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Tunwal Complaints & Reviews

G
Gurkarandhupar
from Ahmednagar, Maharashtra
Apr 16, 2023
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Address: Office No. 302,3rd Floor,Gurukripa Tower, Aranyeshwar Corner, Above HDFC Bank, Sahakarnagar, Pune – 411009
Website: [email protected]

Good morning sir / mam,
This is Gurkaran singh dhupar, i am very much upset after taking your bike, which I took it in Feb[protected], since[protected] then I had a complaint about d bike, had a word with d Delar also but he dint satisfied me Nd bike dint got repaired, then got d contact no of your sales team Ashish, he is a awesome man bcz he never picked up my call, Nd after taken money and not repairing my bike d dealer told me, I don't want to repair your bike go do case of me and hence don't call me on my number
After that i got a number your Sunil sir Nd had company d same to him, so i got a call from your service gm team, but They also stop receiving my calls and stop replying to my mails ...
What shud i do
I have purchase your bike, and i do that mistake
Plz give me my refund back

Nd 1 think more
Your team members have taken back d bike also frm me nd thn also failed to repair it and not even give me a single reply abt my bike

Is this how your company works
By came fraud with your customer

Please refund my money back

Thnk u
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    M
    mohammed rashed
    from Hyderabad, Telangana
    Dec 20, 2018
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    Address: 382026
    Website: tunwal.com

    I purchased electric scooter lithino-li, the company claims about 100 millage but it is giving only 60 millage, the e scooty has a lot of defects such button problems, electric headlight problems and others. So tunwal company is not providing fully satisfaction as it claims about all, within one month charger got damage, battery problems, indicators button problem, digital meter problems.
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      M
      Murli Dhar Bhagat
      from Gurgaon, Haryana
      Nov 10, 2018
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      Address: Jaipur, Rajasthan, 302017
      Website: www.tunwal.com

      I purchased tunwal lithinoli scooter from mahalaxmi traders, dehr ke balaji, sikar road, jaipur on 6th november 2018. The dealer delivered me the vehicle on 7th november 18, with charger which was not working. He did not show me charging test, with the comment that vehicle is fully charged and after 100 km you will require charging. Same day merely after running of 9 km battery was zero. I tried to charge the vehicle but it did not work. Same day i contacted dealer, his reply was very annoying, "deepawali wale din, pareshan mat karo, kal doosra charges de doonga", he is daily commiting aaj nahi kal. From that day i am unable to ride my new bike, today dealer has promised to provide charger on 12th november night. Kindly help me how can i get the charger replaced
      Nov 13, 2018
      Updated by Murli Dhar Bhagat
      I purchased tunwal lithinoli scooter from mahalaxmi traders, dehr ke balaji, sikar road, jaipur on 6th november 2018. The dealer delivered me the vehicle on 7th november 18, with charger which was not working. He did not show me charging test, with the comment that vehicle is fully charged and after 100 km you will require charging. Same day merely after running of 9 km battery was zero. I tried to charge the vehicle but it did not work. Same day i contacted dealer, his reply was very annoying, "deepawali wale din, pareshan mat karo, kal doosra charges de doonga", he is daily commiting aaj nahi kal. From that day i am unable to ride my new bike, today dealer has promised to provide charger on 12th november night.On 12th November one untrained mechanic came with charger which was for lead acit battery. He tried much but could not do anything. Now dealer says that chargeer will come from Gujarat which will take 4-5 days.Kindly help me how can i get the charger replaced or repaired the e vehicle
      Nov 14, 2018
      Updated by Murli Dhar Bhagat
      My problem is not solved till date. kindly help me
      Nov 16, 2018
      Updated by Murli Dhar Bhagat
      My problem is not solved till 16th November 2018, 8.15 pm. Kindly help me how to solve the problem
      Nov 17, 2018
      Updated by Murli Dhar Bhagat
      Today I recieved a 71.4 Volt 6 Amp charger. The company mechanic connected the vehicle with charger for around two hours, but there was not indication of charging in the panel. At 7.30 pm today company General manager marketing/complaints contacted me he seems a reasonable person promised me to replace the vehicle. Kindly help me
      Nov 18, 2018
      Updated by Murli Dhar Bhagat
      Status is same, I have been promised to replace the scooter but on 12th day after buying the scooter I am unable to use it. This system is pathetic . Kindly solve my problem
      Nov 20, 2018
      Updated by Murli Dhar Bhagat
      I purchased tunwal lithinoli scooter from mahalaxmi traders, dehr ke balaji, sikar road, jaipur on 6th november 2018. The dealer delivered me the vehicle on 7th november 18, with charger which was not working. He did not show me charging test, with the comment that vehicle is fully charged and after 100 km you will require charging. Same day merely after running of 9 km battery was zero. I tried to charge the vehicle but it did not work. Same day i contacted dealer, his reply was very annoying, "deepawali wale din, pareshan mat karo, kal doosra charges de doonga", he is daily commiting aaj nahi kal. From that day i am unable to ride my new bike, today dealer promised to provide charger on 12th november night.On 12th November one untrained mechanic came with charger which was for lead acid battery. He tried much but could not do anything. Now dealer says that charger will come from Gujarat which will take 4-5 days.Company representative Shri Summit called me on 13.11.2018 and assured that I will get Lithium ion battery charger soon. On 17th November I received a 71.4 Volt 6 Amp charger. The company mechanic connected the vehicle with charger for around two hours, but there was not indication of charging in the panel. At 7.30 pm on 17th November company General manager marketing/complaints Shri Prateek Singh contacted me and promised me to replace the vehicle. Till date I am waiting for any solution.Kindly help me
      Nov 22, 2018
      Updated by Murli Dhar Bhagat
      Thanks a lot to General Manager, Tunwal Motors, who gave me new Lithino-li with microtech lithium ion battery, 60v 26AH on 21.11.2018. Yesterday I charged it and todays run was 25 kilometers without any problem. but I think charging will be required after 60-65 kilometers
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