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The Best Watches Complaints & Reviews

A
Amit451984
from Mumbai, Maharashtra
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product is damaged

Address:The Best watches.in,block B , Krishna Nagar,Delhi, 110051
Website:thebestwatche.in

Dear Sir/Mam,
i purchased a smart watch from the website :Thebestwatches.in on 5th Aug 2019 and on 7th Aug 2019 i received the order
The payment was Cash On Delivery
i put the watch on Charging for an hour, and Then i tried the on the watch, but it didn't.
when i checked the battery of the watch, i found that the battery is buldged.
so i tried to contact the customer care Number given in the website i.e.,...
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S
Sandeep Pathak 10
from Purwa, Uttar Pradesh
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cancel my order

Website:thebestwatches.in

I ordered a watch from thebestwatches.in on 7 august 2019 after ordering the watch i received a conformation email after approx 1 hr later i have read about that company on consumercomplaints that they are cheating ppl by sending them fraud product and many more.
So immediately i browse their site to cancel my order but it didn't. So i have mailed them to cancel my order on the same day, but they didn't reply. Now on 8 august i received...
+3 photos
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B
Bimit Kaul
from New Delhi, Delhi
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wx2 4g

I have order wx2 4g from thebestwatches site by shipment no #him8485. The watch I have received was not the same watch which was displayed on the site. I put up a return request and followed up multiple times but no response. Calling the customer care number is useless too even they didn't reverted on mail. Kindly help me to get my refund or to get the product I have ordered . I have also enclosed the product I received and the screenshot...
+2 photos
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1
1234@Vivek
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my amount /I have not found wx2 watch

Address:Address (Additional Place of Business) - Block A, Office #33, Mohan Co-operative Industrial Estate, New Delhi 110044, New Delhi, Delhi, 110059
Website:www.thebestwatches.in

Hello,
24.07.2019 at 7pm i have received the product in a bad condition or packaging is without tampered, damaged/ screeching on watch and watch screen protector is not available. I am socked that was smart watch. This is not a wx2 watch and i have shared a pic of wx2 watch or i am receiving watch pic. This watch is 2nd hand. I have requested to you kindly picked up your watch and refund my amount 2099/-.
I have attached some...
+4 photos
+1 videos
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R
rohitsawant
from Mumbai, Maharashtra
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product don't match want refund

Address:A/301, Siddhatek Chs., Phoolpada Road, Virar East, Thane, Maharashtra, 401305
Website:Thebestwatches.in

I ordered wx24g smart watch for 2100 and i received y1 smart watch which comes for 700₹ this is a fraud because the difference in price is much
No reply from the company on mail as well as on call

Help me please need immediate action on the company and there are many complaints need to close the company from making any future frauds
If you have any option just let me know...
+4 photos
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S
from Mumbai, Maharashtra
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purchased wx2 smartwatch received y1s.

Website:www.thebestwatches.in

Hi,

I made a purchase of wx2 smartwatch from the website thebestwatches.in by paying rs. 2100 which includes the delivery charges.

But the product i receive is different. Its an y1s smartwatch which cost below rs. 500.

I tried reaching out to them multiple times with mail and phone number they have published on their web site. But only automatic voice response comes. No one there.
br...
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A
Acoustic Aditya
from Vinukonda, Andhra Pradesh
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refund

I ordered wx-2 watch. The watch i got i completely different from the watch they are showing in the website. The colour of the watch is also different. The watch is also defective. The battery of the watch is swelled. I tried to reach out to customer care but no one is picking the call and also not reply of the mail. Worst service ever had i will not recommend anyone of this website. I just want my refund pls help me to get it...
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P
PkBansal
from Delhi, Delhi
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wx2 4g smart watch

Website:Thebestwatches.in

Hi,

I have ordered wx2-4g android smart watch, waterproof with hd camera connectivity (7 days refund window + 6 month warranty) from thebestwatches.in website. But they have delivered a different watch which is lot different and looks like any local smart watch.. Doesn't qualify for 2000 rs.. Moreover they are not responding to mails, phone calls anything..

The watch is completely different look wise, feature...
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A
amitkobnak
from Mumbai, Maharashtra
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product not delivered (wx2-3g android smart watch)

Address:400601
Website:www.thebestwatches.in

Dear team,
I ordered smartwatch (Wx2-3g android smart watch, waterproof with hd camera × 1) from their website "https://www.thebestwatches.in/" on 12th april 2019 worth rs 1999/-
The product was delivered on 15th april 2019 and it was received by my wife.
In the evening when i opened the product, it was only having charging cable and nothing else.
I tried reaching them on phone and even sent email for refund...
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