U. P. S. R. T. C.
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COMPLAINTS

U. P. S. R. T. C. Complaints & Reviews

G
gushan yadav
from Kanpur, Uttar Pradesh
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refund of my money

Address:Lucknow, Uttar Pradesh, 226002
Website:Upsrtc

I had not received my refund for the cancellation of bus done by upsrtc.
Ten days has been passed but no money has been refunded upsrtc, i had already marked complain on mail but no revert from there.

Below pls find the details of the ticket and cancellation message

Pnr:xalm[protected], dated:23/12/2018 21:00, boarding:varanasi, alight:alambagh, seat:19, 20, fare:rs.1080.00/-, toll free no:[protected]br...
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M
Monika_Riddhu
from Mumbai, Maharashtra
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unprofessional behaviour of upsrtc

Address:New Delhi, Delhi, 110047
Website:www.upsrtconline.co.in

UPSRTC - (Uttar Pradesh State Transport)
MULTI_AXLE VOLVO SEATER AC
Ticket No:[protected], PNR Number: ANVT[protected], Journey Date: 16/09/2018; Pickup Point: Etawah, U.P. Bus Stand; Drop Point: ISBT Anand Vihar. Bus Timings: 01:39 Pm.
While online booking neither there was Bus Number nor Contact Number of Bus Conductor provided in the ticket. Only Landline number of UPSRTC provided which was going busy most of...
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A
Akash Saxena
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UP Roadways Bus No. : UP 16 P9042

Address:Ghaziabad, Uttar Pradesh

I work in an MNC in Noida. I travel by UP roadways daily to commute from Noida city centre to Noida Sector 62. But the attitude of drivers is very rude and arrogant. They think they are God and we are slaves. They should treat passengers with all respect. They do not stop at some BusStops, use such an abusive language with the passengers who need to get down( if passengers says something then the driver sometimes even slap the passengers...
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B
balli
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Time and Routes

Hi,

This is regarding irregular timings and routes followed by the newly started U.P.S.R.T.C. buses ( Yellow buses ) specifically Bus no 3. On enquiring came to know that the service is very frequent and a bus runs every 15 minutes , however in the morning, mostly we have to wait for for minimum 45 minutes to find a single bus on route 3. even when it comes the drivers are least interested in picking passengers.
passengers...
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A
Alok Kumar
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irregularity in bus fare

This complain is for bus no - UP 16 P 9563
Route - Dhaula Kuan to Kasna via Rajnigandha Chawk
Running Time: 9:35 AM in Maharani Bagh

Today (Nov 18, 2009) morning I took a bus from Maharani Bagh, Delhi to Rajnigandha Chawk, Noida and conductor asked me for a ticket of Rs. 16. Whereas, yesterday (Nov 17, 2009) I traveled for same source and destination and that too from same Bus (UP 16 P 9563) and same conductor...
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A
Arvind
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non punctuality of Route No. 5 from Sector 12-22 to Noida Ph. II

I would like draw the kind attention of concerning officers of UPSRTC - Noida Depot towards the non punctuality of Route No. 5 (Yellow Bus) functioned between Sector - 12-22 Noida to Noida Ph. II.
Every day in the morning hundreds of commuters wait for the bus, sometimes more than a hour.
On talking with the conductors of the bus, they say there is no specific time table for the Route No. 5.
I request the concerning authority...
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