Touchlcdhouse.com
1.3
Submit a Complaint
19
COMPLAINTS

Touchlcdhouse.com Complaints & Reviews

A
Ankit rout
Jun 5, 2023
Report
Copy

Address: 2 First Floor, Ankel rode, Byagadadenahalli,bus stop near Star Ready Mix Concrete , karanataka b, banglore-562107, India
Website: www.touchlcdhouse.com

‌They are not refunding my money after cancellation and not responding to me also
Address: 2 First Floor, Ankel rode, Byagadadenahalli, bus stop near Star Ready Mix Concrete, karanataka b, banglore-562107, India
Website: www.touchlcdhouse.com

I bought redim 6 pro signal cable my old phone from Touchlcdhouse.com on 24 may 2023 by paying online through Google pay. (order No 886001 )

Product was not showing any progress for more than 10 days so I cancelled it.
But after cancellation it's showing only "Cancellation requested" and I am not receiving my money back. I have sent them multiple emails and WhatsApp message but no response from them at all.
I tried to call them and one lady pick up and said call them next day because she have to submit the complain etc. so I called next day and they cut my calls now. my money is lost.

I found out lots of people are facing same issue as me. Please help me get my money back. it's been more than 15 days I am trying but no refund at all.
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ankit rout
    May 29, 2023
    Report
    Copy

    Address: 2 First Floor, Ankel rode, Byagadadenahalli,bus stop near Star Ready Mix Concrete , karanataka b, banglore-562107, India
    Website: www.touchlcdhouse.com

    They are not refunding my money after cancellation and not responding to me also
    Address: 2 First Floor, Ankel rode, Byagadadenahalli, bus stop near Star Ready Mix Concrete, karanataka b, banglore-562107, India
    Website: www.touchlcdhouse.com

    I bought redim 6 pro signal cable my old phone from Touchlcdhouse.com on 24 may 2023 by paying online through Google pay. (order No 886001 )

    Product was not showing any progress for more than 1 days so I cancelled it.
    But after cancellation it's showing only "Cancellation requested" and I am not receiving my money back. I have sent them multiple emails and WhatsApp message but no response from them at all.
    I tried to call them and one lady pick up and said call them next day because she have to submit the complain etc. so I called next day and they cut my calls now. my money is lost.

    I found out lots of people are facing same issue as me. Please help me get my money back. it's been more than 15 days I am trying but no refund at all.
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vikramnain29
      Apr 15, 2023
      Report
      Copy

      Address: New Delhi
      Website: Www.Touchlcdhouse.com

      I ordered a “ Full body housing for Nokia 2720- Flip Black” on 7th of March 2023 and paid Rs. 450 for it one the same day digitally. I regretfully inform you that i have not yet received the product nor have i received any update regarding delivery of product. I also submitted a query on their website for which i am yet to receive a response. As it has been over a month since i placed the order i kindly request you to take the matter up with the online seller touchlcdhouse.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        E
        eeavishekchatterjee
        from KOLKATA, West Bengal
        Oct 16, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: 402 First Floor, Rajindra Jaina Tower, Wazirpur Commercial Complex, Near Shalimar Bagh Metro, Behind Petrol Pump, New Delhi-110052, India
        Website: www.touchlcdhouse.com

        I ordered a Touch-LCD combo for Asus Memopad 8 on October 11, 2022. I paid Rs 1179 online. On the website, they mentioned that the product is in their stock and it will be shipped within 24 hours. They didn't ship it even on 14th October. When I called them, they told me that the product is not in their stock. Then I canceled the order on the 14th of October night and I requested to refund my money. However, they didn't do that either. Now they are not even responding to my phone and emails. Now I have found the same product elsewhere. I want my money to be refunded.
        Order ID: 739908.
        Amount paid: Rs. 1179
        +2 photos
        Oct 25, 2022
        Complaint marked as Resolved 
        Refund is received with the help from https://consumerhelpline.gov.in
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          E
          eeavishekchatterjee
          from KOLKATA, West Bengal
          Oct 16, 2022
          Resolved
          Report
          Copy
          Resolved

          Address: 402 First Floor, Rajindra Jaina Tower, Wazirpur Commercial Complex, Near Shalimar Bagh Metro, Behind Petrol Pump, New Delhi-110052, India
          Website: www.touchlcdhouse.com

          I ordered a Touch-LCD combo for Asus Memopad 8. They didn't ship it. Then I requested to cancel the order and refund the money. However, they didn't do that either. They are not even responding to my phone and emails.

          Order ID: #739908
          Amount paid: Rs. 1179
          +2 photos
          Oct 25, 2022
          Complaint marked as Resolved 
          Refund is received with the help from https://consumerhelpline.gov.in
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            renikuttan
            from Bengaluru, Karnataka
            Sep 1, 2022
            Report
            Copy

            Address: 402 First Floor, Rajindra Jaina Tower, Wazirpur Commercial Complex, Near Shalimar Bagh Metro, Behind Petrol Pump , New Delhi-110052, India
            Website: www.touchlcdhouse.com

            I have ordered an item through their website https://www.touchlcdhouse.com/ I made the payment online and I supposed to receive the item in another week. But they have not dispatched the item, hence I requested for refund through email. They responded and told they will process the refund. But after that there is no response from the company. tried calling their toll free number, but no one pick up the call.
            Sep 01, 2022
            Updated by renikuttan
            I have placed the order on 25/06/2022, online payment of Rs.807.00 with transaction ID "20220625111212800110168324462178531". I have informed them through email on that I haven't received the product 26/07/2022, they replied back on 27/07/2022 saying refund will process within 24 to 72 hours, and I will get my refund in 5 to 7 days. After that there is no responds from them.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              satish1983000
              from delhi, Delhi
              Aug 30, 2022
              Resolved
              Report
              Copy
              Resolved

              Address: wazirpur delhi
              Website: www.touchlcdhouse.com

              I purchased an folder techno canon I click2 but received different I want my money refund...
              company is touchlcdhouse.com
              contact of company... [protected]
              my name is nending rinia arunachal Pradesh
              contact no [protected]...[protected]
              order I'd 700871
              tracking I'd [protected]
              Aug 30, 2022
              Complaint marked as Resolved 
              I am not satisfied their response I want refund and retun
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mani Sawhney
                from Dehra Dun, Uttarakhand
                Aug 9, 2022
                Report
                Copy

                Website: www.touchlcdhouse.com

                On 1 Aug 2022 I ordered for touchscreen and lcd combo of samsung s5230 model.And paid Rs 288 amount via debit card.Sice then I haven't received any intimation message regarding delivery or anything .Also on checking their official website it ws impossible for me to track my product.
                In the end I called for consume support which is worst in its on way.After long 15 mins of dialing;their customer support received my cal;l, and they told that product is currently unavailable with them ; after which I decided to cancel my product.
                Now it has been 3 days since I am waiting for my refund, and I haven't received it yet.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  rahulkumer203
                  Jul 29, 2022
                  Report
                  Copy

                  Address: 402 First Floor, Rajendra Jaina Tower, Wazirpur Commercial Complex, Behind Petrol Pump , New Delhi-110052
                  Website: touchlcdhouse.com

                  I have ordered for gionee s6s touch screen display with frame. But i only recieved display and after checking that display it is also diffective.
                  I want my complete product or my money.help me !
                  Order ID #676869
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    M Dhakite
                    from Nagpur, Maharashtra
                    Jun 8, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: At post narkhed Suyog Colony district nagpur
                    Website: [email protected]

                    Moto e4 folder i have ordered on 1st june 2025 but the subscriber has not arrived at my address and your mobile number service is down i have paid you online my order number is #650377 and your web side is also not working If you don't want to send then you return our money
                    +1 photos
                    Jun 8, 2022
                    Complaint marked as Resolved 
                    moto e4 folder i have ordered on 1st june 2022 but the subscriber has not arrived at my address and your mobile number service is down i have paid you online my order number is #650377 and your web side is also not working If you don't want to send then you return our money
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      rohitbehl2020
                      from Delhi, Delhi
                      Apr 7, 2022
                      Report
                      Copy

                      Address: G-20, KUMAR TOWER, COMMERCIAL COMPLEX, Wazirpur Industrial Area, Delhi - 110052, WAZIRPUR COMPUTER MARKET, BEHIND PETROL PUMP
                      Website: www.touchlcdhouse.com

                      I had ordered iphone x display without seeing their reviews but when I received the display it did not work and I asked for replacement or refund they don't reply on it. I even visited their address but the address is also fake. I have been looted and would request you take a strick action again them in order to protect other people being looted.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Abr@@
                        from Jaipur, Rajasthan
                        Feb 21, 2022
                        Report
                        Copy

                        Website: touchlcdhouse.com

                        I was order sony xperia u body form touch lcd house not refunded my money back and not shipped it and not responding
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Anvvar
                          from Jammu, Jammu and Kashmir
                          Sep 29, 2021
                          Report
                          Copy

                          Address: Jammu

                          My first order No.434902 on 11th September 2021. The order 434902 was either not delivered nor informed me. When I contacted the customer care after five days, they were told that the product is out of stock and I have to cancel the order from my account. When I cancel the order, You have also not returned full money.

                          My second order No.448816 on 26th September 2021. This order also not yet shipped. I sent series of mails and WhatsApp messages as per their site. No reply or information received so far. This has been ordered after clarifying from the customer care about the availability of the product.

                          In both the cases, the products shows as available in their site.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shri@2021
                            Aug 31, 2021
                            Report
                            Copy

                            Address: Touchlcdhouse.com

                            As I paid 2 order but still not yet delivered one is on 24.07 2021 and the other is on 01.08 2021. Showing under processing. Tried to reach touchlcdhouse.com for refund no response.
                            +2 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              kushal.palsingh0
                              from Delhi, Delhi
                              Aug 3, 2021
                              Report
                              Copy

                              Address: 402 First Floor, Rajindra Jaina Tower, Wazirpur Commercial Complex, Near Shalimar Bagh Metro, Behind Petrol Pump , New Delhi-110052, India
                              Website: www.touchlcdhouse.com

                              I ordered one samsung a7 2017 rear camera of Rs.800 and company provided me wrong product.
                              They asked me to return it and i did with consignment no EH[protected]IN. which is delivered. more than 20 days i am keep trying to contact them.
                              They are not refunding amount, Also not replying me on messages. This kind of fraud they are doing to all customer.

                              Kindly help me to get refund.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                TKJ@New
                                May 29, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Shipping Address - 402 First Floor, Rajindra Jaina Tower, Wazirpur Commercial Complex, Near Shalimar Bagh Metro, Behind Petrol Pump , New Delhi-110052
                                Website: www.touchlcdhouse.com

                                Order ID: #317562
                                Date Added: 24/05/2021
                                total amount 3215 Rs.

                                I have ordered 4 items with above Order ID.
                                Till date no update on shipping. no response to mail / phone calls.
                                +1 photos
                                Jun 15, 2021
                                Complaint marked as Resolved 
                                Received the product
                                Order ID: #476338
                                Date Added: 28/10/2021
                                Total amount Rs 2800.00

                                have ordered 1 items with above Order ID.
                                Till date no update on shipping. no response to mail / phone calls.
                                Helpful
                                3 other people found this review helpful
                                3 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sriarun14
                                  Dec 20, 2020
                                  Report
                                  Copy

                                  Address: no.16 mohan nagar new vandipalyem cuddalore.607002
                                  Website: www.touchlcdhouse.com

                                  Samsung j5 mobile combo dispaly .i am money paided to 29.11.2020
                                  in www .touchlcd.com. in Rs.764 .order no 196770.. company say my order 3 to 4 days definatliy recived. after days passed my order not come.i am calling in company no [protected] .they say wait your order we checked, more 4 days you recived.order not come. again.iam contact to companey no online charted.say your order out of stock.your money refund .wait more then 7 working days.passed more 20 days i am aganin contacted company payement not refund .you doing anything, i am say i am going to court. they you go any court we dn"t care. sir please helep sir i a m poor pepole sir .what doing help
                                  Dec 20, 2020
                                  Updated by sriarun14
                                  Samsung j5 mobile combo dispaly .i am online money paided to 29.11.2020
                                  in www .touchlcdhouse.com. in Rs.764 .order no 196770.. company say my order 3 to 4 days definatliy recived. after days passed my order not come.i am calling in company no [protected] .they say wait your order we checked, more 4 days you recived.order not come. again.iam contact to companey no online charted.say your order out of stock.your money refund .wait more then 7 working days.passed more 20 days i am aganin contacted company payement not refund .you doing anything, i am say i am going to court. they you go any court we dn"t care. sir please helep sir i a m poor pepole sir .what doing help
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    joashi
                                    from Bengaluru, Karnataka
                                    Oct 3, 2020
                                    Report
                                    Copy

                                    Address: new delhi
                                    Website: touchlcdhouse.com

                                    I was ordered ouch Screen For Htc One - M8 Eye - Grey Display Glass Combo Folder .Model TLHI298 . Order ID: #118271 . Date Added: 21/09/2020
                                    they item Delivered On 28 September 2020
                                    but shipped wrong item . i submit return this item . there web site shown, Return Status as "Waiting For Customer Reply". but i all ready my replay . also call him . no responding.

                                    mu order was :-
                                    https://www.touchlcdhouse.com/products/LCD-with-Touch-Screen-for-HTC-One-M8-Eye-...
                                    +3 photos
                                    Oct 06, 2020
                                    Updated by joashi
                                    Sir What's the present condition of my complaint ?
                                    Oct 09, 2020
                                    Updated by joashi
                                    No response from touchlcdhouse.com
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      virusz4274
                                      from Ernakulam, Kerala
                                      Jun 10, 2020
                                      Report
                                      Copy

                                      Address: TOUCH LCD HOUSE Office No- A20, Lower Ground Floor, Rajendra Jaina Tower, Wazirpur Complex, Near Shalimar Bagh Metro, New Delhi-110052, India
                                      Website: www.touchlcdhouse.com

                                      I ordered a Tenor G display and touch combo for fitting on my phone. My order number is 7794. I contacted them about the touch not working on the same day i received the order . called them nany times and they said they will do it next day or will say call you today evening and they wont even contact. I messaged on whatsapp and they dont even reply to my whatsapp messages on 10/06/2020 i contacted one person and he said that on that day evening i will be contacted and they will provide me with return shipping address and i need to ship it back.When i asked him to send a mail he said will contact later and i have been stuck with this for more than 10 days.
                                      My mobile number is [protected].
                                      My email:[protected]@gmail.com
                                      the payment was done through razor pay gateway and transaction id is pay_Eutgex2Gq6EDoA
                                      +6 photos
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Touchlcdhouse.com Recent Comments