Tvs Credit Complaints & Reviews

Mera tvs company se two wheeler finance hai jiski emi aaj tak mai time to time chukata aaya hu mai private job karta hu private school me padhata hu jo ki lockdown ke wajah se band chal raha hai aur salary abhi nahi mili baar baar company dawra phone aata aur mai kahta hu abhi paise nahi hai tab company dawra baar baar mujhe pareshan kiya ja raha hai.

The tvs credit company is over charging than actual amount as per policy.

Per the norms i supposed to pay 4% charges on outstanding principle amount.

I have made excess amount rupees 23, 435.88 as on 29/09/2018 whereas the company took my next emi 2, 161.00 as on 07/10/2018.

If then the company should be charging me per last outstanding principle as on or before the last emi deduction. But, the tvs credit is charging me 975.84. When i called the executive i was told that i don't have pay anything and the noc has been initiated. When i log in to tvs credit i find different values and my data is missing. So, when i called the tvs credit i get improper calculated values and there is no proper justification why and how it is calculated when i have had an outstanding principle and interest amount which was cleared post my excess amount payment. If the company fails to fix on time then tvs credit should pay me 10 times of the vehicle cost as it may affect my cibil score.

Having digital india focused and white color crimes are played with people with technology skills i wonder and worried about the non-tech citizens of india.

Hi

I am shyamsundar sundar
Loan account number tn3000ca01217

I had a car loan from tvs credit services ltd.
I have repaid the full repayment amount.
I was provided with ndc letter.
But still cibil is reflecting as written off.

Requesting you to update the cibil, so that i will not any in hinderance in future.

Attached the ndc letter for your reference.

Please update me the status asap.

Thank you

Hi,

I bought tvs jupiter zx disc from dynamic tvs, palam branch on 1st may, 2018.

I made cash down-payment of rs. 13100.

Tvs credit sales person mr. Susheel shukla, who sits at sk tvs, nawada, new delhi took me to dynamic tvs, palam branch.

Before buying this scooter, when he was giving me the quotation he told me that if i am paying rs.18, 000 as down payment, then annual interest rate will be 9.99% and if i am paying rs.13, 100 as down payment, then annual interest rate will be 12%.

That time i didn't calculate that 12% for principal amount of rs. 51, 300 for 36 months is rs. 1, 703.9 which is lesser than the amount rs. 2, 177 x 36 months as per him. It was my biggest mistake to trust him and i didn't calculate.

If i calculate with principal as rs. 51, 300, interest rate as 12% and loan tenure as 3 years, then also emi will be rs. 1660.7, which is lesser than rs. 2, 177 which he told me.

But this person told me that first 2 years my monthly emi will be rs. 2, 150 approx. (Actual is rs. 2, 177) and 3rd year it will be around rs. 2000 approx. Reason is that they are including 2nd and 3rd year insurance also into my emi.

He said that insurance is for 3 years. That time i didn’t know that they will force icici lombard which is rs. 2, 121 per year.

I am charged 25.7% instead of 12% and they have forced expensive 3 year insurance from icici lombard and are not ready to cancel 2nd and 3rd year insurance.

It is my choice from where i want my 2nd year and 3rd year insurance. But they are forcing icici lombard or 3 years.

I complained about this mis-selling to tvs credit on 10th may, 2018.

I tried everything, called numerous times to their toll free customer service no., tried sending emails and spoke to mr. Parveen chaudhary multiple times, who sits in lajpat nagar branch of tvs credit.

It has been almost 2 months and still i didn’t get justice from tvs credit.

These people are not willing to admit their sales person’s mischief and instead of taking action against him, they are trying to cover him.

Mr. Parveen chaudhary told me he will cancel 2nd and 3rd year insurance, but he didn’t. [ i have telephonic conversation recorded as evidence ]

I called again, this time his senior spoke to me and he also committed same promise that same day he will cancel 2nd and 3rd year insurance.

After waiting for few more days, now i called mr. Parveen chaudhary again, he was not picking up my calls. Then i sent an sms to him asking him to give his senior’s contact no. He sent me mr. Krishan kumar solanki’s no.

I called mr. Krishan kumar solanki. This guy arrogantly said that 2nd and 3rd year insurance can’t be cancelled. When i told him that now i have been left with no choice but to knock doors of consumer court. He arrogantly said go wherever you want to go.

He told me to close the loan. If i was having lump sum rs. 65-70k, why would i take a loan.

Now i feel cheated by tvs credit sales person and his seniors too.

My loan agreement no. Is dl3049tw0010349

I want my interest rate to be lowered to 12% annually (Emi will be rs. 1, 703.9) which was initially committed by their sales executive.

He told me that he is giving me insurance for 3 years. I don't want that. After this year i will get insurance from some other company by my own. It’s my choice. How can they force me icici lombard for 3 years.

I request general public to learn a lesson from my case and boycott tvs credit for loan.

Now i will take the help of consumer court.

Mukund kumar
[protected]

Sir
Till now my problem is not solve pls take futher action and solve my problemsir
I bought 2nd hand car maruthi suzuki ritz at madipakkam car city and i paid 12 months installment by bank but till now my car rc book and name change not done by tvs credit and my car 1st woner contact me and said my payment is not received by tvs credit so u surrrender my car so i file complient against 1st owner at s15 police station so pls solve my problem and surrender my rc book and i pay balance installment with by 1 payment by cash

G. Ramesh
[protected]
[protected]
[protected]@gmail.com

Sir
I bought 2nd hand car maruthi suzuki ritz at madipakkam car city and i paid 12 months installment by bank but till now my car rc book and name change not done by tvs credit and my car 1st woner contact me and said my payment is not received by tvs credit so u surrrender my car so i file complient against 1st owner at s15 police station so pls solve my problem and surrender my rc book and i pay balance installment with by 1 payment...

This is to highlight that tvs credit people a big cheaters. They harass costumer a lot. I bought a two wheeler with tvs credit. And every month they called me up saying that mam your ecs has been rejected even though there was balance in my account every time. I was fed with them and the worst part there was no official person who can give me proper explanation as they are really dumb people out there. Once a person cam on phone saying that he is the collection manager, and can you imagine what he said that, he said he does not know the procedure... F...!!! How the hell is he the manager... When i shouted on him, he said mam i am not sweeper that you will talk like this. Bloody cheaters... Never ever go for tvs vehicle... They are cheaters!!! They are harassing me since three months... Cheap people.

I have loan from tvs credit for Two wheeler ( wego) through ecs payment. For delaying the payment in January through ecs, bank has charged Rs. 400 as penality for Ecs returning and again tvs credit has also charged Rs.400 for the same . The penality for ecs return of the emi amount of Rs.3101 for one month made Rs.800 . They have charged penality double times. which is more than the usual penality.

Please take action to solve the compaint.

Loan accountJH305TW09857 PAYMENT PAID THROUGH CHEQUE in Nov 2016 for foreclosure of loan.. Cheque is cleared from bank account, yet two emis have been cut in Dec 2016 and Jan 2017 from my account..
This is a very sad case that in case of foreclosure of loan on November 16 my emis have Been deducted for Dec and January.. When I have informed the officials sitting in ranchi Mr navewn n Mr pankaj.. They are unable to give any proper answer since one week.. And are misbehaving with me.

Agreement no MP3010CA00180 .I have paid all the loan due amount to TVS CREDIT. and i got the notification from TVS that your loan is terminated on dated 1st oct. 2015. after this tvs presented ECS on 7th oct 2015 to axis bank of amount Rs 11, 540. Since i was not having such amount in my acct so axis bank deducted an amount of rs 1150 as dishonor of ECS. When i communicated with TVS regarding ECs sent to axis bank then they just replied that it is by mistake.and we cannot help you. They advised to contact axis bank and bank says that it is the mistake of tvs why they sent it.We cannot do anything. It is in our rule to deduct amount. Please Help me to get my amount by defaulter.