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Snapstore Complaints & Reviews

N
Nishita
Apr 29, 2023
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Not delivering my product since a month.

Address:Instagram handle- thensnapstoreapp
Website:thesnapstoreapp.com

I ordered a canvas from snapstore on 3rd april. Now today it is 29thApril and the product is not delivered. When i am asking them about my product they are just asking me to wait. It's been almost a month now. No mail from their side. And when i asked for refund they are just ignoring my messages....
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M
from Mumbai, Maharashtra
Jan 4, 2023
Jan 4, 2023
This thread was updated on Jan 4, 2023
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Regarding my order and refund

Address:New delhi
Website:l.instagram.com/?u=http%3A%2F%2Fwww.onelink.to%2F9jc54g%3Ffbclid%3DPAAaZ4FHxdjuG9mXK5dLOBX0TV0BjABqO534MNMHam8QNgTObbTj9Ok2GlRps&e=ATMq36lI67zVOaTQ0jDyhR8Pe-Gq4JJjqwhxqbi0eLL9uGKVc4Ct68vzx-SkP

This was my first experience shopping with them and it was really not great. I had placed an order on 3rd January through Snapstore app and that is a prepaid order. I did not receive any email or message for the order confirmation. Also I cannot see it in the app orders section. Tried to contact them through DM, and they asked me to drop an email to their support team. Did so, but haven't received any response to that email, not even acknowledgement....
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V
Vidhi123456
Aug 13, 2022
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Wrong delivery

Website:thesnapstoreapp.com

I have got wrong delivery and I am going to complain about you fraud people if you don't do this soon because anyone can misuse our photos and this is wrong if you don't do this you are gonna face worst issue because I am going to complain and you don't know what I can do so do this as soon as possible. This photos below are not mine I wanted to surprise my person and because of your mistake this ha happened and you are gonna face worst issues....
+1 photos
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M
madona p
Jul 2, 2022
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Not received my order and not refunded my amount

Address:Sai Abhigna Sri Ladies Hostel, Sardar Patel street,, Indian overseas Bank opposite navalur

Hi Team,

I have ordered the snapbook more than 10 days went off. Still my order is in processing there is no updates came. Kindly deliver my order or else refund my money.

Order ID:2039173...
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So yesterday I book a snapbook of worth rupees 149+gst+delivery charges.
After payment through Gpay checkout page shows payment unsuccessfull but they debited rs 235.
Now there is no product detail on MY ORDERS AND NEITHER they refund my money back...
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F
Fareha khan
Sep 2, 2021
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Broken frame

I ordered a frame from this app and it is broken...
+1 photos
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Yugandhara Patil
Jun 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivering my order and also not cancelling it

Website:thesnapstoreapp.com

This was my first experience shopping with them and it was really not great. I had placed an order on 28th June through Snapstore app and that is a prepaid order. I did not receive any email or message for the order confirmation. Also I cannot see it in the app orders section. Tried to contact them through DM, and they asked me to drop an email to their support team. Did so, but haven't received any response to that email, not even acknowledgement....
+2 photos
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S
Samundeswari12
from Mumbai, Maharashtra
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not refunding the amount and not sending ordered item

Address:India, Chennai, Tamil Nadu
Website:thesnapstoreapp.com

I have ordered a photo book in snapstore app with Order Id : 452639 on November 21 I have paid Rs. 222 online but on 22 November I got a mail from SnapStore admin to place another order on cash on delivery because my uploaded file has some java errors, they said they will make this order as prepaid one but the delivery man is asking me to pay cash to receive. I have mailed my concerns to admin but I have not received my refund and also my...
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Pradeep Thangamani
Sep 2, 2021
This thread was updated on Sep 2, 2021
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snap store - photo printing app - damaged product no refund

Address:New Delhi House, Barakhamba Rd, Barakhamba, New Delhi, Delhi, 110001

I have ordered a photo frame of my kid on 14-jul-2019. I didn't received any update of order confirmation, after 2 emails they updated me the order with id. (# 284351). Then after so many emails (Only way of communication with the seller - weird) they sent me shipping details. On 23-jul-2019 we received the product with the frame damaged totally. The same day i have sent email again about the product and asked for replacement and they replied...
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