Sunrise International
1
Submit a Complaint
6
COMPLAINTS

Sunrise International Complaints & Reviews

M
Mohitcs9
Feb 15, 2024
Resolved
Report
Copy
Resolved

Product not delivered beyond a month ( Order No.8414 )

Address: Boranada, Jodhpur - 342012
Website: thetimberguy.com

My order number is 8414.I ordered a bench from this website a month back and thereafter after a long delay it was dispatched.
FInally my product was supposed to be delivered by Gati courier but it was going on getting delayed and hence i spoke to Gati courier guys about by parcel.I got to know that the delivery is blocked by the Sunrise International company.After writing to them over chat the delivery block was removed by them.But...
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
snapte
from Secunderabad, Telangana
May 8, 2023
Report
Copy

Address: Bornada, Jodhpur, Rajasthan, India
Website: www.timberguy.com

My order number 7448 has not been delivered even after eight weeks when it was promised to be delivered within six weeks from date of order. I want my money returned to me as I am cancelling my order. If the money is not returned, I will be compelled to lodge a police complaint for fraudulent behaviour.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I
    iPrakash
    from Bengaluru, Karnataka
    May 8, 2022
    Report
    Copy

    Address: G-691/692, Boranada RIICO Industrial Area, Boranada - JODHPUR 342006
    Website: timberguy.com

    I placed an order for a bookshelf ($6095) worth Rs. 20000. I did not hear anything from them for over 3 months, and then was told the order was delayed because of Holi.
    Everytime I call the person would say I should send a Whatsapp msg to a number (+[protected] but never got a reply. The person kept telling me a Ms Sonia will update me, which I never got.
    They suddenly sent an email saying product was on the way with a tracking number. I tracked at GATI using this number for 2 days.
    Today GATI website says the tracking number is invalid.

    I think this is a fraudulent company. Should I file a police complaint too?
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sundeep08
      from Noida, Uttar Pradesh
      Nov 27, 2021
      Report
      Copy

      Refund initiated with20% cancellation charges...

      Address: G - 691 & 692, IV phase, Boranada RIICO Industrial area, Boranada,Jodhpur - 342 006 Rajasthan, (India)
      Website: [email protected]

      I ordered a dining table on 26th Aug 2021... made full payment...
      I waited patiently till 15th Oct send them a mail regarding delivery date of my product. Received a mail that goods under production and will be delivered on 19th —-20th Nov..
      I again waited patiently till 25 th Nov... again sent a mail on 25 th Nov ...received a reply that the production could not take place as the labour was on a holiday from 2nd to 24 th...
      +4 photos
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      V
      VLakshmi999
      Oct 2, 2021
      Report
      Copy

      Furniture item delivered much delayed

      Website: thetimberguy.com

      I bought item for 16000, was promised that the item will be delivered within 8-12 weeks. It's not delivered yet nor is there any communication about delay in delivery. Customer support is terrible, person picking the phone is irresponsible, never took any action. One cannot even escalate as she says she is taking the call from home.
      My amount is locked up with them and I don't know when I will receive it...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      R
      RajKumar Rajendran
      from Chennai, Tamil Nadu
      Jul 22, 2015
      Report
      Copy

      Fake company who operates on others money

      Address: Mumbai City, Maharashtra

      M/S. Sunrise international 1st floor, 8 B Papa Industrial Estate 40 Suren road, Near Boston House Andheri East, Mumbai : 400093 TEL:[protected]/23 [protected]@sunriseinternational.co [protected]@sunriseinternational.co Owner Name Mahesh, Manav (Brothers from Karnataka, Mangalore) Employees are not at all educated and responsive This company will talk to you nicely and ask for to send goods and say payment is 100% but after you send...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Sunrise International Recent Comments