Trident Renault Complaints & Reviews
Resolved
Resolved
Refund is not issued from 5months
| Address: Whitefield, Banglaore |
| Website: www.tridentrenault.com |
I booked Renault Kwid RXL (o) in 23rd Jan 2023. During the booking I mentioned purchase will be completed in 3-4weeks of time as i opt for Company car policy.
As this car was in manufacturing year of 2022, they started follow up for the PO from two days of booking. In two weeks they given the booked car to the new customer without any intimations.
Considering the dissatisfaction I decided not to proceeded with Renault. and requested for refund in feb & and officially by Feb 19. Then, one person (Josylen - Renault Whitefield, bangalore) contacted with me, for other higher variant which is not sold from their end. That also with higher price, so i didn't take up and asked her to provide 100% refund.
Later I tried to connect with different modes several promises from her end since last 3months, Still refund is not initiate to my account.
As this car was in manufacturing year of 2022, they started follow up for the PO from two days of booking. In two weeks they given the booked car to the new customer without any intimations.
Considering the dissatisfaction I decided not to proceeded with Renault. and requested for refund in feb & and officially by Feb 19. Then, one person (Josylen - Renault Whitefield, bangalore) contacted with me, for other higher variant which is not sold from their end. That also with higher price, so i didn't take up and asked her to provide 100% refund.
Later I tried to connect with different modes several promises from her end since last 3months, Still refund is not initiate to my account.
May 16, 2023
Complaint marked as Resolved As confirmed by showroom, it will be sorted out in few days
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After Sales Service
| Address: Renault Mysore Road |
| Website: www.tridentrenault.com |
This is a complaint against Renault Mysore Road Showroom(Bangalore) dealer from where i unfortunately decided to book my Renault Triber Car(Registration Number: KA 41 MD 4227) on 8-10-21.
There was a post delivery commitment of delivering accessories worth around 6k+ Rs, for the said purchase and now even after 3 months, the standard replies from their so called branch managers is "we are checking with the accessories department". This was not even a new model car where may be accessories are difficult to get for initial few months. If you don't have accessories, why are you selling the car in the first place?. Seriously dissatisfied with this showroom even after paying the full payment in CASH. Planning to file a consumer case against these showrooms demanding hefty money for such torture.
There was a post delivery commitment of delivering accessories worth around 6k+ Rs, for the said purchase and now even after 3 months, the standard replies from their so called branch managers is "we are checking with the accessories department". This was not even a new model car where may be accessories are difficult to get for initial few months. If you don't have accessories, why are you selling the car in the first place?. Seriously dissatisfied with this showroom even after paying the full payment in CASH. Planning to file a consumer case against these showrooms demanding hefty money for such torture.
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Steering Heavy and rattling noise in dash board.
| Address: Yelhanka Bangalore |
Hi, I have Renault Duster 110 PS 2019 model. I am facing issue with the Power Steering real hard as if I am driving a truk and rattling noise in dash board and same was informed 4 Times, it will be fixed and it will repeated in couple of days, really going to service centers is wasting our time. I have taken my car to Trident Renault (Yelhanka Bangalore) I have
Visited no of times earlier, however the issue persists.hoping solutions will extend to mentioned concerns, till then keeping fingers crossed.
Regards.
Yogesh.
Visited no of times earlier, however the issue persists.hoping solutions will extend to mentioned concerns, till then keeping fingers crossed.
Regards.
Yogesh.
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