Swad India Complaints & Reviews

I had ordered items through Swad India on 25 Feb 24.
3 items were ordered and only 2 were received. All the items were from same shop.
I sent them several emails and also WhatsApp but there is no response from their side.
Suitable action should be taken against such website who take customer for a ride...

I have ordered an item and payment was done but product is not delivered yet, its been more than 2 weeks, item is still in process. Order ID is Order #L4K0X...

I have ordered nestle french vanilla coffee mat on 9 feb which should be delivered by 18 feb but today is 25 feb and not delivered... i email to ther support but no reply..
Plz return my money 1270 via paytm on phone pay to my no. I dont need it any more...

Order id

Order #NN6MG

Karuna [protected]...

I have ordered two Hershey's chocolate creme wafers online on 13/1/2024 on the website of Swad India and made payment of Rs 320. After the transaction was made, no communication was done till date regarding the delivery of the products despite attempting to call over their Customer Care No which is always switched off or not reachable and their WhatsApp Customer Support no where they never responded. Even mails have been sent for several...

This company has taken money and in the last 4 weeks not sent my food items ...this is a fraud...

I have purchased cheese product. rupees 795 paid on December 17th 2023.
Still no update after payment.
I need refund....

The order was placed on 2nd December and till now (16th December) there is no update from swad India. I have tried emailing and also tried reaching them on WhatsApp and on the phone number but no response on WhatsApp and the phone is out of coverage area. The order is worth ₹4941....

-Order placed on 15th Nov 23
The order was of Coffee which was supposed to be delivered on 21st Nov 23 (see attached photos) yet it was not delivered and there was nowhere to track the order status, There was no response from the email ID/phone no. provided on site
- Request for refund...

They don't offer cash on delivery, take the payment upfront and have not yet sent my order or responded to my emails, or WhatsApp messages,

my order was for nearly 700rs. fraud company.

i will change my comment if the products get delivered....

This looks like a well thought out scam.
They run google ads for imported products, so that when people search for those kind of items swadindia.in links are shown at the top.

Once the customer places an order they keep the money and vanish without any communication with the customer.

I placed a prepaid order with them Order #M6XO9 for Belgian chocolates for Rs 2, 196 on 23rd October. The written delivery...

Hi,

I ordered Weetabix (2 Packets) worth 798 rupees on Aug 31st 2023 and till now the items are not delivered. And the customer care persons are not responding to emails regarding cancelling the order.

Please look into the order number: BRUXA and cancel the order and refund the money to the account.

Thank you
Nagaraju Boyina...

This company might have its occasional issues, but the unique selection of imported food products keeps me coming back. You won't find these items in your local stores, and despite some setbacks, the quality remains unmatched. Don't hesitate to give them a try - they're worth it for that special treat you can't find elsewhere....

I placed an order on 5th October after that didn't received any confirmation from them. They don't have a working number neither response to emails...

My Husband Savio Lawrence had ordered some food products online on date 23rd September 2023 vide Order no. OJZ4K and payment was also done, but till date the product has not been received.
We tried to enquire on the given contact number as well as sent details on email but there is no reply from their end.
kindly look into the matter and refund the amount at the earliest....

I've purchased sweets for Rs.1800 on 26th September and there has been no updates from the company on when they'll deliver or what is the order status.

I've sent an email and tried contacting them through WhatsApp, but there's no response.

Kindly help in canceling the order and refund the amount....

Was about to order 3000 worth. I sent 1 message to check if they reply also or not. No replies came for my query. Later, I saw this thread and am so glad I saw this thread before ordering with them.
To all who have been cheated by them, I suggest to file a Police complaint so they cannot cheat others....

I ordered Weetabix on 15th September however I haven’t received it till now 26th September. Paid Rs 1995. They are not responding to my emails or calls! I want a full refund!...

I order weetabix cereal September 15th 2023 still I didn't not get any reply from them are you sending this product or not please return my money back...

I ordered Weetabix cereal online from Swad India. below are the details.

Date 26 August 2023

transaction number [protected]

payment amount - 2394

product - Weetabix

However, after waiting for several days, when the item wasn't delivered, I finally wrote to them on the customer support email provided on their website. This was on 11 september but so far there has been...

I ordered 1 jar of delfi twister on 5 aug 2023 but not received till today 10 sep 2023
Order I'd #6IGHD
Plz send our order else refund our amount rs 325...

We had ordered a box of foreign praline chocolates on the 7th of August. We haven't received the chocolate till date. Kindly help us in this situation....

I ordered from their site a few days ago and I wanted to cancel my order but there's no option for cancellation neither their customer service is entertaining me. I want to cancel the order and get a refund. Please look into this matter immediately....

They have charged me and not delivered the order.
Order #NNV9Z on 3/8/23 for Tiranga barfi from ram bhandar Varanasi worth ₹586 paid via paytm
They are not responding in call or email please someone help...

I have order from the Website a list of 7 items on 7 aug I have been trying to contact them there has been no response from them and no response through mail to and the amount was prepaid and amount 2923 ruppes...

I placed my order on 25th May 2023, now it's August and still my product is not delivered.
It was a prepaid order, a mistake that I made because these people don't attend calls or reply to mails....

I Order Lal Pedha On July 25th 2023 Till Today No Action Taken On That & Order Cant Be Track. I Had Mail Swadindia About My Issue But No Response...

Dear Sir,
I placed an order for Arnott's Australia Tim Tam Double Coat Made With Irresistible Real Chocolate Biscuits 200g on Swad india website for delivery to Mumbai. I paid the entire amount of the order online. Please refer to the following attachments as proofs provided for your investigation :
(i) Order invoice
(ii) Email sent to Swad india inquiring for delivery time when no response was available from the seller...

Ordered premium imported chocolates from Swad India on 27 May 2023 and paid in full but haven’t received the order despite two follow ups. No one responded . This is a fraudulent business, beware...

Placed an order of chocolates on 19 May, and still there is no update on the shipment ....

Placed order for imported chocolates from this website called Swad India. The order was paid in full in advance on June 14, 2023. The order status has not changed till now. It still shows as “process awaiting”. They are not responding to my emails, calls as well as messages. Feels like a scam....