Tvs Credit Service Limited
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Tvs Credit Service Limited Complaints & Reviews

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Mr.Bean
from Kolkata, West Bengal
Aug 18, 2023
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Panasonic TV purchased in 2002

Agreement No: TN31302494
PROP NO: 31302538
Customer No: [protected]
Customer Name: Devasundari
Guramtor: Selvaraj T M
Product: Panasonic TV
CHASSIS No: AU177
Dealer: Darling Digital World, Vellore
Phone No: [protected] or [protected]
Customer Address: 21 SVM Nagar, Pallikonda, MC Road/Pallikonda - 635809
Month & Year of Purchase: Jan 2002
I have purchased the above...
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muthu4652
from tirunelveli, Tamil Nadu
Jul 21, 2023
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Address: TIRUNELVELI

Due to some finance situation we delayed loan due amount for that reason tis collection staff and the manager call after 9.45 night and using misbehaviour words. if they are not taken any apologies until we are not ready to pay loan due. kindly take the quick action for that. TVS Collection staff contact number :[protected]
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    D
    debashis1993
    Nov 21, 2020
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    Website: www.tvscredit.com

    Dear sir/ madam,
    I have taken a bike loan from TVs credit NBFC. My loan agreement number is : WB3078TW0073319.
    After taking loan they didn't give me my loan card. After taking 2EMIs they had sent me the loan card.
    But when I checked my loan card, I saw the loan amount has increased and insurance papers were missing. So I again called and emailed them regarding my loan amount and insurance copies but they said, you have no insurance that's why you will not get insurance copies and for changing the loan amount, you need bring invoice copy or else contact your agent.
    As per their instructions, I called the agent about this. He told me that he will talk to them about my loan amount as well as about my insurance copies. Since they had taken money for insurance then I didn't understand why they denied to give me insurance copies.
    However few days later I again called the agent to know whether he has talked with them or not. He said, yes.
    Therefore I thought now I can give them call but unfortunately they said the same, your bike cost of TVs sport is 74, 000 and your downpayment is 16, 000 and 25, 00 ( insurance+ gst+ processing fees) hence the loan amount is 59, 999. But the bike cost is below 59, 000 then how can my loan amount will be 59, 899. Then they said me to bring invoice again. So I was refused to change the loan amount. Purposely they have done this even denied to give me tys insurance copies too.
    After 1year 3 months, they sent me the insurance copies: 1) medical insurance and 2) accidental insurance. When I received these insurance copies, there are clearly written that if I lost my job, insurance company will give 3 months EMIs and will sponsore the treatment cost.
    However I couldn't able to avail these facilities as I had lost my job on Jan, 2020 and for some major issue I had to admit in hospital and had to bear my own savings.
    On october, I again emailed them and said everything along with invoice copy to change my loan amount but unfortunately they haven't given me the insurance amount and not change the loan amount.
    So I'm basically helpless, please help me because they are doing cheating in day light.
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    We've made a note of your details and have shared the same with our team. They will assist you at the earliest.
    debashis1993's [Complaint's author] reply, Nov 24, 2020
    You people are doing totally fraud. First you said I have no insurance now you are saying me to send you physical copies of bill. It's ridiculous to say. You have sent me the insurance copies after one year 3 months and you said me to produce everything. Yes I know for claiming I need to produce the documents but the thing is that why you did say I have no insurance. If I knew I have insurance I could have saved the documents what you needed but this time how can I? I was covid positive that's why I had to migrate with documents and that time many documents have been lost. So willfully you are harassing me.
    Till now loan amount hasn't been changed and you had hold my insurance copies so that you can harrash me now.
    Even yesterday you said I have an overdue when I have paid the EMI already even your WhatsApp care can give the proof about the same.
    Overall you are cheating me a lot
    debashis1993's [Complaint's author] reply, Nov 24, 2020
    I was admitted in hospital few months ago not currently. Even before admitting in hospital I have called your agent for my insurance copies but no use.
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      Jossyvazhayil
      from Bengaluru, Karnataka
      Mar 13, 2019
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      Address: Athirampuzha, Kottayam, Kerala, 686562

      Respected sir,
      I josey dominic would like to get noc certificate for the vehicle loan from tvs credit service. I am not able to get nice certificate of loan agreement number ke3023ca00504. That is under my name from tvs credit service. I borrowed loan for mahindra xuv500 (Kl-02-ap-6330) when i had some financial problems, i was not able to pay back the payment on time. During this stage bank officers asked me to either surrender the vehicle or to settle the full amount of loan. As per this i tried to sale my vehicle. But due to countinues demand from tvs staff, i surrendered the vehicle. According to that the tvs staff told that the loan has finished in onetime settlement and there would not be any further financial liabilities for me. Furthermore it has shown in my status in tvs credit app.. That noc has generated. But now when i requested to get noc. It is not able to proceed. Kindly consider this as a request to get noc certificate and take this as a petition to solve this issue..
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        M
        Mahendran_R
        May 5, 2018
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        Address: 625528
        Website: www.tvscredit.com

        Dear sir,

        My name is manimozhi t. Residing in bodinayakanur - silamalai.

        I have purchased tvs - pep+ dec 2016. The emi deduction are happening from my karur viysa bank. Unfortunately past 8months my emi was deducted with penalty without my notice.

        The emi and the penalty has been below. I have lost 3304 as a penalty amount with out my knowledge. This is un acceptable.

        The emi amount : 2202

        Penalty amount : 413 for 8 months.

        I have paid totally rs.3304 on the penalty for past 8 months without any reason. I felt this is unethical and un professional. Why tvs need to loot the common people money. I would like to have a corrective action against this.

        My loan account number : (Agreement number) : tn3006ew0084287
        My agent number : 5017957

        My contact number : [protected]
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          sherpalsingh
          from Meerut, Uttar Pradesh
          Aug 4, 2017
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          Address: Saharanpur, Uttar Pradesh, 247121

          Dear sir/mam
          I have purchased apache 180 rtr from gayatri tvs delhi road, saharanpur on finance by tvs credit service limited. My loan no. Up3035tw0011427, i pay emi amount rs.6379 for 11 months, i pay emi properly but i do not pay ninth emi by financial problem, so it's credit company including bounces charge of 430 with emi, i have pay this money by cash after 2 days this company debited 6379 emi from my bank account, and don't refunded my balance after 10 days, so please help me.
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            pavan1988
            from Chennai, Tamil Nadu
            May 23, 2017
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            Address: 560021
            Website: www.tvscredit.co.in

            Hi i am pavan v i have an existing car loan with Tvs credit services with ECS dated on 07th of every month i clear maintain the balance during last month same balance of ECS amount for there in account but the ECS didn't get cleared on 07th and i had made the payment online only and got the message also from TVS credit services and they have submitted the ECS mandate on 13th april again and the bank have charged me ECS bounce charge of Rs-425/- . i request i want my refund back at any cost from TVS credit services.
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