Sofa World Pvt Ltd Complaints & Reviews
| Address: | 55/e, hitech city, Kondapur, Main Road, Hyderabad, Hyderabad, Andhra Pradesh |
| Website: | www.jrsssofaworldpvtltd.com |
My name is Jayant Kumar Singh, I bought a sofa in 2011 from Sofaworld with three years warranty. My sofa had some issue so i went to sofaworld kondapur to inform about the same and they told me that in next couple of days some one will visit to fix it but even after that almost 45 days no one came. So visited the sofaworld again and they said some will visit tomorrow and as usual no one came. So I again visited them then Mr. Ahmed told...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Extra charges on Credit card usage
I bought a Kurlon mattress (aramesh 75 * 48) from Sofa World at Kondapur, Hi-tech City showroom at Hyderabad on 27.09.2009. As the bill was being prepared I offered my credit card to the cashier and he said he will charge me extra for the credit card usage. When I brought this to the notice of the manager present he also agreed that it is the practice here to charge 2%extra for the credit card transactions and i have to pay the same. br...
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