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Swad India Complaints & Reviews

M
Sep 22, 2023
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Address: VAMSIRAM JYOTI SURAJA plot no.61
Website: [email protected]

I order weetabix cereal September 15th 2023 still I didn't not get any reply from them are you sending this product or not please return my money back
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    Shivani V P
    from Pune, Maharashtra
    Sep 16, 2023
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    Website: swadindia.in

    I ordered Weetabix cereal online from Swad India. below are the details.

    Date 26 August 2023

    transaction number [protected]

    payment amount - 2394

    product - Weetabix

    However, after waiting for several days, when the item wasn't delivered, I finally wrote to them on the customer support email provided on their website. This was on 11 september but so far there has been no reply to my email. There is a WhatsApp number provided on their website but it doesn't exist and hence, there is no way to get in touch with company.

    I want a full refund. Please help me with this.

    Regards,

    Shivani
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      S
      Shrikant Kandoi
      Sep 10, 2023
      Mar 11, 2025
      This thread was updated on Mar 11, 2025
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      Website: swadindia.in

      I ordered 1 jar of delfi twister on 5 aug 2023 but not received till today 10 sep 2023
      Order I'd #6IGHD
      Plz send our order else refund our amount rs 325
      +1 photos
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        S
        Salmonella
        Aug 17, 2023
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        Website: Swadindia.in

        We had ordered a box of foreign praline chocolates on the 7th of August. We haven't received the chocolate till date. Kindly help us in this situation.
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          R
          ritz01
          Aug 14, 2023
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          I ordered from their site a few days ago and I wanted to cancel my order but there's no option for cancellation neither their customer service is entertaining me. I want to cancel the order and get a refund. Please look into this matter immediately.
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            A
            aaa ccd
            Aug 9, 2023
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            Website: Swadindia.co

            They have charged me and not delivered the order.
            Order #NNV9Z on 3/8/23 for Tiranga barfi from ram bhandar Varanasi worth ₹586 paid via paytm
            They are not responding in call or email please someone help
            +1 photos
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              V
              Vsihal
              Aug 9, 2023
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              Website: swadindia.in

              I have order from the Website a list of 7 items on 7 aug I have been trying to contact them there has been no response from them and no response through mail to and the amount was prepaid and amount 2923 ruppes
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                K
                Kunal2singh
                Aug 7, 2023
                Aug 9, 2023
                This thread was updated on Aug 9, 2023
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                I placed my order on 25th May 2023, now it's August and still my product is not delivered.
                It was a prepaid order, a mistake that I made because these people don't attend calls or reply to mails.
                +1 photos
                Any update???
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                  N
                  NIRAJ GANDHI
                  from Mumbai, Maharashtra
                  Jul 29, 2023
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                  I Order Lal Pedha On July 25th 2023 Till Today No Action Taken On That & Order Cant Be Track. I Had Mail Swadindia About My Issue But No Response
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                    P
                    Poojas87
                    from mumbai, Maharashtra
                    Jul 5, 2023
                    Jul 12, 2023
                    This thread was updated on Jul 12, 2023
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                    Website: www.swadindia.in

                    Dear Sir,
                    I placed an order for Arnott's Australia Tim Tam Double Coat Made With Irresistible Real Chocolate Biscuits 200g on Swad india website for delivery to Mumbai. I paid the entire amount of the order online. Please refer to the following attachments as proofs provided for your investigation :
                    (i) Order invoice
                    (ii) Email sent to Swad india inquiring for delivery time when no response was available from the seller
                    +2 photos
                    I faced the same issue. Please file a chargeback for the transaction with your bank stating you did not receive the order. You will get your money back.
                    After the complaint I got my order. Thank you Swad India
                    aaa ccd's reply, Aug 9, 2023
                    How did you get it ??? Please tell me also
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                      A
                      Jun 30, 2023
                      Jul 9, 2023
                      This thread was updated on Jul 9, 2023
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                      Ordered premium imported chocolates from Swad India on 27 May 2023 and paid in full but haven’t received the order despite two follow ups. No one responded . This is a fraudulent business, beware
                      +1 photos
                      I faced the same issue. Please file a chargeback for the transaction with your bank stating you did not receive the order. You will get your money back.
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                        I
                        ishika.is1710@gmail,
                        Jun 27, 2023
                        Jul 9, 2023
                        This thread was updated on Jul 9, 2023
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                        Address: online
                        Website: swadindia.in

                        Placed an order of chocolates on 19 May, and still there is no update on the shipment .
                        +2 photos
                        I faced the same issue. Please file a chargeback for the transaction with your bank stating you did not receive the order. You will get your money back.
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                          A
                          akshay028
                          Jun 25, 2023
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                          Order fraud

                          Placed order for imported chocolates from this website called Swad India. The order was paid in full in advance on June 14, 2023. The order status has not changed till now. It still shows as “process awaiting”. They are not responding to my emails, calls as well as messages. Feels like a scam....
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                          JAYARAJAN V T
                          Jun 8, 2023
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                          Website: www.swadindia.in

                          I had ordered for 100gr twinnings greentea gunpowder mint on[protected], vide their order No. FADR4, and Rs. 799/- was paid by online, UPI as the full cost of the order. But the ordered item is not supplied till date. I had sent repeated reminders through email, as well as whatsapp messages, there is no response from their end. Also called them in the whatsapp number shown by them.
                          I am also requested for the refund of the amount, nothing can be heard from them.Necessary action may be taken against them., and also refunding the amount
                          +3 photos
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                            N
                            Nbhatta
                            from KOLKATA, West Bengal
                            Jun 2, 2023
                            Jul 9, 2023
                            This thread was updated on Jul 9, 2023
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                            Address: Pune
                            Website: www.swadindia.in

                            Dear Sir,
                            I placed an order for cookies and biscuits on Swad india website for delivery to Kolkata. I paid the entire amount of the order online. Please refer teh following attachments as proofs provided for your investigation :
                            (i) Order invoice
                            (ii) Email sent to Swad india inquiring for delivery time when no response was available from the seller
                            (iii) WhatsApp chat screenshots inquiring oder status.

                            After 24 hours had passed and no response on order delivery status was found on their website, I used the chat facility on their WhatsApp chat No. Whatsapp: [protected] and also sent an email on their email address : [protected]@swadindia.in which is given on the website. I wrote them the email inquiring about the order status and delivery.
                            Since I got no response in all the cases, I think this is a fraud website. I wish to get full refund of my money.
                            But as I am unable to contact the website and the seller I am requesting your help to sort out his issue and help me get my money back.

                            Please help.
                            Thank you
                            N Bhattacharjee
                            +4 photos
                            I faced the same issue. Please file a chargeback for the transaction with your bank stating you did not receive the order. You will get your money back.
                            I faced the same issue. Please file a chargeback for the transaction with your bank stating you did not receive the order. You will get your money back.
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                              M
                              Mit24p
                              May 28, 2023
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                              Website: swadindia.in

                              Placed an order on Swad India on 12 May 2023 for Lays French Cheese as it was the only website with the product available and I have contacted them but there has been no response. Turns out it's a fraudulent company and several others have faced the same. I would like to request for a refund at the earliest.
                              Attached invoice.
                              +1 photos
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                                D
                                Dinaz Kheshwala
                                May 24, 2023
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                                Order #ABCGD Confirmation — Swad India

                                With reference to the above order that was ppace on 24 April 2023 and was to be delivered on 26 April 2023. Have not received this order till date 24 May 2023.
                                I jeed a refund for Rs 2113.65 as soon as possible. An absolutely fraud company!!
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                                  A
                                  Apr 25, 2023
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                                  Ordered shrewsbury biscuits 8 boxes delivered only 1 paid
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                                    B
                                    Bobby BD
                                    from Mumbai, Maharashtra
                                    Apr 12, 2023
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                                    Address: Pune India (that is all they have shared on their website)
                                    Website: swadindia.in

                                    On 18-3-23, I placed order for 2 items:
                                    1. Banaras ladoos
                                    2. Wyke Farms Cheddar Cheese

                                    Company's order no is #CTCDC dated 18-3-23

                                    Till date item 2 is not delivered. (Only Item 1 is delivered.)

                                    Asked for refund of Rs 575/- but no response to repeated emails on [protected]@swadindia.in & messages & calls on WhatsApp[protected]
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                                      Renuka KrishnamRaju
                                      Jan 30, 2023
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                                      Website: swadindia.in

                                      I recently purchased a product from swad India but they never delivered it.
                                      I think it's a fake site
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                                        tpkr
                                        Jan 19, 2023
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                                        Website: Swad India

                                        I have tried reaching out via whatsapp and email. Is this an authentic website??

                                        It's been almost 2 months.

                                        Where is my order? #2AM9Z

                                        No response to repeated emails and whatsapp messages to customer care from swad india

                                        I haven't received my order nor any updates regarding the order after paying.

                                        SCAM ALERT!

                                        You cannot take my money and then not deliver the products.
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                                          shaloosonu
                                          Dec 5, 2022
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                                          I had placed an order of Rs.1701+136.05 paid as tip on the 14th November’2022 but the order is still showing as ‘AWAITING PROCESSING’ and Swad India team are not responding to any WhatsApp messages, call and emails…? Now I am feeling CHEATED of INR 2836.05/-. I am not really sure if posting anything on this forum will help, But what else can we poor customers do? JUST TO LEARN NEVER-NEVER ORDER ANYTHING FROM SWAD INDIA as YOUR MONEY WILL BE GONE FOREVER.
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                                            SA1102ii
                                            Nov 26, 2022
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                                            Order was placed a week ago from Swad india

                                            No update on the order, delivery nothing

                                            Scam website, never buy anything
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                                              Natraj9raman
                                              from Bengaluru, Karnataka
                                              Nov 25, 2022
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                                              Ordered chilli pickle not delivered till date one month passed
                                              No response
                                              No pay on delivery option
                                              You have to pay and forget
                                              DO NOT BUY ANYTING FROM This PORTAL
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                                                Natraj9raman
                                                from Bengaluru, Karnataka
                                                Nov 25, 2022
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                                                Ordered chilli pickle ONLINE PAID COST RS 248

                                                Order/item not delivered till today
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                                                  Sungazer
                                                  from Pune, Maharashtra
                                                  Nov 22, 2022
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                                                  Website: swadindia.in

                                                  Had placed an order on the 16th November ' 22 which said order would be delivered on 17th November. NOTHING IS HAPPENING after that. The order is still showing as AWAITING PROCESSING and they ARE NOT RESPONDING TO ANY CALLS OR WHATSAPP MESSAGES.. COMPLETE SCAM. I am CHEATED OF INR 1299/-. Not really sure if posting anything on this forum will help. But what else can we poor customers do? JUST NEVER NEVER ORDER ANYTHING FROM THEM. YOUR MONEY WILL BE GONE FOREVER
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                                                    varsha.an.r
                                                    Nov 8, 2022
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                                                    Website: www.swadindia.in

                                                    We had placed an order on October 4th and then their customer service vanished. They don't have a working phone number and they don't respond to mails either.
                                                    Kindly refrain from making any purchases on their website and wasting money when you can opt for other reliable and better online.
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                                                      RajeshwariSinh
                                                      Oct 25, 2022
                                                      Feb 10, 2024
                                                      This thread was updated on Feb 10, 2024
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                                                      Resolved

                                                      Please add products from Jaipur

                                                      Thanks for delivering my order from Pune and Allahabad. The Shrewsbury biscuits arrived within 2 days without any breakage. I appreciate your packing. The products from Prayagraj took my family on a nostalgic trip. We absolutely love d it. Please add products from Jaipur as well....
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                                                      aanchal jaidhara
                                                      Oct 1, 2022
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                                                      ### people frauds scammers pls don’t buy anything of them they don’t deliver nor do they respond
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                                                        Spurthi Gade
                                                        Sep 27, 2022
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                                                        My order was not delivered, after paying. No response from support team. Given phone number is switched off. It's a scam website.
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