Super Deals Complaints & Reviews

Order # BestPhoneHolder4644. InvoiceNo: Retail310625 Invoice Date:[protected] These are written on the packet I received. Actually there is no formal invoice or receipt). I ordered phone holder ( buy one get one free) on the basis of misleading ad. The product I received is no where near the one advertised. I paid Rs 999 for 2 items (1+1), but received only one. This product is available on line for Rs 299. So there are four issues:
1. Misleading ad
2. Quality of product
3. Supplied 1 item instead of two as promised
4. Overpriced

I ordered a neck fan from your website on 1-May-2024.
I received the fan by courier from Blue Dart.
The invoice is attached with this email.
The left arm of the fan is not working.
Please let me know how I can get a refund of 2999/-
I wrote to [protected]@onlineshopstores.co.in on 5-May but there was no response. There is no telephone number where the seller can be reached.

I ordered a mini massager from the super deals website. Not only did it cost a lot, it has induced twitching in the muscles and is not really safe to use. Apart from this, I have tried to mail and contact the company several times for a refund and return on this product. I have got no reply from them. Please help me return this and assist me in getting my refund.

Neuro machine is delivered in damaged condition. Company is neither refunding not replacing the product. Customer support is fake. Company had charged rs 3199/-....

Super Deals had delivered Neuro machine SkU . Piece was delivered in damaged condition. I was charged Rs 3199/- for the product. Company is not replacing or refunding the amount. I will take this to consumer forum

I made an order for flexing vest 1+1 for Rs 999/-,
Super deals send me only one Flexing vest instead of Two, vide their invoice number Retail25684 dated 20/10/2023, through Blue Dort, I received on 25/10/2023.
Company has not supply the Flexing vest 1+1 please check and take the necessary action ....

The material is very not expected the material like this same material we r getting in amazon-400 rs range u ppl r cheating with the customer for this I have paid 3799 /- try to cancel the product and raise the return and refund the amount we have not used the below packaging photo attached I want very immediate the return complaint and refund process

Regards
Vishwa

I have ordered Galaxio Star Light price-1099 INR, quality of this product is very wrost and lighting is poor nit as shown in the picture while ordered.
so want to return this product and my money back.
Kindly support

I had ordered slimming vest for Men from Complacenciaa, of offer buy 1 get 1 free of white color at Rs 999/ however the company couriered me with only 1 slim vest & of incorrect color i.e. black color.
I need 2 slim vest with white color or entire refund of my amount i.e. Rs 999/...

I got a different product than what I had ordered, and I was overcharged for the same. No instruction manual was given. There was no customer service number, and I got no reply to the emails I sent to [protected]@onlineshopstores.co.in
I'm very unhappy with the product and I want a refund.

Low quality product

Hi,

Seller – SUPER DEALS

Categories dealing in – Health and Beauty categories and working with more than 10 brands.

Account issue - Flipkart account on onhold - reference numbers-IN[protected], IN[protected].

My Flipkart account went on pending mode for the first time on 9th June 2021 due to selling fake products “LID:LSTHOLEEHPAGZWHYGCMPYFMGF.

We only procured the products from the authorized distributor of the brand and were shipped sealed pack only with GST Tax paid bill and manufacture warranty.
After submitting the relevant documents to seller support team and a tedious follow up the account got not activated.
Again seller support team share some “LID: LSTFRNFKZZ89FJGG7EA9XNGDY LSTSMPFUHN3XP64Z6MJFI0HOR, LSTSMPGFGTFYZRTYYYZF4QNO2” and request for then again we submitting the relevant documents to seller support team and a tedious follow up the account got not activated.
We have been constantly trying to reach flipkart team and explain that this is a technical bug or some error from your end but all in vain.
We only get one answer that is - (as per the previous conversation, i'm sorry to inform you that as per our internal team we are unable to reactivate your account.)
Every time they just repeat the same things that there is some error in the invoice sent by you and we are unable to reveal those details as this is our internal process.
Flipkart is least bothered to look into the seller history, performance, number of orders being processed, potential strength of the seller, the amount of money the seller has constantly been spending on flipkart promotions etc...
We are lead sellers across all major marketplaces in india but do not face any such issue on other marketplaces till date.
Hope to get some resolution from senior level team at flipkart as there is no justified and valid reason for keeping our account on hold and if there is any at least the same should be explained to us.

The seller support team is not ready to share mail id or contact details of any senior authority where a seller can actually go and knock the door for help or raise concerns and complaints.

Writing to you with great hopes that i shall get a justified resolution for the above. looking forward for your positive response on our account issues.

Regards,
Brijbala