Swipe Elite Complaints & Reviews

Swipe elite 4g mobile purchased in flipkart and after 15days the battery blasted amd mobile got damaged even finger injured due to thiser care no is not working and no one giving service for damged one. I loss my money and i got injured due to not good quality phone. Flipkart people also not taking care about this. Please take the necessary action against this.

My phone is hang and power on off switch not working. Also sim slot not working. I have call to customer care for service center but till i have not received details and phone number of service center. If you are not capable for servicing then take phone from my home and return back money. Also contact me on [protected].
Mail id :[protected]@gmail.com
Adress: b-254 jay shakti colony, arbudanagar, odhav, ahmedabad.

मैने अपना मोबाइल लवानिया टेलीकॉम sachar149 गुड़गांव हरियाणा को 16 जून 2018 को रिपेयर के लिए दिया था और वो कह रहे है कि कंपनी के पास नहीं गया है । कृपया मेरी समस्या का समाधान करे काफी टाइम हो गया है । ना ही तो में नया मोबाइल ले सकता हूं और ना ही आप समाधान कर रहे है
नहीं तो में कंज्यूमर कोर्ट में केस दर्ज करवाएंगे जिसकी जिम्मेदारी स्वाइप कंपनी की होगी ।
मेरा मोबाईल नो० [protected]

Sir...
Maine apna phone (Swipe elite plus) 12 march 2018 ko service center me diya tha. Service center vaala bolta hai ki mobile head office chali gayi aur vaha se koi reply nahi aa raga hai. Costumer care ka no. Bhi 2 month se band hai. Mera phone warranty me hai, nahi ban raga hai to mujhe naya phone diya jaaye.
Please give me any response. My work no is sascup338392 and my mobile no is [protected]. Name surendra kumar.

This phone is not working properly. It is not able to attend any call. It remains continuously in hang position.. Even it is not able to call any number. It regularly misplaces the contacts and also net is not working properly in this device. Just want to return this phone.. It is in warranty period but there are no service centre in city soo please give possible resolution.

What the hell is happening in this phone. No network is coming, phone is full of hang, inbuilt apps are not working, couldn't attend cal's sometimes. Full of problem's. Why are you cheating the customer. Its not at all fair. If this continues i'm gonna file a petition against the company for giving this type of phone.
Clock is not working, i cannot add any account in my phone. Contacts are missing, photos are not coming in galary so an so. How can someone use such a phone with all these complaints.

After more than two weeks of waiting, i have received my replaced battery from siddu communications, kodambakkam, chennai on 26th march 2018.

To my surprise, after returning home, i found that siddu communications has given me 1500 amph battery instead of original 2000amph battery that i had given for replacement.

When contacted your service center, they didn't provide sufficient reason and asked me to contact customer care. I have sent a mail to swipe the same day but yet to receive any reply. Please address the issue on immediate basis as i have suffered a lot in the last two weeks calling your service personnel for battery replacement.

Otherwise, i have to escalate the issue to appropriate authorities.

My invoice bill given to me while buying the phone and xerox copy of the battery given to me now are attached herewith for your reference and immediate action.

Invoice no - sig-ho-spc/40869
Invoice date - 30/09/2017
Consignee : subbarao
Swipe elite prime gold
Bought at shopclues
Imei number 1:[protected]
Imei2:[protected]

I hv purchased swipe elite sense phone frm flipkart (Bill date-07.03.2017).
My mobile has a hanging issue... It hangs for many days & then i hv to take it to service center (It neither shut down nor works).

The charging slot is also not working till date i hv purchased 3 chargers of this mobile brand. But still very slow charging..& i hv to adjust the position of the mobile a lot to make it charge.

Last month, i took my mobile to swipe service center.. But they only updated the software & did nthg for charging.
Also, software issue is still there.

Kindly help

Sir.
Maine swipe elite star 22/11/2017 ko banne ke liye diya tha jo ab tak nahi mila. Sabse pahele to call lgta nahi hai agar lag bhi jaye to ye hi bola jata hai next manth me ho jayega abhi tak part aaya nahi hai. Jab part nahi aa raha hai to mobile kyu bna rahi hai company.
Mera to 3 mahina no band raha. Upar sr warranty bhi kam ho gaya.
Service center-alpha infotech chandigarh

My workoder number-swpascpb11-cha-2526

Me apna phone customer care pe le k gya or unhone thik karne k baad mujhe bin back panel k phone vaps kar diya or jab mene manga to bola aap ko de diya mene bola okh then aap cctv me recording dikha do but unhe dekhna he nhi aata tha to unhone mera number le liya or bola ki me aap ko video send kar dunga na to vo video bheji or na he back panel dene ko taiyari hai me last saturday 20 se he preshani me hu pleas take some action against them

My mobile is in warranty (Six months old). Home key or back key not working right now. When i go to service centre in jaipur for resolve my problem. But they reduce to took that mobile and saying the swipe is near to close so parts not available so they cant take my mobile. I tried swipe customer care no. Many times but no. Is still busy. The customer care no. Not working. What should i do with this mobile. Then what is the mean of warranty.

Dear team,

My phone elte sense4 g is very hanging after only used 10 mins so i m not able to work with this phone. It is just like a garbage. So i am very dissatisfied.in this phone there no feature for stop running backfround app through home /menu button. So pls give any software update to resolved this matter...

Regard's
Vaibhav
[protected]

My swipe elite sense bye on 1april 2017 but now from 2 month my device properly not working and when net on then mobile is hanging and touch key camera phon etc hanged so i am vary tensan
Please solve my problem and eminently replied i want. I ts bye a online shopping though flipkart
But company promise to one year warranty but this device hang in under 6 month.

I have bought swipe elite sense from flipkart on 22-may-2017. Now my phone is not working. It's only showing only swipe symbol. When i touch finger print scanner is very hot. If i get any call also i can't see the number and can't even attempt the call. It's only showing swipe symbol. I don't understand what to do now. I tried to call [protected] (Which is showing in my user guide). That's only open 9:30am to 6:30pm... Can any one please help me on this.

My swipe mobiles is not working properly mobiles heated and hangs and charger is not charging phones. I goes to service centre but they not solve my problems 1st time i goes to service centre of swipe mobile they send my charger head office of swipe mobile and my chargee come within 30day but not working properly. Again i visit the service cetre they open my mobile but could not correct my mobile. And new problem are generated in my mobile. Mobile heat ang hang on that time i told them. They are excuse me for software update but software in not update in my phone in service centre. They told me leave the phone for sending again in head office for 30 days. But hows this possible.

I bought a swipe elite 4g phone from flipkart and i received it on 01 september 2017. It was a gift to my mother and i sent it her on the next day. She started using the phone after a week and it was noticed that the sound quality is very poor and the phone cannot be used. I wrote to flipkart customer care and they have given me the details of swipe service centres. I contacted the centre at trivandrum and gave the phone for repairing. After three weeks of continuous phone calls and visits, i got the phone back on first week of november. They claimed that they have changed the mike of the phone and now it works perfect. They even charged me rs. 450 and their attitude is very unprofessional. Again, once we started using, we noticed that the problem persists and it is much more noisy than before. I dont know what should i do next..

I have purchased swipe elite mobile phone (Imei[protected], imei-2 [protected]) on 23 aug through flipcart. After 6 months it has many problems like heating, hanging, touch and jack has also damaged. So on 10th june i went to service center (Neha technology 10-a madan mohan malviya marg opp p. K bhawan near sikandarabaad chauraha hazratganj lucknow) to repair it. They submitted my handset for repairing. After one and a half month i got it back but i found that all problems were same in handset nothing was repaired even that touch was absolutely not working. When i found that i can't use that handset with so many problems. I went to service center again and told the problems. They gave me another address of service center named om sai communication address hari tower shop no. 13 behind shri ram tower meerabai marg lucknow. I went there with handset. They also submitted my handset and i have not received it till now. So please take a look in this matter and solve these issues...

Work order no. Tn-tr-gyt-1154 dt.[protected] mobile ime no; [protected] name ramesh l. Mobile handed over to service more than three month. I fed up your poor service. How we are going to recommended to friends and relatives to improve your sales. Gayatri communication (Swp178) is poor responsible. Regards by ramesh l mobile no is [protected] trichy tamil nadu

I purchased swipe elite plus on[protected] from flipkart and after using 9 months it stopped working. When i complained to service centre they blamed on me that you have given somewhere else to repaired due to that your warranty is cancelled and pay 2400/- i[censored] repair from our place without guarantee of repair. I have decided to go to consumer court if swipe elite plus will not provide me service in warranty period. My order id is 0d[protected]. I m rashesh solanki from nadiad (Gujarat). Please contact me on [protected] for further information or reply me on [protected]@gmail.com

Sir.
Maine swipe elite star 26/7/2017 ko banne ke liye diya tha jo ab tak nahi mila. Sabse pahele to call lgta nahi hai agar lag bhi jaye to ye hi bola jata hai 3-4 din me ho jayega abhi tak part aaya nahi hai. Jab part nahi aa raha hai to mobile kyu bna rahi hai company.
Mera to 2 mahina no band raha. Upar sr warranty bhi kam ho gaya.
Service center-om sai telecom
Vashi navi mumbai-400703
Invoice no-528

Swipe elite sense-4g with volte mobile imei no.[protected], s/no.[protected] was procured through flipkart on 09 mar 2017. After 4 months use it started giving following issues.
1. Mobile is dangerously getting heated up while charging
2. Mobile remains always hot either in use or unused
3. Battery holds charge for 1-2 hours only
4. Repeated charging is required to maintain 1-2 hour use
Item is under warranty.
Flipkart refused to entertain this issue.
Suggest solution to replace or rectification by giving correct service centre address with contact numbers which can undertake this issue in bubaneswar or cuttack.
Mails sent to you on this regard are not replied so far.
Hope to hear from you a good solution.

I have purchased swipe elite in december 2016 from flipkart.com and battery problem started in May 2017. when contacted customer support they ask to go to service centre which is very far from where i leave ( ~30 Km). As my phone is under warranty I want a replacement for the battery. Kindly help in this regards. Apart from this I also have the various other problems mentioned by some of the elite customers mentioned in this forum. But right now I will be happy if the battery is replaced with a working one.

Dear sir
It is informed to you that, i have purchased swipe elite plus 16 gb mobile in aug.16 but within one year my handset is many problems
This are as below mentioned-
1. Mobile battery is failure/damage & it is not working due to this charging is not properly.
2. Mobile screen damaged due to heat.
3. Mobile charger not working.
4. Mobile is malfunctioning.

There are many problems i hv facing and it is under warranty.
So kindly look in to the matter and refund my amount because it is failed/not working within one year.

Regards

Atul
[protected]

I purchased the phone on 5th october from flipkart. (Order no:0d[protected], imei no:[protected], grand total:5499) after about 3 months the phone got heated and afterwards didnt switch on. I gave the phone to the asramam flipkart consumer care to repair it. After 1 month of frustatation i finally recieved the phone on 26th may. On 27th may the phone suddenly went too hot and hanged for a while. Now i am confused and i dont want a repair but a refund. If not then i will soon file a case in the consumer court.

Phone no.:[protected]...

I have purchase Swipe Elite Plus VV19835 ("[protected]", "[protected]") INVOICE NO. FOYQ[protected] DT[protected] from flipkart.com and since then it became malfunction twice . Since purchasing it was not going well .first time I repair it from service center and now from April it again malfunction when I was out from Lucknow. I am fed up with this mobile. Take it back and give the new model which will work . I have lost the data

I bought Swipe Elite Plus phone in Dec 2016 from Flipkart. In Feb, 2017 it stopped working. I send emails to Flipkart and contacted service center - ADR Technologies, Ernakulam. I gave my phone to repair on 14th March, 2017. Today is16th May, 2017. Still I don't get my phone repaired. Service center Ph. numbers are [protected], [protected] which were not working. I contacted Swipe and their reply is

Greetings From Swipe Technologies,

As per the mention work order details this is to inform you that your case got rejected, request you to kindly contact the respective service center for further procedures.

Don't buy any item from Swipe as their product is of poor quality and poorest service too.

I purchased the phone on 18th July. After 5 months that's on January 2017 its battery got swollen & there were some more issues so I visited nearest service center that is ShreeRam service center in kalewadi, pune. The phone was under repair for 4 months, I got it back that too after so many calls & visits to service center & dealing with there arrogant attitude. Finally I get the phone back on 15th May with the phone having 4 big noticeable dots on screen which is horrible don't know what was happening from January to May at your service center. Also the service provider says that the battery charge 750 Rs it to be paid. I gave the phone back & filed other complaint for the dots that appear on screen. But I didn't receive any job sheet. Your server is not open nor do you people receive calls. whats the proof that i will get my phone back now that I don't have any job sheet.

Dear concern,
I am lovkesh kumar mishra form allahabad. I purchased a mobile of swip elite plus with bill no. F0yqi[protected]Bill attached) dt. 19-10-16 from

Flipkart and my mobile was not proper working so i am submit my mobile in your service center. Address-usha traders, jonstonganj, allahababd.

(Oppsite of kashi hotal) nitin vaish [protected] against work order no. Up-albd-ut-188.

This is to bring to your kind notice that as per the trail mailed communication of getting my mobile repaired, i went yesterday and received it. Here i would like to mention that after plugging the same to get charged i found that the mobile was not at all repaired and was just like as it was at the time of sending it for repair. This is truly unprofessional and illegitimate act done on your part, and now i am going to take a serious note of this. I had deposited the same since last 22 days in the hope to get it repaired and even after that i received the mobile that too without being repaired.

Now this is to bring to your kind notice that you owe me the distress and inconvenience compensation, or get me the replacement of the hand set as a token of your apology towards the inconvenience suffered by me in this regard.

Work order no. Up-albd-ut-188. Dt.5-4-17&
Work order no. Up-albd-ut-222 dt.27-4-17

Dear flipkart team,
Kindly look into this as it is some or other way tarnishing your image as well, or stop entertaining such unpopular sort of brands on to your site.

Swipe elite — i purchased swipe elite on 23rd nov 2016 and was very happy to see the price as well as with the first look of mobile but after 4 months o[censored]sing getting frequent problems while using and contacting customer care for solution is biggest problem.

Issue 1
It was because of my mistake that it got fall down from 4th floor so i paid the money for changing touch folder and paid 3000 rs but didn't get the white color folder even after waiting for almost 1 month

Issue 2
One day suddenly my phone display goes and when i visited customer care they mentioned that battery is not working because of some issue in connect small card and it require to pay 1000 rs to replace with new battery and as it's not available today so you need to come after 15 days

Getting issue since 01month also Complaint at your service center at Bhopal( seven services).
Can you Pls look into the matter & Arrange me resolution fast as off now I m mobile less...
Otherwise refund my money/ replacement of mobile in a very way...
Model name-elite plus
Purchase date-03/10/2016
Work order no-MP-BH-SS-1032
Login date-06/03/2017