Telemart Complaints & Reviews

I purchased Jointex on 9th Dec 2015. It was delivered on 10th December with COD of 4950 INR.
Within 24 hours, the product started showing defect and from 11th December onwards, it stopped working.
There was absolutely no decrease in pain and I tried to contact them but no one picked up the phone.
After a lot of research, I managed to find out another customer care number[protected].
At first they suggested...

Hi there, I am looking for some help and advice regarding a product I have paid for from the above company based in India. I purchased the above oil online and have been waiting for the product since. I recieved a phone call from Aramex courier service a few days ago to say customs had put the order on hold and VAT needed to be paid. I have paid £75 for the oil and informed the courier company to contact Telemart as it was their responsibility...