Ujala Pumps
2.5
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Ujala Pumps Complaints & Reviews

H
himanshupmehta
from Gurgaon, Haryana
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Bad quality of product and equally unprofessional customer care

Address:110091
Website:www.ujalapumps.com

I bought the ujala sellowell pump for boring done at my house. On recommendation i bought ujala motor from lohia traders at kotla. This product has been creating problem for me right from first day. I called up the customer care no. O[censored]jala pump from dealer and to my surprise this customer care is most pathetic and unprofessional call center i have ever seen.
Untrained and 3rd class, may 10th failed people are sitting in the customer...
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surendradubey2002
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR SERVICE Response

Address:Ghaziabad, Uttar Pradesh

Hi,

I Am customer o[censored]jala pumps.

i purchased the Model M/F. a year ago which costs me approx 2800 INR

within 3 month pump stopped working and after many follow ups with your sales manager of the Area i could get a service but the problem was not rectified, at last the distributor replaced it but i have beared the pain of calling so many times to your office & sales manager, ended paying 300...
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