True Holiday Complaints & Reviews

Dear friends

I had also paid Rs. 43000 with three packages in the month of May please let me know how can i got my refund. I am also suffring from the same of above, they are not pick my call now their number and site also not working. How we got our money back

Bhavesh Shah
[protected]

Hey

Please give me your mobile number i am also cheated with this people

Bhavesh Shah
[protected]

REFUND PROCEDURE.

I had also paid money to true holidays but i got the money back.
What you should do
1- file a dispute complaint with lawyer's help against the third party via which the transaction is done. Eg payu money
Dispute should be that payu money is doing tie up with fraud company without doing any background check on them and you processed the money as payu money is a trusted source. And ask the refund from payu money
2- once they agree they will deduct service tax or gst from the account and you would get the rest of the money back.
3- I would advice to keep your bank RM in between who would communicate with payu money finance dept and get the money back.
4 i have received my money back. It may take 1-2 months

I dont know how you have been cheated after so many complaints has been registered. Please share number so that we can add you in our whatsapp group which has been formed to stop them and take some serious action.

We have also cancelled the package because of following reasons:

1. We were being told the bookings will be done in mentioned hotels within 48 Hours. Promise is not being fulfilled.
2. We were told that amount be deducted as an EMI but the whole amount got transferred to trueholiday.

Hi check all thread and complain to cyber cell..

My Contact no is [protected] friend Pls add me on whats app group actually I was trust in pay u money site but they are partner with true holidays.

I have experienced the same thing which the complainants has mentioned. We have to fight back to stop such cheating .pleAse contact me on [protected]

I am also been cheated by this company. I made two payment of 11, 666/- on 7 June 2017 as said by Krishna Gupta. and no gift is provided and no refund is made by this company. Since then day by day they excusing of being providing gift and refund of extra payment. But not yet done. This is totally fraud company. My contact is [protected]

यह कंपनी द्वारा मुझे हॉलिडे पैकेज ऑफर का कहकर मुझसे ११६६६ के दो दो भुगतान करा गया, उसके बाद से मुझे न तो गिफ्ट मिला न ही पैसा वापस किया गया. बार बार मेरे द्वारा कॉल करने पर, मुझे हर बार गुमराह किया गया और बार बार नई नई तारीख बताते गए। और ७ जून २०१७ के भुगतान के बाद से यह कंपनी आज १२ जुलाई तक लगातार गुमराह करते आ रहा है. यह कंपनी पूरी तरह फेक और फ्राड में लिप्त है

Hi check this thread
https://www.consumercomplaints.in/true-holiday-fraud-service-c1576912/page/2

I dont know how you have been cheated after so many complaints has been registered. Please share number so that we can add you in our whatsapp group which has been formed to stop them and take some serious action.

We have also cancelled the package because of following reasons:

1. We were being told the bookings will be done in mentioned hotels within 48 Hours. Promise is not being fulfilled.
2. We were told that amount be deducted as an EMI but the whole amount got transferred to trueholiday

REFUND PROCEDURE.

I had also paid money to true holidays but i got the money back.
What you should do
1- file a dispute complaint with lawyer's help against the third party via which the transaction is done. Eg payu money
Dispute should be that payu money is doing tie up with fraud company without doing any background check on them and you processed the money as payu money is a trusted source. And ask the refund from payu money
2- once they agree they will deduct service tax or gst from the account and you would get the rest of the money back.
3- I would advice to keep your bank RM in between who would communicate with payu money finance dept and get the money back.
4 i have received my money back. It may take 1-2 months

Please mention your number so that cheated people can contact you.

Hi Surendra please share your conversation that you had with legal advisor.. I think, it would be best we take action faster rather then waiting for them, as its not trust-able at all..

Hi Surendra,

Do you have any officers number which is looking into this case?

Please comment here https://www.consumercomplaints.in/payumoney-not-taking-action-against-fraud-comp...⇄

check this fraud company owner detail
Name: Prashant Singh
Phone: +91.[protected]
Organization: trueholiday.in
Street: B-97, Sec-135, Noida.
City: Noida
State: Uttar Pradesh

can you share your number so i can call you

Dear Customer,

We have Only 2 Complaints In Our website, Also All Complaints has been Resolved, We have already gave them Booking. If you Have any Doubt & Query So Kindly Call to our customer Support at [protected] on 10 Am to 6 PM.

Even I have been cheated. They are tracking people who are shopping or buying a new car. Then they will call you saying that since you purchased from xyz showrrom you are entitled to a promotion offer and scam you.

Many of the victims wait patiently or dont take an action that is why they are getting away.

I want my 11, 666 back.

Even I got such a call where they say its on first come first serve basis and only 20 customer

Offer Price: Package cost is just Rs 11, 666/- includes all type of taxes.(Like - Deluxe Charge, Service Charge. utility Charges etc.) and were also giving Mobile or Tablet as assured gift.

Looks pretty lame and fake to me.

Hi, you can get owner detail here, but again he is the main lead for this activity..

https://www.whois.com/whois/trueholiday.in

Can you share your number?

Dear sir,

If you have any Doubt & Query For Package & Booking call to our customer care.
In A Website, there also mention 21 days prior intimation required for booking.

Regards,
Customer Service
True Holiday

I am facing same problem with them.As per mail they were suppose to give me assured gift of mobile samsung J7 and lenovo laptop but after i paid 22000 they are not responding.While we call them they cut the call.They do not reply properly.
Apart from this hotels listed on there website are 5 star hotels and once i paid them they sent me a list which is not matching to hotels listed on website.
These people are cheat.You wont be able to book the hotel as the system they have for booking you cant trust them.
Invoice what they send is not having service tax no and pan no.

These people are fraud.

Who all have benn cheated please connect to me we can file a complaint together.This is a scam they are running.
Contact me [protected]

Dear Mr. Chintan,

We have Already provided you booking . as per your destination. kindly Re-update the Status of your Package.

Regards,
Customer Support
True Holiday
Call[protected]

Hallo Mr.

What about your executive false commitment of gifts.As per your executive said to me at time of first booking they were said that i will get assured gift of J7 Samsung mobile.
I paid on 9th of May 2017 and till 16th of May i was continuously doing follow up for the gift.On 16th May 2017 and i was not getting proper reply.On 15th of may you mail me one docket no of DTDC courier and your executive asked me to track that courier.I thought you have sent my mobile via courier. Same day I called to your office and my call transferred to Mr. Ramesh Kumar who said that he works in your dispatch department, I asked him that combo offer of referral package ( 8000/ - package booking and validity of 2 years - promotional offer with assured gift of Dell Laptop of worth 60000/- ) which was offered to me before 5 days is valid or not.Mr. Ramesh Kumar said it is valid but with 10, 000/- rupees.I asked him when you will dispatch my gift so he answered me that there is laptop available in dispatched section and he will immediate dispatch this on second day ( 17th may ) if i pay to you today itself.I paid the amount again on 16th may and second day when i called to your office they said server is down so they are not able to mail me docket no.Second day i called again then you sent me other docket no via mail.I thought this is my other gift which you have sent via courier but when i received these couriers it was just a envelop with one single form of booking.
Why your people are cheating ? today is 29th may and it is almost 20 days and there is no feedback of status for my assured gift.
Before 7 days i had a chat with you on your whats app no - [protected] then you said that GIVE ME 1 DAY I WILL GIVE A FEEDBACK.
When i messaged you on 24th that I WAS WAITING FOR YOUR UPDATE THAT WAS MY MISTAKE, You replied me that GIVE ME TIME OF 1 WEEK I AM LOOKING FOR YOUR REFUNDING PROCESS.
Today is almost 6th day.I will wait for refund till tomorrow.If i wont get my refund without extra stress then i will file a complaint in consumer court.Already i had been from lot of stress because of your executive.

I'm planning for a holiday within two days whether or not to book hotels with this company, do they provide the hotels they mention in email.

I'm planning for a holiday within two days whether or not to book hotels with this company, do they provide the hotels they mention in email.

Even I have been cheated. They are tracking people who are shopping or buying a new car. Then they will call you saying that since you purchased from xyz showrrom you are entitled to a promotion offer and scam you.

Many of the victims wait patiently or dont take an action that is why they are getting away.

I want my 11, 666 back.

I have paid in happy hours and as per mail there is assured gift of J7 samsung mobile and lenovo laptop as well.

I have paid on 9th may and 16th may.today is 2nd june but i am not getting gift.I am doing follow up but these people are not replying properly.I have a no of owner and continuously doing follow up with him.He had committed for refund withing a week before 9 days and yesterday he was suppose to give me refund but he is not responding.

See the mail here.

Guys please contact me [protected]

We are 5 people have been cheated for the same.We are going to file a complaint

Don't pay anything to this services, completely fraud, fake commitments ... call me @ [protected] Virendra singh chouhan

Before choosing this company services, please verify from above numbers or call me @ [protected]. Looks like they say something and give something else. False committments and fraud. Many of them registered complaints. I will do the same and get my refund. Waste of time and money.

I am filing a complaint in cyber cell for Internet crime/ fraud by travel agent by false promising a package. Got 4-5 supporting victims. Please share your number @[protected] so that i can mention all of your names and number in FIR. These people will carry their cheating plans and many more will become victims like us. Its better we join our hands and complaint together.

I have also getting the same experience, actually they providing differ package than they offered. They were offered me Goa package in the month of May 2017 but later they gave me excuse of nonsense 21 days and done booking at Goa. I am going the filling cheating case in Mumbai consumer forum for compensation as well as in cyber cell for their fraud web portal next week.

Surendra pawar
[protected]

but later they gave me excuse of nonsense 21 days and done booking at Goa.

but later they gave me excuse of nonsense 21 days and not done booking at Goa.

Hi Surendra, yes their are many people being cheated, and best we file complain...

For more effective result we have to file state wise complaints in local District consumer court.
I will file complaint in next week at Mumbai District consumer forum, legal notice has already sent them, also planning to file complaint at cyber cell Mumbai, for volition of IT Acts..

I thing we should also send details to the PMO office to taking proper action on the same.

Those are from Mumbai please come together.

Thanks Surendra.

Today i got a call from this so called true holiday... Told me the same story of the gift, holiday package offer, my number was shortlisted, purchased a car, email and so on...
This guy want me to pay/transfer the amount immediately before he hangs up his phone saying i wil not get the offer after that. Feeling suspicious of why such a hurry I told him to avail the offer himself. I am lucky i didnt pay after reading all your complaints.

Dear All,

We need to file consumer complaints in the respective state immediately, also need to file police complaint at cyber cell and local police stations about how true holiday staff cheating. Also need to write to letter to the PMO office for immediate action.

Surendra

Dear Surendra,

What is procedure for PMO complaint.We are almost 8 people as per my knowledge who contacted me on mobile no.So we will get connected and file a complaint together.

http://pgportal.gov.in/pmocitizen/Grievancepmo.aspx

Thanks a lot everyone who listed their problems... By reading this I was been saved as even i just go a call yesterday saying the same.

Today I was went to the my local police station Dombivli to file complaint ( FIR) against true holiday. Police had called them to resolve issue but it didn't hence police officer has tole me to come on coming Monday for further investigation and filing FIR. Requesting you to all do the same and file complaint at your local police station first.

Surendra Anil Pawar.

I have submitted my complaint to the local police station for further process, Now going to the cyber cell Thane for filing online fraud complaint. For online compliant at Noida all should need to file complaint at Express way police station, sector 135, need to select sector 39 while filing online complaint as informed by duty in-charge Mr. Vijendra.
Surendra Pawar

There is new police station call " Express way police station" needs to file there. This police station comes under sector 135 where true holiday is working. Those are not possible to file physically complaint, they can file online complaint, select the police station Sector 39 ( Circle)

I have been cheated after doing payment..
We have got deal offer, but we ask for packages..
We have mention travel date and number of person as well..
After doing payment, they are not replying and none of them are ready to give proper services..

I have all call log, and email with me as a proof.. Every time i call they say call you back in 10 mins but never got call back...

I am claiming my money back, they are not giving response and cutting down our call.. And then i got email saying it will take 45-60 days.. I need my refund back. I can't trust such a fraud people..

I need justice for my payment..

send your complain to this [protected]@nic.in
its noida police mail id..

send complain on( [protected]@nic.in)its noida police emai id

i got money back through pay u money...

Dear All,

Under a promotional offer, True Holiday team has committed me to give a Dell Laptop gift with a package of Rs 11, 666. After making payment they are not responding to my emails and not giving proper response on customer care number as well. They have also cheated me by getting duplicate payment done through payumoney which they said will be refunded in 24 hours but its been ONE MONTH and no refund received and no laptop gift.

I did 2 payments on 22nd May of 11, 666+11, 666 and now I want my money to be refunded otherwise we should file a complaint in police station and will raise this issue to consumer court and all consumer forums about their cheating and fraud.

Azhar Husain
[protected]

Dear all
i m also been cheated by these peoples i m nikhil gupta from agra mob [protected]

Hello this is Priya... I have booked this package in may2017... They are not giving me any gift also as they told me at the time of payment..After receiving payment they didn't entertain me... Is this really a fake company?? I have also faced problem as mentioned above... They are not giving me proper response..I called a lot.. I wan to asked is really any one travelled those who traveled are they provide a good accommodation...

Hello this is Bhavesh Shah ... I have booked this package in may2017... this people not giving me any gold card and travelling facility with car as they told me at the time of payment..After receiving payment they didn't reply me, i have also faced problem as mentioned above... They are not giving me proper response.. i have all call details and mail details .. this frau people not giving any answer i had take 3 packages Total res 43000, please let me know how can i got refund.

Please install jansunwai app on your android or IOS app and file online complaint. Its portal owned by UP govt.
Select district as Gb Nagar, Police Mandal as _Meerut, Police thana as sec-Noida 58. Selct other type complaint, to Police adhikari.

they will take up the matter

All, I am also cheated by True Holiday. I would also join you people in complaining this fradulent company.
Kindly loop me in the communications (ravikumar.[protected]@gmail.com).

Looking forward for the justice from the authorities.

Best regards,
Ravi