Solid Complaints & Reviews
| Address: | K.M.T.S Engeneering (p) ltd. B-261,Naraina industrial area phase1, new delhi 110028 |
| Website: | Solid.sale |
Respected sir/Madam
This is Ashis Kumar i recently got my set top box HDS2X 8181 of which serial number is not matching with the serial no. Which mentioned on the box carton.
BOX S/N - SN[protected]
CARTON S/N - SN[protected]
My
Order Details
Order ID: #120445
Date Added: 07/08/2022
Transaction Id: [protected]
09/08/2022 Shipped
DELHIVERYbr...
This is Ashis Kumar i recently got my set top box HDS2X 8181 of which serial number is not matching with the serial no. Which mentioned on the box carton.
BOX S/N - SN[protected]
CARTON S/N - SN[protected]
My
Order Details
Order ID: #120445
Date Added: 07/08/2022
Transaction Id: [protected]
09/08/2022 Shipped
DELHIVERYbr...
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My order I'd 66180, Set top box for free to air dish of HDS2 6069 purchased on Jan 2020. Now it is not working properly, video output is not available and only audio output is present. Menu function is not coming . So I am unable to use. I need a service immediately. such request submitted on jan 2021 to till now so many mail and no response from Solid...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Serviced product not yet received
| Address: | B-261, Naraina Industrial Area, Phase-1, New Delhi 110028 |
| Website: | www.solid.sale |
I am S.Rajkumar, purchased Solid HDS2-6069 free to air MPEG-4 DVB-S2 set top box from Solid company on Jan 2020 and order id is :66180 . It is not working from April 2020 onwards and from that day onwards i am not getting any reply from them. But on Jan 2021, I have sent to the solid company by courier for doing the service. Till now I did not get my product back . Around 1.5 years they were holding and not replying anything. Kindly help...
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