Tcl Television Complaints & Reviews

For Christmas My Son, And I Went Out And Purchased A TV For Each Other. They Did Not Last Three Years. They Went Down A Month Before Christmas. Now We Have One Old TV That We Use! We Want Our TVs Replaced. Or Our Money Back. We Purchased Them In Best Buy. [protected]@icloud.com Is My Email. Please Get Back To Us As Soon As Possible. Thank You.
Lorraine Bavaro...

I bought tcl tv 49" dated 13.10.2017 and picture tube started mulfunctioning in the month of september 2018 and longded complaint against that on their helpline number but till date there is no response frome the company.

Now they are giving false feedback that they called and we have not responded.

Please help.

Order no.[protected] invoice no, gj-samc[protected] dated 13.10.2017....

April 16, 2018: i reported that our tv that is still under warranty has darken the right side of the panel.
Early may 2018: i sent copy of receipts, pictures and all other documents they needed. The service center near at my place picked up the defective tv.
(I constantly follow up weekly or twice a week)
June 2018. I called and was informed that there has a unit for us as replacement of our defective tv but was cancelled...