Suguna Pumps & Motor Complaints & Reviews

I bought a new jet 1.hp Suguna Motor and its not pumping water. Also the sound also too high and abnormal.
Spoke to the service person with the number shared by the Shop keeper.
but he is responding very rudely and not responding to the issue.
Such a big concern like keeping this rude person is very bad.
Now i lost the trust your product.

Very very very worst customer service.
ON top of all this very second day am calling and asking for service but that person tellign that if we fix the issue then charges applicable.
Waste of all and money got wasted.
Don't buy this product.

Complaint number 19355

Complaint number 19330

Bill no 1241

Invoice no 74424

Parche date 23.03.19

2hp momoblock compersar

In chennai suguna motor service technician confirmed compersar problems

But dealer in chennai branch called me to bring it to their office place and it is not accepted by me, bcz the motor capacity be approx 40 to 50kgs above, how i will handle.

Faulty product given by oem and dealer should take responsibility to change spare at site and demanding to it their place and replacing at their own time in turn who will take responsibility for water supply at premises and why should customer run around after choosing your product.

Look into this issues as serious and take need immediate action without delay.

Regards