments that are being posted in such website to defame the Company.
Thanks & Regards
Snappicart
Thanks & Regards
Snappicart
Very good quality products with wrong size and colour being delivered and the best part is that this company doesn’t even have a custom care number.
Abhigna L Narasaiah's reply, Oct 21, 2021
Bad quality *
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3 Comments
Don't buy anything from snappicart.
Try reading their return policies. It's humourous.
It's very natural to fall for the beautiful and promising product. But I ended up wasting my rs.1699/- as the item I received was nowhere close.
As these guys are not reverting, I could've compromised on quality and use it as I 've paid for it but because the size they've sent is wierd, item can't be used at all.
Beware guys. Don't let them fool you too.
We also would like to request consumer complaints to not showing up this kind of fake reviews.
Thanks & Best Regards
Snappicart