Tata Card Complaints & Reviews

I have a TATA credit card which I received 4 weeks back. Today I received a SMS that I had to pay Rs 560.68 as a bill towards card joining fee. But when I was registering I asked couple of times whether their is annual fee or not for Tata employees . The agent at croma store told me that there no joining fee for tata employee. Still they have charged me the same. My card number is [protected] . I have wrote to them i would like to surrender the card. Very poor experience. Please be beware.

Ref: My credit card no.[protected] In the last statement for the month of January, an amount of Rs.649/- was spent on Croma Store. This was billed to me in the next month which was due for payment on 4th March. Payment of this was made by me long before due date and the cheque for Rs.646.30 was put in the drop box of Tatacard at Standard Chartered Bank at Flora Fountain on 28th February in the morning. Due date of the bill was 4th March i.e. enough days before due date. It is not my responsibility to open the drop box and depositing the cheque as it is yours responsibility. I am not responsible for your inefficiency of not depositing the cheque in time. For such small amount, there is no need to delay the payment. I have been told that because the payment was received and cleared on 12th March because of Tatacard inefficiency, I have been debited the late fee payment plus interest, etc. and now I am supposed to pay Rs.909.50. I have already paid Rs.646/- whatever due against Croma Bill. Rs.263.50 which you have wrongly debited me is not payable by me. This arise out of your inefficiency to collect cheques from the drop box and deposit the same in time. If you are not able to reverse this charge, then please consider the Credit Card issued to me is cancelled. I await to hear from you in this regard. Under no circumstances, I am ready to pay your late payment fees and interest for your inefficiency. Regards Ashok Vissanji

redit card still not rececuved bu staements coming in mobile monthy
I don’t know my card number
. I received the password letter also .this very poor service and also the fraud done .
Pl call me in mobile [protected]

Mahboob sharieff

I am holding a tata card (supported by sbi card) . I had taken a loan for Rs. 60000/- and foreclosed the loan on Jan 17th 2013. The payment due date is 1st Feb 2013. Since the statement was already generated they are refusing to tone down the minimum payment as the instalment payable was already included in the preclosure amount of Rs.59000/- repaid by me on 17th jan 2013. I am put to a lot of hardship as I have to pay another bank for the loan taken from them to pay off this loan. This is putting a lot of pressure on me. If this is the way service industries are going to work why are they in the service industry in the first place. My card number is [protected]. My contact number is[protected] and my mail id is [protected]@gmail.com.
thanks n regards
Murli Chari

today only I received the Tata Card. After reading the terms and conditions; Decided not to use and wanted to return it immediately.

Please let me know that process of return this card and not going to use it.

Pls don't send me the ATM PIN also.

thanks in advance.

Regards

Guru
[protected]

When I did some purchase in Croma Shop in the first week of May2011, they offered me a Tata Credit Card (SBIcard) saying that it is completely free. I got the Credit Card No.[protected] on[protected]. I started using the card from[protected].
From my first bill onwards I started getting fake entries like annual fees late payment fees, finance charges etc, in-spite of having ECS mandate with them.
Fed up of receiving inflated bills I requested them to cancell my card and it was cacelled on[protected]. During this period[protected] to[protected] total 50 days), I made purchases worth total of Rs.11592.68.
Till today[protected] I have paid them Rs.25949.41 in total online and ECS. Still they continue to debit my bank a/c through ECS, in-spite of me asking them to cancell my ECS manate. As Credit Balance Refund, they sent me a cheque for Rs.7659.99 on[protected] and I received it on[protected], but on presentation it was dishonured.. My pesent psition is that of somebody who stepped in right in the middle of a desert (neither can wash nor walk).
When all my complaint to Tata card authorities fell on deaf ears, out of frustration I complained to the Banking Obudsman in Mumbai (Complaint No. [protected]) in simple English. The Babus in Reserve Bank rejected the comlaint since it was not properly represented. They want the complait to be presened online in less than 250 words giving details of the Bank, Branch , address of the zonal office etc etc.
When the Premier Business House along with the Biggest bank in India Loot people in the name of Credit Card and the regulatng authorities turn their face away what is the option before the common man of india?

Hi,

I am using Tata Credit Card from 2 months. Card # xxxx xxxx xxxx 8685

I have given complaints in 16/05/2011, but payment due date issues, reward point issue as well as annual fee.
Any issues is not got resolve within 1 months time?
Compliant #[protected] /[protected].

Can you please let me know when it will get resolve?

With warm regards,
ANAND SOMANI | Software Engg| Persistent Systems | [protected]

during my last visit to a croma store in mumbai- palladium mall...i was approached to fill the form for a tata card...all my details were taken - after that i have answered three calls of verification and one personal visit at home for the same - and then too i recieved an sms stating the card is declined to me because they could not establish contact with me after many attempts.
at a time wherein calls from unknown numbers can be so irritating/disturbing, even if i did miss a couple of calls - how can they decide on me being not contactable when i have answered their verification calls earlier.
what happens to the details that they have of mine- including that of my other credit card. this is ridiculous.

Fraud...Fraud...Fraud...Fraud...Fraud...Fraud...Fraud...Fraud... TATA Credit Card Department is Fraud

1. Fake commitments : -
• While enrolling this card TATA executive said, there is no charges/fees it is free of cost for life time and they charged 380rs. in first month of credit card bill for annual fees.

2. Fake Promotions : -
• Executive said, If I enrolled so, I will be getting vouchers contains 990rs. Of value.
Did not get the vouchers.

3. Delay Response : -
• I call customer care, they simple wash their hands, regarding these issues, they said nothing can be done on this matter.

• If you log any complaint, they will respond you but after 15-20 days without any solution.

I think, this was enough for me, to take one decision.
I withdraw their services, I cancelled my TATA Credit Card.

These credit card deprtment is spoiling the image of TATA.

I will not refer anyone to go with TATA Credit Card.

Dear All,

I take this opportunity to file a complaint regarding my credit card bill copy.Inspite of repeated request made to customer care i have still not received my bill st copy since sept-2010.Please look into the matter asap & revert back

On 14th December 2010 I received an another SMS on my Cell stating “Your Statement Dt. 12th Dec 2010 has been dispatched. Total Amount due of Rs. 386.05 or Min Amt. of Rs 336.05 is payable by 1st JAN 2010 –TATA Card”.

But i have no card issued by the TATA.

On the same I retried calling TATA card customer care number provided in the SMS but again all in vain as I am not having Credit card Number neither any request number.

Dear Tata Card Customer Care,

It has been very long time and even after sending a repeated email on my issue for "not applying for the Tata Card and receiving statement and SMS on outstanding amount for the same".

The said problem is not still resolved and i am still receiving statement and SMS on outstanding amount

Kindly look into same (please refer below email) and do the needful ASAP. Also will request you to issue a “NO DUE” certificate on same


Will request you to do the needful within 3 working days. Failing so will make me to move to consumer forum

I hope for immediate action

Waiting for reply

Regards,
Mukesh Punamiya
[protected]

From: Mukesh Punamiya [mailto:[protected]@ariesagro.com]
Sent: Friday, September 10, 2010 5:02 PM
To: 'customer.[protected]@tatacard.com'
Subject: RE: Issuing a Tata Credit Card without request and Prior approval

Dear Customer care,

Your reply is still awaited on below mentioned email

Kindly email your solution on same ASAP

Waiting for your reply

Warm regards,
Mukesh Punamiya
[protected]


From: Mukesh Punamiya [mailto:[protected]@ariesagro.com]
Sent: Thursday, August 19, 2010 2:26 PM
To: 'customer.[protected]@tatacard.com'
Subject: Issuing a Tata Credit Card without request and Prior approval
Importance: High

Dear Customer Care

I would like to bring to your notice that till date I have not applied for Tata Credit Card. However I received a conformation and verification call form Tata card for which I have replied NO.

But I received a message on 24th July 2010 on my cell stating “ your application has been approved. Your TATA Card will reach you in 7 working days”

Would like to inform you that immediately after receiving the SMS I tried calling TATA card customer care number provided in the SMS but all in vain as I am not having Credit card Number neither any request number.

On 14th August 2010 I received an another SMS on my Cell stating “Your Statement Dt. 12th August 2010 has been dispatched. Total Amount due of Rs. 386.05 or Min Amt. of Rs 236.05 is payable by 1st Sep 2010 –TATA Card” On the same I retried calling TATA card customer care number provided in the SMS but again all in vain as I am not having Credit card Number neither any request number.
The said TATA Card statement was delivered to my Correspondence address.

Would like to inform you that firstly, till date I have not received any TATA Card, Nor I need it. How can I receive a statement for the same.

Kindly look into the same and do the needful immediately

For you reference my Name and Contact details

Name: Mukesh Punamiya
M.No: [protected]

Will appreciate your response within Two working day


Warm regards,
Mukesh Punamiya

Hi,

I receiveed my tata card number [protected] in February .Since then I have tried to login as a new user but I get message that informaion provided by you is not correct.When I contacted helpline number i was told date of birth is not correct and within two days it will be rectified.But still I am unable to login.My date of birth is 08.09.1959 and I had given My driving license for this purpose.

thanks


sharad sharma

Hello All,
Today I got a call from PUNE ([protected]). Someone from GE-SBI card called me for settlement. Reason is there was a pending amount of Rs-395.00 (approx) in the TATA Credit card statement few years back. I never use that card. But for annual charge it was sent to me. That time I denied to pay the amount as the TATA-SBI card representative told that as I am the TATA employee, the card will be life time valid without any additional charges. So I post a mail to the TATA credit card team requesting to close the account and cancel the card. After that no monthly statement received from my side. Suddenly after almost 2.5 years they are telling that I have an outstanding of Rs-6400.00(approx). They are ready to settle the amount by Rs-1265 also. But they are not ready to give me final fresh bill to close the issue. I can settle with the amount. But I heard that, if I go for settlement, my name will be marked badly (rather black listed) in the CIVIL report and in future I won't get any loan benefits from any bank. They are not ready to provide NOC as well.
So in this case if I settle with the amount, can I avail PL/HL/CL from your bank in future if required?

Hi,
I am trying to know my application status but i am not able to find. when i call to customer care they keep on transfering the call, somtimes they say that system is not working. and there is know way to search online

can anybody help me regarding the same.

Hi, I lost my TATA card on July 02, 09 and I logged a compliant against the lost card. I have requested the customer care executive to block the card. The executive confirmed me that the card got blocked.
Now I have received a due statement from TATA card for august month which is showing transactions in august month. I am wondering how come a transactions processed from a blocked credit card. I have sent a compliant mail on this to tata card email id customer.[protected]@tatacard.com but till date no response from them.

I am a TCS employee.
I have applied for tatacard almost a month before.
I got verification call also.
Now today when i inquired about the status of the card, they said that your form has been rejected and you can now apply after 6 months. They said that reason of rejection of form can not be disclosed to me.

I think consumer has each and every right to know why any service is denied to him. If emplyees earning the same salary as much as me are eligible for this service then why should not i.

Thank you.

Hi,
I am Mayank Shekhar, I was using Tata Card till oct 08. There I have collected around 5500 reward points. The card they have given me did not have the facility to redeem. After I contacted in the month of January 0 they assured me that my new card is on way and I wll recieve it soon. Bou evenf after my card get expired I have not recieved any thing. Seven months have passed even form the time the card get expired. So neither they are giving me cards and nor they are responding back. I have even contacted higher ups of Tata Cards But they are not able to give any responce.
It is basically cheating where they are not willing to pay for the points I have earned. Now I want to put a case on them. Please guide me on putting in cousumer court. So that I can charge them for their unprofessional behaviour and cheating of the money from consumer. I have all the document and correspondenc in this regards.

With Regards

Sir,

After my experience I would like to put forward the following complaints against the TATA CREDIT CARD for their wrong settlement order policy, which is as follows.

“Further please note that out of your total payment, 1st Minimum Amount Due is settled, followed by Taxes, EMI on loan plans, Balance Transfer Outstanding, Fees & Other Charges, Interest Charges, Purchase Outstanding and Cash Advance in that order.”

Here cash advance is after Purchase outstanding.
This I would like to clear through an example:

My billing cycle is 12th of every month. 20 days more time to pay the purchase outstandings.

Suppose I have taken a cash advance for Rs. 10000/- and did purchasing for Rs. 15000/- in the current billing cycle. I would like to re-pay my cash advance early in minimum time because there is daily interest on cash advance. So I paid the Rs. 10000/-, but this is being settled against purchase outstandings and continues to take interest for cash advance, whereas I have still time to pay my purchase out standings as per card policy. Thus a card holder is forced to not to do early payment of cash advance and pay interest thereon.

Requested to help to card holders.
Thanks
Raj kumar
Mob- [protected]

Dear Sir/Madam,
My TATA-SBI Credit card application no. is[protected] & still i didnt get my card.I'd received this application no. on 3rd of jan but didnt get the card till date.

So kindly look into the matter and deliver me the card as soon as possible.

Awating for the current status and feedback.

Nikhil Baluja

Dear Sir,

I am Tata Credit card holder.My card no is [protected].
I had paid full payment dated 7th march 2008 and receieved reversal letter of Rs 2022.48/-.Butthen also i am getting statement everymonth since then and charges have increased to Rs5500/-.

I request you please look into this matter and take back charges.

thanking you

Yours sincerely

Mukesh K

I applied for the Tata Card but till date i have not received the card but i got the bill for the same . As per TATA records My Card Number is [protected] & I have launched a complaint to customer care two Months back, still i am waiting to hear some thing from you . The worst part is that Customer care Number[protected] is not working from Last 1month

I wrote Emails in past also but always i got their standard copy paste reply that is nicely designed for the customers like me .

I am getting collection calls daily, I contact to Eastern Regional head for the same 10 days back but he is also speech less .

I have taken Tata Credit Card. The customer care from Chennai forced me to avail 'DD' of Rs 66,000/- one month interest free. After one month, when I did not get First Statement, I tried to contact them over phone, mails for the same to facilitate me to pay the money without paying the interest. But only after 6 months I got the statement with finance charges & interest. I requested thru mails to reverse the extra charges levied. Also asked them to provide me the dropbox locations to drop the payments in Bangalore. I checked with SBI banks as to whether I can drop in their drop boxes for which they said No. Since then the customer care dept making calls & talking rudely. While I recd a mail that Tatacard will not send anybody to collect the payment, their collection agent calling that he would come to collect the payment. When I tried to send the chq by registered post to their Delhi office, postal officials said they can not take it for registered post as the address is to PO Bag. While I am ready to pay the DD amount, am afraid to send by ordinary post or handover to collection agenct as I am not sure whether it will reach the correct place.
Request for resolution & close this credit card once for all.

I am not able to call to the customer care as I do not have a landline connection of BSNL or MTNL. You should have other options too. I want to my change my billing address immediately. I have shifted my residence. Also, I want my bill to be on my mail account too. I want to have a internet banking facility and electronic transfer code is necessary. Please confirm and revert back immediately on my email ID mentioned above.